Entergy
Overview
This is a hybrid position that can be located in New Orleans, LA; Little Rock, AR; The Woodlands, TX; or Jackson, MS. Relocation assistance and sponsorship are not provided. The official job title is IT Consultant - Sr. Work Place Flexibility: Hybrid Legal Entity: Entergy Services, LLC Position Summary
The Senior IT Consultant – OT Infrastructure is a key member of Entergy’s Operational Technology (OT) Infrastructure group. This role designs, implements, operates, and continuously improves infrastructure technologies that support OT environments across the enterprise, including data centers, substations, and control centers. It ensures reliable, secure, and compliant infrastructure services across systems such as servers, operating systems, virtualization, databases, backups, disaster recovery, and storage, with a focus on automation, resilience, and regulatory alignment. Key Responsibilities
Lead and implement OT infrastructure strategy, roadmaps, and delivery plans in coordination with enterprise architecture and cybersecurity teams. Provide advanced support for day-to-day operations and lifecycle management of OT infrastructure components including servers (Windows/Linux), workstations (Windows), virtualization (VMware/Nutanix), storage (NetApp/Isilon), and backup (Commvault). Ensure compliance with regulatory standards including NERC CIP, NRC Nuclear Cyber (10 CFR 73.54), and other energy industry frameworks. Serve as a technical SME during audits, assessments, and compliance remediation activities. Identify and respond to emerging cyber threats applicable to ICS/OT environments and collaborate on mitigating solutions. Drive automation of OT infrastructure processes to reduce delivery cycle times and improve reliability, repeatability, and security posture. Partner with vendors and managed service providers to ensure service levels and alignment with Entergy’s standards. Provide Tier 3 escalation support, including on-call availability to maintain system uptime for critical OT operations. Support infrastructure for OT systems, including SCADA, Distribution Automation, Smart Grid, and AMI. Advocate for infrastructure improvements and resilient design in generation plants, substations, control centers, and other OT environments. Track key metrics to monitor and improve system effectiveness, availability, and compliance. Required Experience And Qualifications
8+ years of infrastructure engineering or IT operations experience across server, storage, virtualization, or security disciplines. 2+ years of experience supporting OT or ICS environments, preferably in the energy or utility industry. Strong experience in at least three of the following technologies: Windows/Linux OS, VMware, Nutanix, NetApp, EMC, Commvault, Active Directory, or patch management tools. Familiarity with SCADA systems, control systems, Smart Grid technologies, and electric utility distribution networks. Hands-on experience with real-time systems and cybersecurity risk mitigation in regulated environments. Demonstrated ability to support compliance programs (NERC CIP, NRC, FISMA, NIST, etc.). Experience working with outsourced and cross-functional teams in high-stakes, regulated environments. Strong problem-solving, organizational, and time management skills. Knowledge And Skills
Deep understanding of infrastructure systems supporting OT and cybersecurity controls in industrial environments. Working knowledge of regulatory frameworks including NERC CIP, NRC 10 CFR 73.54, ISO 27001/27002, NIST, COBIT, and ITIL. Proficient in scripting (PowerShell, Python, or Perl) for automation and efficiency. Ability to communicate complex technical concepts to non-technical stakeholders. Strong documentation and reporting skills to support audits and governance. Willingness to travel and support geographically dispersed OT assets. Education
Associate degree in Computer Science, Cybersecurity, Engineering, or a related field required. Bachelor’s degree preferred or equivalent combination of education and experience. Preferred Certifications
ISACA certifications: CISSP, CISM, CISA Vendor certifications from Microsoft, Cisco, NetApp, VMware, or equivalent ITIL Foundation or equivalent process management certifications Location
Primary Location: Louisiana – New Orleans; Louisiana: New Orleans || Arkansas: Little Rock || Mississippi: Jackson || Texas: The Woodlands Job Details
Job Function: Information Technology FLSA Status: Professional Relocation Option: No Relocation Offered Union: NON BARGAINING UNIT Number of Openings: 1 Req ID: 119995 Travel Percentage: Up to 25% EEO and Working Conditions
An Equal Opportunity Employer, Minority/Female/Disability/Vets. See EEO statements and accessibility information below. The Entergy System of Companies provides equal employment opportunities without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status. Applicants needing accommodations may contact Employee Services. Authorization to work in the United States is a precondition to employment. Entergy will not sponsor candidates for work visas for this position.
