Sally Beauty
Overview
Join to apply for the
10546 Assistant Store Manager
role at
Sally Beauty . Essential functions include assisting in hiring, developing and leading store associates, ensuring optimal customer experiences, and maintaining brand standards. Assistant Managers support the Store Manager and assume primary duties when the Store Manager is not present. Essential Function
Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop the strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication and consistent accountability. Assistant Managers, as part of their development, support the Store Manager in all areas outlined below and are responsible for all Primary Duties when the Store Manager is not present. Primary Duties
30% Brand: Provides supervision and supports the direction planning of associates daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores. Emphasis placed on both the in-store selling model and Omni-channel. Ensures all brand standards are met such as merchandising, POGs, marketing, back rooms, dress code, etc. Acts as main point of contact to resolve customer issues and concerns. Analyzes store trends and can anticipate customer demands. 30% People: Engages, trains and develops their teams to achieve positive results. Leverages internal hiring platforms and actively recruits to build strong network of external candidates to fill positions when required. Identifies strengths and opportunities for each associate and addresses by coaching or counseling. Holds team accountable to Company policies and expectations. Maintains positive associate relations by resolving concerns and keeping associates informed of relevant Company information. Builds strong working relationships with Store Manager peers. Maintains consistent and timely communication with AM/DM. Fosters an environment of diversity, inclusion and belonging. 30% Operations: Ensures execution of all company processes through training, management, analysis and continuous improvement. Ensures all processes to support digital strategies are utilized such as Omni-channel fulfillment (SFS/SDD/BOPIS). Inventory management, payroll scheduling, open/close procedures, and execution of Company directives and projects. 10% Safety/Loss Prevention: Ensures the store environment is safe for associates and customers; policies and procedures are followed and enforced. Responsible for protecting company assets by ensuring inventory and cash control procedures are followed in store (shrink, damages, banking, etc.). Analyzes and utilizes available reporting, tools and technology. Ensures stores are compliant with all HAZMAT training and execution. Knowledge, Skills/Abilities And Requirements
High School Diploma or equivalent Must be 18 years of age or older Minimum 3+ years retail sales/customer service experience preferred At least 1+ year(s) prior management experience preferred Ability to lead or support a team of associates to meet business objectives Effective communication with team and management Must have scheduling availability to meet the needs of the business Cosmetology license desirable, but not required Competencies
Passionate Learner Desire to grow and learn Flexible Agile Adapter Adjusts to multiple demands and effectively responds to new circumstances and ambiguous situations Talent Builder Effective Communicator Team Builder Customer Focused Partner Results Driver Strategic Thinker Big Picture Thinker Problem Solver Decision Maker Working Conditions / Physical Requirements
The position requires some physical exertion such as long periods of standing, walking, bending, crouching, stooping, stretching, reaching, or similar activities; occasional lifting of items such as shipment boxes. May be required to work in other stores. The work environment involves normal safety precautions typical of offices, retail stores and vehicles. The work area is adequately lighted, heated, and ventilated. About Us
Our Company is a leader in wholesale and retail distribution of beauty supplies. A business built with a purpose to provide our customers with access to high-quality professional beauty products and exceptional customer service. We value diversity and inclusion, and you are welcome here and can thrive here.
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Join to apply for the
10546 Assistant Store Manager
role at
Sally Beauty . Essential functions include assisting in hiring, developing and leading store associates, ensuring optimal customer experiences, and maintaining brand standards. Assistant Managers support the Store Manager and assume primary duties when the Store Manager is not present. Essential Function
Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop the strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication and consistent accountability. Assistant Managers, as part of their development, support the Store Manager in all areas outlined below and are responsible for all Primary Duties when the Store Manager is not present. Primary Duties
30% Brand: Provides supervision and supports the direction planning of associates daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores. Emphasis placed on both the in-store selling model and Omni-channel. Ensures all brand standards are met such as merchandising, POGs, marketing, back rooms, dress code, etc. Acts as main point of contact to resolve customer issues and concerns. Analyzes store trends and can anticipate customer demands. 30% People: Engages, trains and develops their teams to achieve positive results. Leverages internal hiring platforms and actively recruits to build strong network of external candidates to fill positions when required. Identifies strengths and opportunities for each associate and addresses by coaching or counseling. Holds team accountable to Company policies and expectations. Maintains positive associate relations by resolving concerns and keeping associates informed of relevant Company information. Builds strong working relationships with Store Manager peers. Maintains consistent and timely communication with AM/DM. Fosters an environment of diversity, inclusion and belonging. 30% Operations: Ensures execution of all company processes through training, management, analysis and continuous improvement. Ensures all processes to support digital strategies are utilized such as Omni-channel fulfillment (SFS/SDD/BOPIS). Inventory management, payroll scheduling, open/close procedures, and execution of Company directives and projects. 10% Safety/Loss Prevention: Ensures the store environment is safe for associates and customers; policies and procedures are followed and enforced. Responsible for protecting company assets by ensuring inventory and cash control procedures are followed in store (shrink, damages, banking, etc.). Analyzes and utilizes available reporting, tools and technology. Ensures stores are compliant with all HAZMAT training and execution. Knowledge, Skills/Abilities And Requirements
High School Diploma or equivalent Must be 18 years of age or older Minimum 3+ years retail sales/customer service experience preferred At least 1+ year(s) prior management experience preferred Ability to lead or support a team of associates to meet business objectives Effective communication with team and management Must have scheduling availability to meet the needs of the business Cosmetology license desirable, but not required Competencies
Passionate Learner Desire to grow and learn Flexible Agile Adapter Adjusts to multiple demands and effectively responds to new circumstances and ambiguous situations Talent Builder Effective Communicator Team Builder Customer Focused Partner Results Driver Strategic Thinker Big Picture Thinker Problem Solver Decision Maker Working Conditions / Physical Requirements
The position requires some physical exertion such as long periods of standing, walking, bending, crouching, stooping, stretching, reaching, or similar activities; occasional lifting of items such as shipment boxes. May be required to work in other stores. The work environment involves normal safety precautions typical of offices, retail stores and vehicles. The work area is adequately lighted, heated, and ventilated. About Us
Our Company is a leader in wholesale and retail distribution of beauty supplies. A business built with a purpose to provide our customers with access to high-quality professional beauty products and exceptional customer service. We value diversity and inclusion, and you are welcome here and can thrive here.
#J-18808-Ljbffr