Sprinklr
Overview
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Pay found in job post Base pay range: $83,000.00/yr - $138,000.00/yr Role Overview
Sprinklr created the category for enterprise social media management and we’re seeking a Senior Manager of Social Media to lead our global social media presence across owned platforms. This individual is responsible for developing and executing a cohesive social media strategy that drives brand awareness, engagement, and thought leadership. The company is going through a transformation, and this individual will have the opportunity to design and implement new social strategies and content programs for the brand. The ideal candidate is a strategic, creative thinker with deep experience managing social media for enterprise brands (B2B or B2C), and thrives in a fast-paced, collaborative environment. What You’ll Do
Own and evolve Sprinklr’s global social media strategy, aligned with business objectives, across platforms including LinkedIn, X, Instagram, TikTok, Facebook, YouTube, and emerging channels. Lead the development and publishing of high-impact, brand-aligned content that resonates with target audiences. Collaborate cross-functionally with PR, content, product marketing, field marketing and design teams to amplify campaigns and initiatives. Partner with Sprinklr’s customer and employee advocacy teams to amplify voices and stories across social. Monitor performance and optimize programs based on analytics and platform trends. Stay ahead of social media trends, platform updates, and best practices to keep Sprinklr’s presence fresh and relevant. Help to establish and manage influencer and advocacy programs. What Will Make You Successful
5+ years of experience in social media marketing, with a focus on enterprise brands (B2B or B2C). Proven track record of building and scaling social media programs that drive measurable impact. Deep understanding of platform nuances, audience behaviors, and content formats. Strong writing, editing, and storytelling skills with a keen eye for brand voice and tone. Experience with social media management and analytics tools (Sprinklr platform experience a plus). Ability to thrive in a fast-paced, agile environment and manage multiple priorities. Collaborative mindset with excellent communication and stakeholder management skills. Preferred Experience
Experience working in-house at a large enterprise or at a leading agency supporting enterprise clients. Background in tech, SaaS, or digital marketing is a plus. Background/experience as a social content creator is a plus. Please note: We are unable to consider applicants who require visa sponsorship or work authorization support for this role. Candidates must have current and unrestricted work authorization in the country where the role is based. Benefits and Culture
Why You\'ll Love Sprinklr:
We are committed to creating a culture where you belong and contribute meaningfully. For full-time employees, we offer comprehensive health plans, well-being programs, and financial protection through global and localized plans. See Sprinklr Benefits for country-specific guides. We focus on our mission and vision to enable every organization on the planet to make their customers happier and be the world’s most loved enterprise software company. We invest in our people, offering continuous learning opportunities with LinkedIn Learning and more. We are an equal-opportunity employer and value diversity and inclusion. See Sprinklr\'s EEO Policy and EEO is the Law for more information. Compensation Range $83,000 - $110,000 - $138,000 The base salary range is shown as a guide. Base pay depends on experience, qualifications, and location, and is part of Sprinklr\'s total rewards package, which may include discretionary bonuses, commissions, and equity where applicable. US-based employees are eligible for a comprehensive benefits package including 401(k) with company contributions, paid time off, and health benefits. Job Details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Marketing and Sales Industries: Software Development
#J-18808-Ljbffr
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Pay found in job post Base pay range: $83,000.00/yr - $138,000.00/yr Role Overview
Sprinklr created the category for enterprise social media management and we’re seeking a Senior Manager of Social Media to lead our global social media presence across owned platforms. This individual is responsible for developing and executing a cohesive social media strategy that drives brand awareness, engagement, and thought leadership. The company is going through a transformation, and this individual will have the opportunity to design and implement new social strategies and content programs for the brand. The ideal candidate is a strategic, creative thinker with deep experience managing social media for enterprise brands (B2B or B2C), and thrives in a fast-paced, collaborative environment. What You’ll Do
Own and evolve Sprinklr’s global social media strategy, aligned with business objectives, across platforms including LinkedIn, X, Instagram, TikTok, Facebook, YouTube, and emerging channels. Lead the development and publishing of high-impact, brand-aligned content that resonates with target audiences. Collaborate cross-functionally with PR, content, product marketing, field marketing and design teams to amplify campaigns and initiatives. Partner with Sprinklr’s customer and employee advocacy teams to amplify voices and stories across social. Monitor performance and optimize programs based on analytics and platform trends. Stay ahead of social media trends, platform updates, and best practices to keep Sprinklr’s presence fresh and relevant. Help to establish and manage influencer and advocacy programs. What Will Make You Successful
5+ years of experience in social media marketing, with a focus on enterprise brands (B2B or B2C). Proven track record of building and scaling social media programs that drive measurable impact. Deep understanding of platform nuances, audience behaviors, and content formats. Strong writing, editing, and storytelling skills with a keen eye for brand voice and tone. Experience with social media management and analytics tools (Sprinklr platform experience a plus). Ability to thrive in a fast-paced, agile environment and manage multiple priorities. Collaborative mindset with excellent communication and stakeholder management skills. Preferred Experience
Experience working in-house at a large enterprise or at a leading agency supporting enterprise clients. Background in tech, SaaS, or digital marketing is a plus. Background/experience as a social content creator is a plus. Please note: We are unable to consider applicants who require visa sponsorship or work authorization support for this role. Candidates must have current and unrestricted work authorization in the country where the role is based. Benefits and Culture
Why You\'ll Love Sprinklr:
We are committed to creating a culture where you belong and contribute meaningfully. For full-time employees, we offer comprehensive health plans, well-being programs, and financial protection through global and localized plans. See Sprinklr Benefits for country-specific guides. We focus on our mission and vision to enable every organization on the planet to make their customers happier and be the world’s most loved enterprise software company. We invest in our people, offering continuous learning opportunities with LinkedIn Learning and more. We are an equal-opportunity employer and value diversity and inclusion. See Sprinklr\'s EEO Policy and EEO is the Law for more information. Compensation Range $83,000 - $110,000 - $138,000 The base salary range is shown as a guide. Base pay depends on experience, qualifications, and location, and is part of Sprinklr\'s total rewards package, which may include discretionary bonuses, commissions, and equity where applicable. US-based employees are eligible for a comprehensive benefits package including 401(k) with company contributions, paid time off, and health benefits. Job Details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Marketing and Sales Industries: Software Development
#J-18808-Ljbffr