Office Manager Job at Guardian Dentistry Partners in Vienna

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Location: Vienna Smiles

Our Office Managers oversee daily operations of the dental practice, including supervising team members, managing patient flow, achieving team goals, and providing mentorship and training. They serve as a vital link between the dentist and the entire team, ensuring smooth communication and coordination. This position requires a leader who exemplifies our values of I.M.P.A.C.T

• INTEGRITY: Do the right thing when no one is looking.
• MENTORSHIP: We learn from the best and share with the rest.
• PARTNERSHIP: Teamwork, unity & collaboration go faster and further.
• ACTION: We relentlessly pursue results & continuous improvement.
• CARING: We believe empathy will transform lives and strengthen communities.
• TRANSPARENCY: We have radically candid conversations to build authentic relationships.

What You’ll Be Doing

• Communication & Leadership: Plan, organize, and facilitate daily morning huddles and team meetings, develop positive relationships with doctors and regional managers.
• Practice Performance: Achieve results by meeting or exceeding expected monthly and quarterly performance metrics, track and report Key Performance Indicators (KPIs).
• Team Member Management & Support: Supervise team members, manage team performance, provide guidance, coaching, and support, and help with cross-training and recruitment.
• Patient Support & Guidance: Communicate with patients in a courteous and professional manner, prioritize patient experience, and oversee patient flow.

What You Will Bring

• Skills & Passion: Natural ability to relate to others, high emotional intelligence, and passion for helping others and ensuring success.
• Communication: Confident communicator with excellent presentation skills, able to adapt communication style to suit the audience.
• Tech-Savvy: Comfortable troubleshooting technical issues, using Microsoft Programs, and communicating with IT as needed.
• Problem Solver: Proactive in finding creative ways to overcome obstacles, able to mediate and resolve conflicts in a professional and objective manner.
• A Collaborative Spirit: Thrive in team environments, enjoy working with cross-functional teams to make a real impact.

FLSA Status: Exempt

We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.