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Medica

Senior Business Consultant, Business Process Engineering

Medica, Hopkins, Minnesota, United States, 55305

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Overview Senior Business Consultant, Business Process Engineering – Medica. Medica is a nonprofit health plan with more than a million members serving communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. The team focuses on ownership of work, data-driven decisions, continuous learning, and collaboration to deliver coordinated, quality service for members and employees.

Responsibilities

Collaborate closely with cross-functional leaders, project teams, vendors, and employees at all levels of the organization.

Apply Lean Six Sigma approaches to analyze, optimize, and design end-to-end business processes and underlying systems.

Lead transitions to implementation to ensure changes stick, using project management and organizational change management (OCM) skills.

Facilitate Kaizen events and Workshops to quickly solve complex business problems and design optimized processes to enhance member experience and meet commitments.

Perform other duties as assigned.

Required Qualifications

Bachelor’s degree or equivalent experience in a related field, plus 5+ years of related work experience in continuous improvement, BPM, health plan operations, etc.

Lean Six Sigma Green Belt required

Mastery of Lean Six Sigma concepts and tools (e.g., Kaizen events, A3, Kanban, 5 Whys, FMEA, Control Plans)

Proven leadership ability across large cross-functional teams

Continuous improvement and implementation experience

Health Plan/Payer and/or Healthcare operations experience

Required License/Certification

Lean Six Sigma Green Belt required

PMI-PMP certification preferred

Lean Six Sigma Black Belt preferred

Preferred Qualifications

Hands-on change management experience preferred

Functional understanding of Agile methodology preferred

Skills And Abilities

Client-focused program, project, and process management with cross-functional workflow optimization

Ability to formulate content and present clearly internally and externally

Experience facilitating or coaching Kaizen events

Experience building and leading cross-functional teams from conception through implementation

Advanced proficiency with Microsoft Teams, Visio, Smartsheet, PowerPoint, and SharePoint

This position is an office role and requires onsite work at the Minnetonka, MN office, on average at least 3 days per week.

Compensation and Benefits The full salary grade for this position is $87,100 - $149,300. The typical hiring salary range is $87,100 - $130,620. Final placement depends on factors such as education, experience, certifications, scope, internal equity, and market data. In addition to base salary, incentive plan compensation may be offered. Medica provides a comprehensive total rewards package including medical, dental, vision, PTO, holidays, paid volunteer time off, 401K contributions, caregiver services, and other benefits. Compensation information is subject to change at any time.

Equal Opportunity Medica is an Equal Opportunity employer. All qualified candidates are considered for employment without regard to race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.

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