Senior Field Service Representative

Be among the first 25 applicants 3 days ago Eaton’s ES AMER ESS division is currently seeking a Senior Field Service Representative. This position is remote within the Sacramento, CA area. Field Service Representative roles offer a company car and guaranteed 40-hour paid week. The expected annual salary range for this role is $94,875.03 - $139,150.04 a year. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations. What You’ll Do Eaton’s Engineering Service & Systems Division is seeking a Senior Field Service Representative to join our team. Role Eaton has the largest and most experienced team of field services technicians and engineers in the industry, and we are looking to grow our team. In this role, you will: Support customers across the power system lifecycle: startup, commissioning support, maintenance, testing, troubleshooting, upgrades, and emergencies Manage small projects independently and lead FSR teams on larger projects Generate timely and accurate service reports on work, product performance, and warranties Provide recommendations for improved electrical systems Cultivate strong relationships with customers, team members, and partners Mentor less experienced technicians Utilize digital tools for remote work, including laptops, iPads, IR cameras, Google Glasses, MS Teams, and more Team Benefits Guaranteed 40-hour base pay, eligible for overtime and travel premiums Career growth, mentorship and safety training Company vehicle, toolkit, and phone Tuition assistance for ongoing learning Leads program with bonus pay Opportunities across 32 service branches Qualifications Basic Qualifications High school diploma or higher with a minimum of 3 years of experience testing, troubleshooting, evaluating, and servicing electrical distribution and control systems, or in lieu of HS diploma or GED, completion of accredited trade school and/or program completion with 7 or more years of experience evaluating and servicing electrical distribution or control systems Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems Must be able to work in the US without corporate sponsorship now or in the future No relocation offered, candidates within 50-mile radius considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation Must have a valid driver\'s license Preferred Qualifications Associate degree or higher from an accredited institution Bachelor’s degree in Engineering from an accredited institution Electrical or General Contractor’s License Professional Engineering License Experience performing power quality measurements, troubleshooting, analysis as well as protective relays NICET/NETA certification Skills Position Success Criteria: Successfully complete and maintain compliance with Eaton’s safety program and policy; Achieve Eaton Field Certified Level 3 safety qualifications via completion of mentoring tasks, formal training, and skill and knowledge exams Submit to periodic customer required background and drug screenings Must have the ability to work variable hours, including nights & weekends, and travel within the district/state/region/country based on customer requirements This position requires you to drive an Eaton vehicle Understands 3-phase power systems and low, medium, and high voltage power distribution equipment Performs physically demanding tasks, including standing, walking, stooping, squatting, kneeling, reaching, lifting up to 50 pounds regularly, and pushing/pulling as needed Ability to obtain and maintain a valid TWIC card Proficient with hand and power tools for equipment assembly Strong problem-solving and logical thinking skills Works well under time constraints and in stressful situations Explain technical problems and solutions Collaborates effectively with the team to meet project deadlines We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number. We know that good benefit programs are important to employees and their families. Eaton provides various health and welfare benefits as well as retirement benefits, and several programs that provide for paid and unpaid time away from work. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Note on job postings : This description reflects a prior posting and may be subject to change without notice. Location details and related job postings are provided for reference. The following sections were retained from the original listing for context but may be unrelated to the Senior Field Service Representative role and are not required for this posting: Seniority level: Mid-Senior level Employment type: Full-time Job function: Other Industries: Appliances, Electrical, and Electronics Manufacturing Note: Some dynamic postings below are other roles and locations and do not affect the Senior Field Service Representative role.

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