Staffing Solutions Enterprises
Manager - Collections Service Group
Staffing Solutions Enterprises, Highland Heights, Ohio, United States
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Manager - Collections Service Group
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Staffing Solutions Enterprises Overview
The Manager of the Collection Services Group is responsible for overseeing the daily activities of the Collection department. This role ensures that operational processes and procedures are followed, and departmental expectations and goals are met. The Manager will lead a team of collection professionals, providing guidance, support, and training to achieve optimal performance. Compensation & Location
Salary: $100K Location: Highland Hts., OH Onsite first 90 days, then hybrid Responsibilities
Oversee daily operations of the Collection department, ensuring adherence to established processes and procedures. Provide leadership, coaching, and development opportunities for collection staff. Develop and implement strategies to improve collection efficiency and effectiveness. Monitor and analyze collection metrics to identify areas for improvement and implement corrective actions. Ensure compliance with all relevant regulations and company policies. Collaborate with other departments to resolve complex collection issues and improve overall customer satisfaction. Prepare data and reports on collection activities and performance for EOS L-10 meeting and senior management. Manage departmental budget and resources effectively. Other duties as assigned. Qualifications
Bachelor's degree in Business Administration, Finance, or a related field. Minimum of 5 years of experience in a collections or credit management role, with at least 2 years in a supervisory or managerial position. Strong knowledge of collection laws and regulations. Excellent leadership and team management skills. Strong ability to communicate and collaborate effectively with internal & external clients. Ability to lead a team and motivate others. Strong problem-solving and critical thinking skills. Ability to delegate tasks effectively. Ability to manage multiple priorities at once. Physical and Mental Demands
Frequent typing and use of keyboard/mouse Near visual acuity Prolonged sitting while viewing a computer monitor Ability to clearly communicate to both small groups and large audiences By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Staffing Solutions Enterprises, StaffMatrix, BV Staffing, and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.staffingsolutionsenterprises.com/privacy-policy/
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Manager - Collections Service Group
role at
Staffing Solutions Enterprises Overview
The Manager of the Collection Services Group is responsible for overseeing the daily activities of the Collection department. This role ensures that operational processes and procedures are followed, and departmental expectations and goals are met. The Manager will lead a team of collection professionals, providing guidance, support, and training to achieve optimal performance. Compensation & Location
Salary: $100K Location: Highland Hts., OH Onsite first 90 days, then hybrid Responsibilities
Oversee daily operations of the Collection department, ensuring adherence to established processes and procedures. Provide leadership, coaching, and development opportunities for collection staff. Develop and implement strategies to improve collection efficiency and effectiveness. Monitor and analyze collection metrics to identify areas for improvement and implement corrective actions. Ensure compliance with all relevant regulations and company policies. Collaborate with other departments to resolve complex collection issues and improve overall customer satisfaction. Prepare data and reports on collection activities and performance for EOS L-10 meeting and senior management. Manage departmental budget and resources effectively. Other duties as assigned. Qualifications
Bachelor's degree in Business Administration, Finance, or a related field. Minimum of 5 years of experience in a collections or credit management role, with at least 2 years in a supervisory or managerial position. Strong knowledge of collection laws and regulations. Excellent leadership and team management skills. Strong ability to communicate and collaborate effectively with internal & external clients. Ability to lead a team and motivate others. Strong problem-solving and critical thinking skills. Ability to delegate tasks effectively. Ability to manage multiple priorities at once. Physical and Mental Demands
Frequent typing and use of keyboard/mouse Near visual acuity Prolonged sitting while viewing a computer monitor Ability to clearly communicate to both small groups and large audiences By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Staffing Solutions Enterprises, StaffMatrix, BV Staffing, and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.staffingsolutionsenterprises.com/privacy-policy/
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