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This is a hybrid position that can be located in New Orleans, LA; Little Rock, AR; The Woodlands, TX; or Jackson, MS. Relocation assistance and sponsorship are not provided. The official job title is IT Consultant - Sr. Work Place Flexibility: Hybrid Legal Entity: Entergy Services, LLC Position Summary
The Senior IT Consultant – OT Infrastructure is a key member of Entergy’s Operational Technology (OT) Infrastructure group. This role designs, implements, operates, and continuously improves infrastructure technologies that support OT environments across the enterprise, including data centers, substations, and control centers. It ensures reliable, secure, and compliant infrastructure services across systems such as servers, operating systems, virtualization, databases, backups, disaster recovery, and storage, with a focus on automation, resilience, and regulatory alignment. Key Responsibilities
Lead and implement OT infrastructure strategy, roadmaps, and delivery plans in coordination with enterprise architecture and cybersecurity teams. Provide advanced support for day-to-day operations and lifecycle management of OT infrastructure components including servers (Windows/Linux), workstations (Windows), virtualization (VMware/Nutanix), storage (NetApp/Isilon), and backup (Commvault). Ensure compliance with regulatory standards including NERC CIP, NRC Nuclear Cyber (10 CFR 73.54), and other energy industry frameworks. Serve as a technical SME during audits, assessments, and compliance remediation activities. Identify and respond to emerging cyber threats applicable to ICS/OT environments and collaborate on mitigating solutions. Drive automation of OT infrastructure processes to reduce delivery cycle times and improve reliability, repeatability, and security posture. Partner with vendors and managed service providers to ensure service levels and alignment with Entergy’s standards. Provide Tier 3 escalation support, including on-call availability to maintain system uptime for critical OT operations. Support infrastructure for OT systems, including SCADA, Distribution Automation, Smart Grid, and AMI. Advocate for infrastructure improvements and resilient design in generation plants, substations, control centers, and other OT environments. Track key metrics to monitor and improve system effectiveness, availability, and compliance. Required Experience And Qualifications
8+ years of infrastructure engineering or IT operations experience across server, storage, virtualization, or security disciplines. 2+ years of experience supporting OT or ICS environments, preferably in the energy or utility industry. Strong experience in at least three of the following technologies: Windows/Linux OS, VMware, Nutanix, NetApp, EMC, Commvault, Active Directory, or patch management tools. Familiarity with SCADA systems, control systems, Smart Grid technologies, and electric utility distribution networks. Hands-on experience with real-time systems and cybersecurity risk mitigation in regulated environments. Demonstrated ability to support compliance programs (NERC CIP, NRC, FISMA, NIST, etc.). Experience working with outsourced and cross-functional teams in high-stakes, regulated environments. Strong problem-solving, organizational, and time management skills. Knowledge And Skills
Deep understanding of infrastructure systems supporting OT and cybersecurity controls in industrial environments. Working knowledge of regulatory frameworks including NERC CIP, NRC 10 CFR 73.54, ISO 27001/27002, NIST, COBIT, and ITIL. Proficient in scripting (PowerShell, Python, or Perl) for automation and efficiency. Ability to communicate complex technical concepts to non-technical stakeholders. Strong documentation and reporting skills to support audits and governance. Willingness to travel and support geographically dispersed OT assets. Education
Associate degree in Computer Science, Cybersecurity, Engineering, or a related field required. Bachelor’s degree preferred or equivalent combination of education and experience. Preferred Certifications
ISACA certifications: CISSP, CISM, CISA Vendor certifications from Microsoft, Cisco, NetApp, VMware, or equivalent ITIL Foundation or equivalent process management certifications Location
Primary Location: Louisiana – New Orleans; Louisiana: New Orleans || Arkansas: Little Rock || Mississippi: Jackson || Texas: The Woodlands Job Details
Job Function: Information Technology FLSA Status: Professional Relocation Option: No Relocation Offered Union: NON BARGAINING UNIT Number of Openings: 1 Req ID: 119995 Travel Percentage: Up to 25% EEO and Working Conditions
An Equal Opportunity Employer, Minority/Female/Disability/Vets. See EEO statements and accessibility information below. The Entergy System of Companies provides equal employment opportunities without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status. Applicants needing accommodations may contact Employee Services. Authorization to work in the United States is a precondition to employment. Entergy will not sponsor candidates for work visas for this position.
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