Receptionist Job at Embassy of Saxonburg in Saxonburg

Embassy of Saxonburg is seeking a Part-Time Receptionist

The primary purpose of your job position is to warmly greet visitors to the facility in person and by phone.

ESSENTIAL JOB FUNCTIONS & RESPONSIBILITIES

Administrative Functions

• Ability to maintain accurate resident census by resident name and room number.
• Ability to operate the facility telephone system.
• Ability to communicate effectively on the telephone and in person.
• Ability to be neat, clean, and appropriately dressed to present and appearance acceptable to residents and the public.
• Ability to receive, sort, and distribute mail accurately and timely.
• Ability to screen and direct all incoming calls.
• Ability to answer all inquiries according to facility release of information policies and procedures.
• Ability to enforce visitation policies and procedures.
• Ability to screen all individuals coming into the facility and exercise good judgment in granting entrance.
• Ability to handle all correspondence assigned.
• Ability to communicate and work cooperatively with facility staff; demonstrating superior customer service skills.
• Ability to interact with residents or residents' representatives and direct them to appropriate individuals.
• Ability to investigate complaints and direct complaints to appropriate departments or individuals.
• Ability to accept assigned duties in a cooperative manner.
• Ability to assume accountability for data contained in the employees' handbook.
• Ability to perform other related duties as directed by Administrator/designee.
• Create and maintain an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the department.

Education Requirements

• Must possess, as a minimum, a high school diploma.

Experience

• None required. On-the-job training provided.

Physical and Sensory Requirements

(With or Without the Aid of Mechanical Devices)

• Must be able to move intermittently throughout the work day.
• Must be able to speak and write the English language in an understandable manner.
• Must be able to cope with the mental and emotional stress of the position.
• Must be able to see and hear or use prosthetics that will enable these senses to function adequately to assure that the requirements of this position can be fully met.
• Must function independently and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, support agencies, and outside agencies.
• Must meet the general health requirements set forth by the policies of this facility which include a medical and physical examination.
• Must be able to push, pull, move, and/or lift a minimum of twenty-five pounds.
• Must be willing to perform tasks that may involve exposure to the resident's blood/body fluids.
• May be necessary to assist in the evacuation of residents during emergency situations.