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Axos Bank

Commercial Loan Servicing Specialist III

Axos Bank, San Diego, California, United States, 92189

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Commercial Loan Servicing Specialist III

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Commercial Loan Servicing Specialist III

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Axos Bank Commercial Loan Servicing Specialist III

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Commercial Loan Servicing Specialist III

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Axos Bank Axos Bank

Target Range:

$25.00/hr. - $33.00/hr.

Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education.

Eligible for an Annual Discretionary Cash Bonus Target: 12.5%

Eligible for an Annual Discretionary Restricted Stock Units Bonus Target: 12.5%

These discretionary target bonuses may be awarded semi-annually based upon your achievement of performance goals and targets.

About This Job

The Commercial Loan Servicing Specialist III provides advanced-level support in the day-to-day administration and servicing of complex commercial loan portfolios. This role ensures operational accuracy, regulatory compliance, and exceptional client service while acting as a subject matter expert and escalation point for junior team members.

Responsibilities:

Process loan transactions, including payments, payoffs, and other related activities Process advances and other related disbursements for commercial lending while collaborating with various business units. Ensure accurate approval and timely disbursement to the borrower or agent via wire transfer (international/domestic) or internal transfers Work closely with your team and leadership to propose, develop, and actively contribute to the creation and enhancement of new processes and tools Focus on improving support workflows, increasing efficiency, and ensuring seamless integration with business operations while aligning with organizational goals and best practices Develop a comprehensive understanding and expertise in the financial industry by learning and applying relevant procedures and regulations Ensure compliance with industry standards while maintaining strict confidentiality and safeguarding customer information Maintain or exceed established service level standards for customer service, resolve issues and escalate complex issues as needed Work closely with various business units to facilitate and process loan term updates, modifications, and escrow disbursements Ensure all changes are accurately documented, approved, and executed in compliance with company policies and regulatory guidelines while maintaining clear communication with relevant stakeholders Review daily and monthly clearing general ledger reconciliation for accuracy

Qualifications:

Bachelor’s degree in Finance, Business Administration, or related field preferred 4+ years of experience in commercial loan servicing or commercial lending operations Strong understanding of commercial loan products, servicing systems, and regulatory frameworks Proficiency in Microsoft Office Suite and loan servicing platforms Excellent analytical, organizational, and communication skills Proven ability to manage multiple priorities in a fast-paced environment with high attention to detail

Axos Employee Benefits May Include:

Medical, Dental, Vision, and Life Insurance Paid Sick Leave, 3 weeks’ Vacation, and Holidays (about 11 a year) HSA or FSA account and other voluntary benefits 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading

About Axos

Born digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. We’re a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers.

Axos Financial is our holding company and is publicly traded on the New York Stock Exchange under the symbol "AX" (NYSE: AX).

Learn more about working at Axos

Pre-Employment Background Check and Drug Test:

All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment drug screening, which includes screening for marijuana. Axos Bank is a federally regulated banking institution. At the federal level, marijuana is an illegal schedule 1 drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization.

Equal Employment Opportunity:

Axos is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws.

Job Functions and Work Environment:

While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Finance and Sales Industries Banking, Financial Services, and Investment Banking Referrals increase your chances of interviewing at Axos Bank by 2x Sign in to set job alerts for “Commercial Loan Specialist” roles.

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