Eaton
Senior Field Service Representative - Reno
Eaton, Pleasanton, California, United States, 94566
Overview
Senior Field Service Representative - Reno role at Eaton in the Reno, NV area. Relocation assistance provided. Field Service Representative roles offer a company car and guaranteed 40-hour paid week. The expected annual salary range for this role is $99,000.00 - $145,200.00 per year. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations. Responsibilities
Support customers across the power system lifecycle: startup, commissioning support, maintenance, testing, troubleshooting, upgrades, and emergencies Manage small projects independently and lead FSR teams on larger projects Generate timely and accurate service reports on work, product performance, and warranties Provide recommendations for improved electrical systems Cultivate strong relationships with customers, team members, and partners Mentor less experienced technicians Utilize digital tools for remote work, including laptops, iPads, IR cameras, Google Glasses, MS Teams, and more Team Benefits
Guaranteed 40-hour base pay, eligible for overtime and travel premiums Career growth, mentorship and safety training Company vehicle, toolkit, and phone Tuition assistance for ongoing learning Leads program with bonus pay Opportunities across 32 service branches Qualifications
Basic Qualifications
High school diploma or higher with a minimum of 3 years of experience testing, troubleshooting, evaluating, and servicing electrical distribution and control systems, or, in lieu of HS diploma or GED, completion of an accredited trade school and/or program with 7 or more years of experience evaluating and servicing electrical distribution or control systems Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems Must be able to work in the US without corporate sponsorship now or in the future Must have a valid driver's license Preferred Qualifications
Associate degree or higher from an accredited institution Bachelor’s degree in Engineering from an accredited institution Electrical or General Contractor’s License Professional Engineering License Experience performing power quality measurements, troubleshooting, analysis as well as protective relays NICET/NETA certification Position Success Criteria
Successfully complete and maintain compliance with Eaton’s safety program and policy; achieve Eaton Field Certified Level 3 safety qualifications via mentoring tasks, formal training, and skill and knowledge exams Submit to periodic customer required background and drug screenings Must be able to work variable hours, including nights and weekends, and travel within the district/state/region/country based on customer requirements This position requires you to drive an Eaton vehicle Understands 3-phase power systems and low, medium, and high voltage power distribution equipment Performs physically demanding tasks; able to stand, walk, stoop, squat, kneel, and reach above, to, and below shoulder level; lift, carry, push, pull, and use hands to handle and feel; frequently climb; regularly lift/carry/push/pull up to 50 pounds; occasionally push/pull >50 pounds with assistance Ability to obtain and maintain a valid TWIC card Proficient with hand and power tools for equipment assembly Strong problem-solving and logical thinking skills Works well under time constraints and in stressful situations Explain technical problems and solutions Collaborates effectively with the team to meet project deadlines We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of arrest or conviction history, consistent with local laws. To request a disability-related reasonable accommodation, call 1-800-836-6345. Eaton provides various Health and Welfare benefits, Retirement benefits, and programs for paid and unpaid time away from work. Specific programs depend on eligibility factors such as location, date of hire, and collective bargaining agreements.
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Senior Field Service Representative - Reno role at Eaton in the Reno, NV area. Relocation assistance provided. Field Service Representative roles offer a company car and guaranteed 40-hour paid week. The expected annual salary range for this role is $99,000.00 - $145,200.00 per year. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations. Responsibilities
Support customers across the power system lifecycle: startup, commissioning support, maintenance, testing, troubleshooting, upgrades, and emergencies Manage small projects independently and lead FSR teams on larger projects Generate timely and accurate service reports on work, product performance, and warranties Provide recommendations for improved electrical systems Cultivate strong relationships with customers, team members, and partners Mentor less experienced technicians Utilize digital tools for remote work, including laptops, iPads, IR cameras, Google Glasses, MS Teams, and more Team Benefits
Guaranteed 40-hour base pay, eligible for overtime and travel premiums Career growth, mentorship and safety training Company vehicle, toolkit, and phone Tuition assistance for ongoing learning Leads program with bonus pay Opportunities across 32 service branches Qualifications
Basic Qualifications
High school diploma or higher with a minimum of 3 years of experience testing, troubleshooting, evaluating, and servicing electrical distribution and control systems, or, in lieu of HS diploma or GED, completion of an accredited trade school and/or program with 7 or more years of experience evaluating and servicing electrical distribution or control systems Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems Must be able to work in the US without corporate sponsorship now or in the future Must have a valid driver's license Preferred Qualifications
Associate degree or higher from an accredited institution Bachelor’s degree in Engineering from an accredited institution Electrical or General Contractor’s License Professional Engineering License Experience performing power quality measurements, troubleshooting, analysis as well as protective relays NICET/NETA certification Position Success Criteria
Successfully complete and maintain compliance with Eaton’s safety program and policy; achieve Eaton Field Certified Level 3 safety qualifications via mentoring tasks, formal training, and skill and knowledge exams Submit to periodic customer required background and drug screenings Must be able to work variable hours, including nights and weekends, and travel within the district/state/region/country based on customer requirements This position requires you to drive an Eaton vehicle Understands 3-phase power systems and low, medium, and high voltage power distribution equipment Performs physically demanding tasks; able to stand, walk, stoop, squat, kneel, and reach above, to, and below shoulder level; lift, carry, push, pull, and use hands to handle and feel; frequently climb; regularly lift/carry/push/pull up to 50 pounds; occasionally push/pull >50 pounds with assistance Ability to obtain and maintain a valid TWIC card Proficient with hand and power tools for equipment assembly Strong problem-solving and logical thinking skills Works well under time constraints and in stressful situations Explain technical problems and solutions Collaborates effectively with the team to meet project deadlines We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of arrest or conviction history, consistent with local laws. To request a disability-related reasonable accommodation, call 1-800-836-6345. Eaton provides various Health and Welfare benefits, Retirement benefits, and programs for paid and unpaid time away from work. Specific programs depend on eligibility factors such as location, date of hire, and collective bargaining agreements.
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