Western Governors University
Senior Data Analyst - Institutional Metrics & Insights
Western Governors University, Salt Lake City, Utah, United States, 84193
Senior Data Analyst - Institutional Metrics & Insights
WGU is committed to expanding access to higher education through online, competency-based degree programs and being a great place to work for a diverse workforce of student-focused professionals. The salary range for this position is $88,300.00 - $132,400.00. At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. Job Description The Institutional Analytics and Research (IAR) team supports and enables most university teams, departments, and colleges to make data-informed decisions that lead to better student outcomes. The Institutional Metrics & Insights (IMI) team delivers the executive-facing metrics that define how WGU measures impact, performance, and student outcomes. The Role: Senior Data Analyst As a Senior Data Analyst on the IMI team, you’ll be the go-to expert for extracting, analyzing, and transforming complex data into clear, actionable insights. You’ll work closely with Data Engineering, Product, Finance, EdTech, and faculty teams to uncover trends, explain the “why” behind the numbers, and support decisions that shape the future of higher education. What You’ll Do Partner with cross-functional teams to define metrics, answer complex questions, and uncover root causes behind key trends. Build dashboards, reports, and visualizations in Tableau or Power BI that help leaders see the big picture at a glance. Use SQL to wrangle and optimize large datasets, ensuring accuracy and performance. Collaborate with Data Engineering to design pipelines and ensure data quality across the university. Translate user stories into technical requirements, balancing stakeholder needs with scalable data solutions. Tell compelling data stories that connect numbers to impact, helping leaders move quickly from insight to action. Share expertise and mentor teammates, contributing to WGU’s culture of continuous learning and growth. What You’ll Bring Bachelor’s degree in a related field. 5+ years of experience in data analysis, BI, or related roles. Advanced SQL skills (CTEs, window functions, performance tuning, etc.). Proven experience building visualizations in Tableau or Power BI. Strong knowledge of data modeling (star schema, snowflake schema, dimensional models). Comfort with descriptive statistics, causal analysis, and forecasting. Familiarity with Agile or other project management methodologies. Ability to work independently in a fast-paced environment, balancing multiple priorities. A growth mindset and passion for continuous learning. Bonus Points If You Have: Experience working in higher education or with student success metrics. Hands-on experience with ETL/ELT processes and collaborating with Data Engineering teams. Knowledge of WGU’s key performance indicators and their drivers. Work Location: This is a full-time, in-office position at WGU’s headquarters in Salt Lake City, UT. Position & Application Details Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.
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WGU is committed to expanding access to higher education through online, competency-based degree programs and being a great place to work for a diverse workforce of student-focused professionals. The salary range for this position is $88,300.00 - $132,400.00. At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. Job Description The Institutional Analytics and Research (IAR) team supports and enables most university teams, departments, and colleges to make data-informed decisions that lead to better student outcomes. The Institutional Metrics & Insights (IMI) team delivers the executive-facing metrics that define how WGU measures impact, performance, and student outcomes. The Role: Senior Data Analyst As a Senior Data Analyst on the IMI team, you’ll be the go-to expert for extracting, analyzing, and transforming complex data into clear, actionable insights. You’ll work closely with Data Engineering, Product, Finance, EdTech, and faculty teams to uncover trends, explain the “why” behind the numbers, and support decisions that shape the future of higher education. What You’ll Do Partner with cross-functional teams to define metrics, answer complex questions, and uncover root causes behind key trends. Build dashboards, reports, and visualizations in Tableau or Power BI that help leaders see the big picture at a glance. Use SQL to wrangle and optimize large datasets, ensuring accuracy and performance. Collaborate with Data Engineering to design pipelines and ensure data quality across the university. Translate user stories into technical requirements, balancing stakeholder needs with scalable data solutions. Tell compelling data stories that connect numbers to impact, helping leaders move quickly from insight to action. Share expertise and mentor teammates, contributing to WGU’s culture of continuous learning and growth. What You’ll Bring Bachelor’s degree in a related field. 5+ years of experience in data analysis, BI, or related roles. Advanced SQL skills (CTEs, window functions, performance tuning, etc.). Proven experience building visualizations in Tableau or Power BI. Strong knowledge of data modeling (star schema, snowflake schema, dimensional models). Comfort with descriptive statistics, causal analysis, and forecasting. Familiarity with Agile or other project management methodologies. Ability to work independently in a fast-paced environment, balancing multiple priorities. A growth mindset and passion for continuous learning. Bonus Points If You Have: Experience working in higher education or with student success metrics. Hands-on experience with ETL/ELT processes and collaborating with Data Engineering teams. Knowledge of WGU’s key performance indicators and their drivers. Work Location: This is a full-time, in-office position at WGU’s headquarters in Salt Lake City, UT. Position & Application Details Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.
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