Creative Design Program Manager

The Creative Design Program Manager – Member Communications position is responsible for leading TRS’s visual and digital design strategy to enhance member engagement across all communication channels. The incumbent will design and manage creative assets ranging from print materials and presentations to digital tools and member portals, ensuring brand consistency and accessibility. This position will proactively work with the Creative Director, Digital Communications Program Manager, IT staff, and executive leadership to deliver intuitive, human-centered experiences. Responsibilities: Lead visual design and brand expert, producing high-quality creative assets across all mediums. Design and produce comprehensive member communications including enrollment materials, pension statements, retirement planning guides, and benefits explanations. Create digital assets and designs user interfaces for websites, email campaigns, social media, member portals, and mobile applications. Develop infographics and data visualizations that make complex healthcare costs, retirement projections, and pension calculations understandable. Produce photography and video content for member education, from healthcare tutorials to retirement planning webinars. Requirements: Bachelor’s degree from an accredited college or university in design, communications, public relations, user experience design, digital media, journalism or a closely related field. Six (6) years of full-time directly related, progressively responsible experience in graphic design, visual communications, creative services, digital design (including web, email, and social media), or related experience. Two (2) years of full-time experience in UI/UX design, including user research, wireframing, and prototyping. Preferred Qualifications: Eight (8) years of progressively responsible experience in creative services within complex organizations Two (2) years of full-time experience using Adobe Creative Suite (InDesign, Photoshop, Illustrator) at an advanced level Two (2) years of full-time experience in photography and/or video production for organizational communications. TRS is an Equal Employment Opportunity Employer.

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