Diamonds Direct
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Diamonds Direct provided pay range
This range is provided by Diamonds Direct. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$85,000.00/yr - $110,000.00/yr Direct message the job poster from Diamonds Direct Position Summary
The Product Application Manager is responsible for the overall ownership, performance, and continuous improvement of one or more key business applications (e.g., ERP, CRM, POS, E-Commerce). This role serves as the liaison between business stakeholders and IT, ensuring that applications meet user needs, support business goals, and remain technically sound. The ideal candidate is both business-savvy and technically competent, with strong project management and analytical skills. Key Responsibilities
Application Ownership Serve as the primary point of contact for assigned applications throughout their lifecycle. Maintain application roadmaps and ensure alignment with business priorities and IT strategy. Oversee upgrades, patches, and releases to ensure system stability and functionality. Business Engagement & Requirements Gathering Partner with functional teams to understand needs, document requirements, and recommend improvements. Translate business needs into functional specifications and work with technical teams for implementation. Manage the backlog of application enhancement requests and prioritize based on business impact. Coordinate with support teams to ensure timely resolution of incidents and service requests. Process Optimization Identify opportunities for automation and workflow improvements within applications. Ensure application configurations and customizations adhere to best practices and are well-documented. Project Management Lead small to mid-sized application-related projects including testing, training, and deployment. Collaborate with internal teams and external vendors to deliver high-quality solutions on time and within budget. Training & Change Management Support end-user training, adoption, and communication during rollouts and changes. Ensure documentation and support materials are current and accessible. Qualifications
Bachelor’s degree in Information Systems, Business, or related field. 5+ years of experience managing enterprise applications (e.g., ERP, POS, CRM, or E-Commerce platforms). Strong understanding of business processes and workflows in areas like operations, sales, or finance. Experience with software configuration, testing, and change management. Familiarity with Agile or hybrid project methodologies. Excellent communication, stakeholder management, and problem-solving skills. Experience in retail is a plus. Seniority level
Mid-Senior level Employment type
Full-time Job function
Information Technology, Product Management, and Project Management Industries
Technology, Information and Media, Retail Luxury Goods and Jewelry, and Online and Mail Order Retail Referrals increase your chances of interviewing at Diamonds Direct by 2x Inferred from the description for this job
Medical insurance Vision insurance 401(k) Disability insurance Paid maternity leave Paid paternity leave Get notified about new Product Application Manager jobs in
Charlotte, NC . Charlotte, NC $90,000 - $110,000 6 days ago
#J-18808-Ljbffr
This range is provided by Diamonds Direct. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$85,000.00/yr - $110,000.00/yr Direct message the job poster from Diamonds Direct Position Summary
The Product Application Manager is responsible for the overall ownership, performance, and continuous improvement of one or more key business applications (e.g., ERP, CRM, POS, E-Commerce). This role serves as the liaison between business stakeholders and IT, ensuring that applications meet user needs, support business goals, and remain technically sound. The ideal candidate is both business-savvy and technically competent, with strong project management and analytical skills. Key Responsibilities
Application Ownership Serve as the primary point of contact for assigned applications throughout their lifecycle. Maintain application roadmaps and ensure alignment with business priorities and IT strategy. Oversee upgrades, patches, and releases to ensure system stability and functionality. Business Engagement & Requirements Gathering Partner with functional teams to understand needs, document requirements, and recommend improvements. Translate business needs into functional specifications and work with technical teams for implementation. Manage the backlog of application enhancement requests and prioritize based on business impact. Coordinate with support teams to ensure timely resolution of incidents and service requests. Process Optimization Identify opportunities for automation and workflow improvements within applications. Ensure application configurations and customizations adhere to best practices and are well-documented. Project Management Lead small to mid-sized application-related projects including testing, training, and deployment. Collaborate with internal teams and external vendors to deliver high-quality solutions on time and within budget. Training & Change Management Support end-user training, adoption, and communication during rollouts and changes. Ensure documentation and support materials are current and accessible. Qualifications
Bachelor’s degree in Information Systems, Business, or related field. 5+ years of experience managing enterprise applications (e.g., ERP, POS, CRM, or E-Commerce platforms). Strong understanding of business processes and workflows in areas like operations, sales, or finance. Experience with software configuration, testing, and change management. Familiarity with Agile or hybrid project methodologies. Excellent communication, stakeholder management, and problem-solving skills. Experience in retail is a plus. Seniority level
Mid-Senior level Employment type
Full-time Job function
Information Technology, Product Management, and Project Management Industries
Technology, Information and Media, Retail Luxury Goods and Jewelry, and Online and Mail Order Retail Referrals increase your chances of interviewing at Diamonds Direct by 2x Inferred from the description for this job
Medical insurance Vision insurance 401(k) Disability insurance Paid maternity leave Paid paternity leave Get notified about new Product Application Manager jobs in
Charlotte, NC . Charlotte, NC $90,000 - $110,000 6 days ago
#J-18808-Ljbffr