Office Manager Job at P1 Dental Partners in Noblesville

Overview

Join to apply for the Office Manager role at P1 Dental Partners.

At Noblesville Family Dentistry, we make it our mission to give our patients reasons to smile every day. We are seeking a talented Office Manager to join our team and help maintain our commitment to quality dental care.

Operating Hours

Monday: 8:00am – 4:00pm, Tuesday: 7:00am – 3:00pm, Wednesday: 8:00am – 4:00pm, Thursday: 7:00am – 3:00pm

Benefits & Perks

• Quarterly Bonus Potential – up to $700
• Health, Vision, and Life Insurance
• 401(k) Safe Harbor Plan with a 3% Employer Contribution
• *Subject to Terms and Eligibility
• Competitive Dental Services Employee Discount
• 6 Paid Holidays & PTO
• Flexible Spending Account
• Health Savings Account
• Scrub Allowance
• Continuing Education Allowance
• Licensure/Certification Reimbursement

Qualifications

• High School Diploma or Equivalent
• Dental admin experience preferred
• Experience managing a team
• Must have insurance billing experience
• Insurance provider credentialing experience a plus
• Ability to partner with the doctor and executive team to achieve practice performance targets
• Knowledge of federal and state labor law regulations
• Knowledge of English composition, grammar, spelling, and punctuation; proficient with standard office equipment and software (MS Excel, Word, Practice Management software)
• Maintain composure and professionalism in stressful situations
• Ability to engender trust with executive team, doctors, staff, and patients
• Work cooperatively with management, staff, and patients; skilled in conflict resolution and problem-solving
• Prioritize, organize, and complete tasks independently
• Ability to accept constructive criticism
• Understand and follow written and verbal instructions, collect data, establish facts, draw valid conclusions, and maintain confidentiality
• Strong communication; ability to quickly grasp relevant concepts

Responsibilities

• Coordinate with Regional Directors of Operations, doctors, and corporate departments to streamline business operations
• Oversee all facets of patient care from appointment scheduling to financial coordination, focusing on customer service and patient satisfaction
• Serve as primary communication channel between stakeholders to foster a positive team environment
• Facilitate communication from the executive team to doctors and team members
• Supervise support staff to ensure productive service
• Coordinate with Accounting on accounts payable/receivable, bank transactions, reports, and practice budgeting
• Assist with recruiting through screening, interviewing, and hiring
• Oversee patient care by scheduling, coordinating financial arrangements, maintaining records, and following up on delinquent accounts
• Educate and motivate staff to achieve excellent customer service
• Partner with doctor and executive team to conduct evaluations and coach for performance improvement; discharge staff as needed with support
• Prepare staff work schedules and train for positions
• Assist with new hire orientation and continuing education events
• Administer personnel policies and maintain employee files and licensing records
• Address patient and staff problems and complaints; strive to resolve matters
• Ensure employment, payroll, and benefit documents are compliant and on file
• Track and report as needed; ensure health regulations and OSHA compliance
• Maintain facility and equipment in good condition and coordinate related services
• Assist with developing marketing and review pricing structures to support financial goals

Why Noblesville Family Dentistry?

• Committed to Smiles: compassionate, high-quality dental care
• Comprehensive Services: routine care to implants for families in the area
• Comfort & Care: welcoming environment for patients

Why Partnered with P1 Dental Matters

• Cutting-edge Technology to enhance patient care
• Efficient, affordable lab work and processes
• Ongoing support to deliver benefits to our team

Ready to embark on a rewarding journey with us? Apply today!