Capitol Mazda
Automotive Service Advisor at Capitol Mazda
Capitol Mazda, San Jose, California, United States, 95199
Overview
Join to apply for the
Automotive Service Advisor at Capitol Mazda
role at
Capitol Mazda . This range is provided by Capitol Mazda. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range: $36,000.00/yr - $150,000.00/yr Responsibilities
Greet guests, determine their needs, and coordinate vehicle repairs using X-Time and CDK Meet guests’ needs throughout the entire service process Write Repair Orders, coordinate check-in and delivery processes, build and communicate repair estimates, follow-up on the progress of repairs, and update guests regarding their service repairs Contact guests regarding any changes in the estimate or promise time, explain cost and time requirements in detail, and obtain proper authorization before any additional repairs are performed Advise guests on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers’ specifications, using maintenance menus Qualifications
Commitment to excellent guest experience - on the phone/email, in the store, and after purchase 1-year of previous Service Advisor experience Valid state driver’s license and good driving record (no major violations) X-Time and CDK experience is a plus Availability to work evenings and weekends Compensation
Salary: $36,000-$150,000/annually Pay is based on applicable experience and skills. This job is eligible for commissions based on individual sales metrics. Benefits
Values-driven culture and team built on integrity, caring, performance and efficiency Continuous career development and advancement opportunities Comprehensive benefits package (Medical, Dental, Vision) 401k with company match Employee Assistance Program with free telemedicine and mental health resources Exclusive Employee Vehicle Purchase Program with a 3-Year Service Maintenance Package About DGDG
The Del Grande Dealer Group (DGDG) is the largest family-owned automotive group in the Bay Area. Our team is over 1,000 strong and growing. We’ve been named a Bay Area News Group Top Workplace for 15 consecutive years (and Top Workplace USA in 2020). Our enthusiastic and courteous team, award-winning culture, combined with our cutting-edge technology, provide guests with a one-of-a-kind, “best-in-class" dealership experience. DGDG's 4 core values of Integrity, Caring, Performance, and Efficiency have stood at the cornerstone of our success. Our shared passion for training, teaching, recognition, reward, and promotion produce results that set us apart. “Be happy” is much more than a slogan. It’s a way of doing business. We pride ourselves on making our guests and our team members exceedingly happy. And we’d be happy if you joined us! DGDG takes your privacy seriously. You can learn more here: DGDG Privacy Policy We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Location and related roles
San Jose, CA $36,000.00-$150,000.00 3 weeks ago Fremont, CA $84,400.00-$105,000.00 1 week ago San Jose, CA $35,000.00-$100,000.00 7 months ago San Jose, CA $7,500.00-$10,000.00 1 month ago San Jose, CA $35,000.00-$100,000.00 7 months ago Related roles
Automotive Service Advisor (Experience required) – San Jose, CA $36,000.00-$150,000.00 2 weeks ago Newark, CA $4,000.00-$16,000.00 7 months ago Experienced Automotive Service Advisor / Writer – San Jose, CA $8,300.00-$11,600.00 3 weeks ago Santa Clara, CA $36,000.00-$150,000.00 5 days ago Fremont, CA $64,900.00-$165,500.00 1 week ago Auto technician roles in the area include: Capitol Chevrolet (Livermore), Jaguar Land Rover San Jose, Honda of Stevens Creek, Capitol Hyundai, etc. Seniority level
Entry level Employment type
Full-time Job function
Other Industries
Motor Vehicle Manufacturing We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Join to apply for the
Automotive Service Advisor at Capitol Mazda
role at
Capitol Mazda . This range is provided by Capitol Mazda. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range: $36,000.00/yr - $150,000.00/yr Responsibilities
Greet guests, determine their needs, and coordinate vehicle repairs using X-Time and CDK Meet guests’ needs throughout the entire service process Write Repair Orders, coordinate check-in and delivery processes, build and communicate repair estimates, follow-up on the progress of repairs, and update guests regarding their service repairs Contact guests regarding any changes in the estimate or promise time, explain cost and time requirements in detail, and obtain proper authorization before any additional repairs are performed Advise guests on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers’ specifications, using maintenance menus Qualifications
Commitment to excellent guest experience - on the phone/email, in the store, and after purchase 1-year of previous Service Advisor experience Valid state driver’s license and good driving record (no major violations) X-Time and CDK experience is a plus Availability to work evenings and weekends Compensation
Salary: $36,000-$150,000/annually Pay is based on applicable experience and skills. This job is eligible for commissions based on individual sales metrics. Benefits
Values-driven culture and team built on integrity, caring, performance and efficiency Continuous career development and advancement opportunities Comprehensive benefits package (Medical, Dental, Vision) 401k with company match Employee Assistance Program with free telemedicine and mental health resources Exclusive Employee Vehicle Purchase Program with a 3-Year Service Maintenance Package About DGDG
The Del Grande Dealer Group (DGDG) is the largest family-owned automotive group in the Bay Area. Our team is over 1,000 strong and growing. We’ve been named a Bay Area News Group Top Workplace for 15 consecutive years (and Top Workplace USA in 2020). Our enthusiastic and courteous team, award-winning culture, combined with our cutting-edge technology, provide guests with a one-of-a-kind, “best-in-class" dealership experience. DGDG's 4 core values of Integrity, Caring, Performance, and Efficiency have stood at the cornerstone of our success. Our shared passion for training, teaching, recognition, reward, and promotion produce results that set us apart. “Be happy” is much more than a slogan. It’s a way of doing business. We pride ourselves on making our guests and our team members exceedingly happy. And we’d be happy if you joined us! DGDG takes your privacy seriously. You can learn more here: DGDG Privacy Policy We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Location and related roles
San Jose, CA $36,000.00-$150,000.00 3 weeks ago Fremont, CA $84,400.00-$105,000.00 1 week ago San Jose, CA $35,000.00-$100,000.00 7 months ago San Jose, CA $7,500.00-$10,000.00 1 month ago San Jose, CA $35,000.00-$100,000.00 7 months ago Related roles
Automotive Service Advisor (Experience required) – San Jose, CA $36,000.00-$150,000.00 2 weeks ago Newark, CA $4,000.00-$16,000.00 7 months ago Experienced Automotive Service Advisor / Writer – San Jose, CA $8,300.00-$11,600.00 3 weeks ago Santa Clara, CA $36,000.00-$150,000.00 5 days ago Fremont, CA $64,900.00-$165,500.00 1 week ago Auto technician roles in the area include: Capitol Chevrolet (Livermore), Jaguar Land Rover San Jose, Honda of Stevens Creek, Capitol Hyundai, etc. Seniority level
Entry level Employment type
Full-time Job function
Other Industries
Motor Vehicle Manufacturing We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr