The Home Depot is hiring: Sales/Customer Service in Oklahoma City

Overview

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

Responsibilities

• Greet customers and qualify their needs; recommend products and close sales within the department; learn basic functioning in adjacent departments.
• Maintain in-stock condition of assigned areas; ensure the area is clean, shop-able, and safe.
• Provide a safe working and shopping environment by following safety policies, completing safety training, correcting hazards or reporting conditions to the Manager on Duty.
• Collaborate with the Department Supervisor and other associates across departments.
• Work in designated store departments (Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental).
• Potential role types include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

Qualifications

• Customer service and sales aptitude; ability to learn products and use company tools.
• Ability to work in a fast-paced retail environment; teamwork and communication skills.
• Commitment to safety policies and training.

Employment type

• Full-time