Community Choice Financial Family of Brands
Assistant Store Manager
Community Choice Financial Family of Brands, Sheboygan, Wisconsin, us, 53082
Overview
Join to apply for the
Assistant Store Manager
role at
Community Choice Financial Family of Brands . The Assistant Store Manager (ASM) will support customers through real financial needs while gaining hands-on experience running a store. Youll develop leadership skills in real-time by driving account management, customer outreach, and risk management. Its performance-driven, people-first, and packed with growth potential. If youre ready to build your confidence, learn the business, and move up quickly with a company that invests in your future, you just found your next step.
Your Opportunity
Assistant Store Manager at Titlemax, Sheboygan, WI.
As an ASM, support customers through real financial needs and gain hands-on store leadership experience.
Develop leadership skills in real-time by driving account management, customer outreach, and risk management.
Compensation & Benefits
The hourly wage for the position is $15.50 per hour. The hourly rate is part of a Total Compensation package.
Paid on-the-job training and a comprehensive new hire program.
Access to a learning management system with e-learning modules for professional and personal development.
Cross-brand training across eleven brands and potential for opportunities within the network.
Enrollment in a key holder program to develop leadership for promotion.
Performance-based career advancement and educational reimbursement.
Medical insurance options with telemedicine and spending accounts (HSA/FSA/Dependent Care FSA).
401(k) and Roth 401(k) with company match; life and AD&D insurance.
Varied voluntary benefits (dental, vision, disability, legal services, etc.).
Employee Assistance Program including mental health resources; access to exclusive retailer discounts.
Paid time off starting at 12 days per year, with growth over time.
Benefits are subject to plan documents and may change.
What You’ll Do – Essential Duties And Responsibilities
Maximize customer success by offering financial services that fit their needs.
Assess risk of financial transactions; process loan/pawn applications, check cashing, and related products.
Complete daily call campaigns to market services, build new business, and nurture customer relationships.
Oversee account management and recovery processes, including collections, while maintaining customer service to prevent loss.
Maintain customer information in the POS system with accuracy.
Provide support and development to Customer Service Representatives to ensure quality standards and safety procedures.
Perform duties outside the office when applicable (on-site vehicle appraisals, store errands, external marketing).
Support business-to-business partnerships, obtain referrals, and participate in in-store and community events.
Maintain store security, opening/closing procedures, including vault and cash drawer management.
Ensure compliance with company policies and laws; assist with store audits and reporting.
Monitor store appearance and handle basic facility needs and maintenance scheduling.
Work in a fast-paced environment with multiple tasks to meet performance standards.
Maintain a full-time in-person schedule, including weekends (minimum 40 hours per week).
Hours may vary by brand; discuss up-to-date requirements with recruiter.
What We’re Looking For – Qualifications And Skills
High school diploma or equivalent.
Minimum one year of experience in customer service, sales, or retail.
At least 3 months of supervisory or leadership experience.
Excellent verbal and written communication skills.
Proficiency with phones, POS systems, Microsoft Office, and other computer systems.
Must be at least 18 years old (19 in Alabama).
Valid driver’s license, auto insurance, and access to a personal vehicle for workday use (mileage compensated).
Background check required; compliant with applicable laws.
Ability to meet physical demands (standing up to 90% of the time; lifting up to 25 lbs; ability to move around the store and operate controls).
Nice To Haves - Preferred Qualifications And Skills
Management experience in retail, convenience store, grocery, finance, or related industries.
Experience in check cashing, document verification, money order processing.
Bilingual (English/Spanish) is a plus and may be required for certain locations.
Workplace Awards & Recognition We are recognized as a Military Friendly Employer and Military Friendly Spouse Employer for multiple years and have been named a Top Employer for Hispanic and Latinos in 2023–2025. We were also named one of America’s Greatest Workplaces in Financial Services 2025 by Newsweek.
Our Purpose The Community Choice Financial Family of Brands (CCF) is one of the largest consumer specialty finance organizations in the U.S., with over 10 brands, 1,500+ stores across 24 states, and online offerings in 20 states. We are committed to helping people access short-term financial services when they need them. Visit https://www.ccffamilyofbrands.com/explore-careers to learn more.
The information herein is not an all-inclusive list of duties or required skills, and the company may revise the job description or assign additional functions as needed. The Community Choice Financial Family of Brands is an equal-opportunity employer. CCFI Companies, LLC does not ask for banking or payment information during interviews. In-store positions are in-person only.
