CosmoProf Beauty
Overview
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10260 Assistant Store Manager
role at
CosmoProf Beauty .
Responsibilities As an Assistant Store Manager, you support the Store Manager in hiring, developing and leading store associates, overseeing store operations, maintaining brand standards, and delivering an exceptional customer experience. You assist in developing strategies to achieve key performance indicators and financial targets through business analysis, action planning, effective communication and accountability. When the Store Manager is not present, you are responsible for all primary duties.
Primary Duties
Brand
Provides supervision and guides the daily goals and activities of associates to deliver an exceptional client experience, maximize sales and KPIs, and drive customer loyalty. Maintains brand standards including merchandising, planograms, marketing, back rooms, dress code, etc. Serves as main point of contact to resolve customer issues and analyze store trends to anticipate customer demands.
People
Engages, trains and develops teams, recruits to build a strong candidate network, coaches or counsels as needed, and maintains positive associate relations. Ensures adherence to Company policies and expectations and communicates relevant information. Builds relationships with Store Manager peers and keeps AM/DM informed. Fosters diversity, inclusion and belonging.
Operations
Ensures execution of company processes through training, management, analysis and continuous improvement. Supports digital strategies and Omni-channel fulfillment. Manages inventory through ordering and shipments; coordinates payroll hours and schedules; ensures proper opening and closing procedures; executes Company directives.
Safety and Loss Prevention
Maintains a safe store environment, enforces policies, protects assets through inventory and cash controls, analyzes reporting and tools, and ensures compliance with HAZMAT training and procedures.
Knowledge, Skills and Abilities
High School Diploma or equivalent
Must be 18 years of age or older
Minimum 3 or more years of retail sales or customer service experience preferred
At least 1 year of prior management experience preferred
Ability to lead or support a team to meet business objectives
Ability to effectively communicate with team and management
Scheduling availability to meet business needs
Cosmetology license desirable but not required
Competencies
Passionate Learner:
Desire to grow and learn
Flexible and Agile:
Adapts to multiple demands and responds to new circumstances
Talent Builder:
Builds strong, diverse teams through hiring, development and coaching
Effective Communicator:
Communicates candidly and fosters an open environment
Team Builder:
Develops partnerships across levels and functions with a focus on inclusion
Customer Focused Partner:
Understands and meets the needs of external and internal customers
Results Driver:
Delivers objectives and holds self and team to a high standard; demonstrates GRIT
Strategic Thinker:
Demonstrates vision to drive business performance
Big Picture Thinker:
Executes plans, keeps commitments, innovates when needed
Problem Solver and Decision Maker:
Analyzes information and evaluates options to make sound decisions
Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor
Task Level: High
Departmental/Division Level: High
Project Level: High
Consultative Level: High
The amount of discretion or freedom this position has
Strict Adherence to Guidelines
Interprets and Adapts Guidelines
Develops and Implements Guidelines
Working Conditions and Physical Requirements The position requires physical exertion such as long periods of standing, walking, bending, crouching, stooping, stretching, reaching, and occasional lifting of moderately heavy items. May require working in other stores. The work environment involves typical safety precautions for a retail setting. The area is adequately lighted, heated and ventilated.
About Us Our company is a leader in wholesale and retail distribution of beauty supplies. We provide high-quality professional beauty products and exceptional customer service. We value diversity and inclusion, and you are welcome here to thrive.
Seniority level Mid-Senior level
Employment type Full-time
Job function Sales and Business Development
Industries Retail
#J-18808-Ljbffr
10260 Assistant Store Manager
role at
CosmoProf Beauty .
Responsibilities As an Assistant Store Manager, you support the Store Manager in hiring, developing and leading store associates, overseeing store operations, maintaining brand standards, and delivering an exceptional customer experience. You assist in developing strategies to achieve key performance indicators and financial targets through business analysis, action planning, effective communication and accountability. When the Store Manager is not present, you are responsible for all primary duties.
Primary Duties
Brand
Provides supervision and guides the daily goals and activities of associates to deliver an exceptional client experience, maximize sales and KPIs, and drive customer loyalty. Maintains brand standards including merchandising, planograms, marketing, back rooms, dress code, etc. Serves as main point of contact to resolve customer issues and analyze store trends to anticipate customer demands.
People
Engages, trains and develops teams, recruits to build a strong candidate network, coaches or counsels as needed, and maintains positive associate relations. Ensures adherence to Company policies and expectations and communicates relevant information. Builds relationships with Store Manager peers and keeps AM/DM informed. Fosters diversity, inclusion and belonging.
Operations
Ensures execution of company processes through training, management, analysis and continuous improvement. Supports digital strategies and Omni-channel fulfillment. Manages inventory through ordering and shipments; coordinates payroll hours and schedules; ensures proper opening and closing procedures; executes Company directives.
Safety and Loss Prevention
Maintains a safe store environment, enforces policies, protects assets through inventory and cash controls, analyzes reporting and tools, and ensures compliance with HAZMAT training and procedures.
Knowledge, Skills and Abilities
High School Diploma or equivalent
Must be 18 years of age or older
Minimum 3 or more years of retail sales or customer service experience preferred
At least 1 year of prior management experience preferred
Ability to lead or support a team to meet business objectives
Ability to effectively communicate with team and management
Scheduling availability to meet business needs
Cosmetology license desirable but not required
Competencies
Passionate Learner:
Desire to grow and learn
Flexible and Agile:
Adapts to multiple demands and responds to new circumstances
Talent Builder:
Builds strong, diverse teams through hiring, development and coaching
Effective Communicator:
Communicates candidly and fosters an open environment
Team Builder:
Develops partnerships across levels and functions with a focus on inclusion
Customer Focused Partner:
Understands and meets the needs of external and internal customers
Results Driver:
Delivers objectives and holds self and team to a high standard; demonstrates GRIT
Strategic Thinker:
Demonstrates vision to drive business performance
Big Picture Thinker:
Executes plans, keeps commitments, innovates when needed
Problem Solver and Decision Maker:
Analyzes information and evaluates options to make sound decisions
Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor
Task Level: High
Departmental/Division Level: High
Project Level: High
Consultative Level: High
The amount of discretion or freedom this position has
Strict Adherence to Guidelines
Interprets and Adapts Guidelines
Develops and Implements Guidelines
Working Conditions and Physical Requirements The position requires physical exertion such as long periods of standing, walking, bending, crouching, stooping, stretching, reaching, and occasional lifting of moderately heavy items. May require working in other stores. The work environment involves typical safety precautions for a retail setting. The area is adequately lighted, heated and ventilated.
About Us Our company is a leader in wholesale and retail distribution of beauty supplies. We provide high-quality professional beauty products and exceptional customer service. We value diversity and inclusion, and you are welcome here to thrive.
Seniority level Mid-Senior level
Employment type Full-time
Job function Sales and Business Development
Industries Retail
#J-18808-Ljbffr