Palm Beach Atlantic University

Security Dispatch Job at Palm Beach Atlantic University in West Palm Beach

Palm Beach Atlantic University, West Palm Beach, FL, United States, 33412

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Overview

Security Dispatch position at Palm Beach Atlantic University focused on campus safety communications and operations.

Receive emergency and non-emergency calls via telephone and radio systems from the campus community or law enforcement agencies; process and evaluate information received; prioritize calls; dispatch required units and/or forward information or calls to appropriate agencies; and monitor surveillance systems.
Maintain the status and locations of public safety personnel, utilizing technology such as computers, radio systems, telephones, fax machines, and other communications equipment.
Create and maintain automated or manual logs for the Department of Public Safety communications activity.
Access and enter sensitive data into University and Department databases as necessary for investigative purposes; enter and maintain files for property pending recovery or storage.
Issue keys to University property in and out; enter parking decals and citations into the Record Management System (RMS).
Maintain office appearance in a manner suitable for daily operations.
Activate the Emergency Notification Network (RAVE Alert) when given authority.
Monitor, review, and pull footage from the University’s Surveillance System.
Maintain appropriate security and confidentiality of information created or encountered in the performance of assigned duties.
Keep informed of university and departmental regulations, policies, and procedures.
Position may require shift, weekend, holiday, and/or overtime work.

High school diploma or General Education degree (GED).
Minimum of 1 – 3 months of general experience or equivalent combination of education and experience.
On the job training available.
Demonstrated ability to work independently with a team and be a self-starter and self-motivated.
Proficient computer skills are preferred.
Strong verbal and written communication skills.
Must be comfortable speaking one-on-one with a wide variety of constituents of the university.
Proven ability to multi-task and to remain calm and composed in high stress situations.
Ability to maintain confidentiality and discretion, work individually or with others, and adapt to changing circumstances.

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