#INDMGR
#J-18808-Ljbffr
Join to apply for the
Assistant Store Manager
role at
Community Choice Financial Family of Brands . The Assistant Store Manager (ASM) will support customers through real financial needs while gaining hands-on experience running a store. Youll develop leadership skills in real-time by driving account management, customer outreach, and risk management. Its performance-driven, people-first, and packed with growth potential. If youre ready to build your confidence, learn the business, and move up quickly with a company that invests in your future, you just found your next step.
Your Opportunity
Assistant Store Manager at Titlemax, Sheboygan, WI.
As an ASM, support customers through real financial needs and gain hands-on store leadership experience.
Develop leadership skills in real-time by driving account management, customer outreach, and risk management.
Compensation & Benefits
The hourly wage for the position is $15.50 per hour. The hourly rate is part of a Total Compensation package.
Paid on-the-job training and a comprehensive new hire program.
Access to a learning management system with e-learning modules for professional and personal development.
Cross-brand training across eleven brands and potential for opportunities within the network.
Enrollment in a key holder program to develop leadership for promotion.
Performance-based career advancement and educational reimbursement.
Medical insurance options with telemedicine and spending accounts (HSA/FSA/Dependent Care FSA).
401(k) and Roth 401(k) with company match; life and AD&D insurance.
Varied voluntary benefits (dental, vision, disability, legal services, etc.).
Employee Assistance Program including mental health resources; access to exclusive retailer discounts.
Paid time off starting at 12 days per year, with growth over time.
Benefits are subject to plan documents and may change.
What You’ll Do – Essential Duties And Responsibilities
Maximize customer success by offering financial services that fit their needs.
Assess risk of financial transactions; process loan/pawn applications, check cashing, and related products.
Complete daily call campaigns to market services, build new business, and nurture customer relationships.
Oversee account management and recovery processes, including collections, while maintaining customer service to prevent loss.
Maintain customer information in the POS system with accuracy.
Provide support and development to Customer Service Representatives to ensure quality standards and safety procedures.
Perform duties outside the office when applicable (on-site vehicle appraisals, store errands, external marketing).
Support business-to-business partnerships, obtain referrals, and participate in in-store and community events.
Maintain store security, opening/closing procedures, including vault and cash drawer management.
Ensure compliance with company policies and laws; assist with store audits and reporting.
Monitor store appearance and handle basic facility needs and maintenance scheduling.
Work in a fast-paced environment with multiple tasks to meet performance standards.
Maintain a full-time in-person schedule, including weekends (minimum 40 hours per week).
Hours may vary by brand; discuss up-to-date requirements with recruiter.
What We’re Looking For – Qualifications And Skills
High school diploma or equivalent.
Minimum one year of experience in customer service, sales, or retail.
At least 3 months of supervisory or leadership experience.
Excellent verbal and written communication skills.
Proficiency with phones, POS systems, Microsoft Office, and other computer systems.
Must be at least 18 years old (19 in Alabama).
Valid driver’s license, auto insurance, and access to a personal vehicle for workday use (mileage compensated).
Background check required; compliant with applicable laws.
Ability to meet physical demands (standing up to 90% of the time; lifting up to 25 lbs; ability to move around the store and operate controls).
Nice To Haves - Preferred Qualifications And Skills
Management experience in retail, convenience store, grocery, finance, or related industries.
Experience in check cashing, document verification, money order processing.
Bilingual (English/Spanish) is a plus and may be required for certain locations.
Workplace Awards & Recognition We are recognized as a Military Friendly Employer and Military Friendly Spouse Employer for multiple years and have been named a Top Employer for Hispanic and Latinos in 2023–2025. We were also named one of America’s Greatest Workplaces in Financial Services 2025 by Newsweek.
Our Purpose The Community Choice Financial Family of Brands (CCF) is one of the largest consumer specialty finance organizations in the U.S., with over 10 brands, 1,500+ stores across 24 states, and online offerings in 20 states. We are committed to helping people access short-term financial services when they need them. Visit https://www.ccffamilyofbrands.com/explore-careers to learn more.
The information herein is not an all-inclusive list of duties or required skills, and the company may revise the job description or assign additional functions as needed. The Community Choice Financial Family of Brands is an equal-opportunity employer. CCFI Companies, LLC does not ask for banking or payment information during interviews. In-store positions are in-person only.
#INDMGR
#J-18808-Ljbffr