TD
Work Location: Tierra Verde, FL, USA
Hours: 40
Pay Details: $68,640 - $102,960 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD.
Job Description
The Store Manager I develops, leads and contributes to the growth and profitability of our Consumer Business through the management of a Store portfolio including deposits, loans, fees and expenses. Leads, coaches and motivates the Store team to deliver a legendary Employee and Customer Experience while achieving shareholder value through solutions and referrals. Responsible for the Store growth by focusing on deepening customer relationships, putting the customer first and referring them to the right Specialist to ensure we are meeting their needs and providing the best advice to customers. Depth & Scope
Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required Manages a small sized store and team (based on U.S. TD Bank store levelling criteria) Oversees and leads a small and/or complex Store while growing talent, developing skills and capabilities to achieve career goals, support project/initiative success and achieve business results Accountable for achieving both Store and individual performance metrics Requires knowledge of the business, banking and bank operations Education & Experience
Undergraduate degree or equivalent experience 3+ years relevant experience required (retail, customer service, and/or financial services industries) Business development skills, including ability to conceptualize and implement strategies 1+ years leadership and coaching experience required Customer Accountabilities
Manages the service and advice team promoting a positive customer and colleague experience Leads, coaches and develops a team of service and advice colleagues on services, product and sales informational conversations and/or advice-giving service strategies and tactics to improve the overall customer experience Shareholder Accountabilities
Creates store-specific strategies to grow the business Uses reporting to identify opportunities to acquire and deepen customer relationships to drive deposits, investment and loan growth Employee/Team Accountabilities
Leads, coaches and develops store teammates to create a consistent legendary customer experience Coaches teammates to provide the best advice to potential and existing TD Bank customers OCC Language
This position falls within the definition of Loan Originator as defined under Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36, and the definition of Mortgage Loan Originator as defined under the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. 5102 et seq.
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The Store Manager I develops, leads and contributes to the growth and profitability of our Consumer Business through the management of a Store portfolio including deposits, loans, fees and expenses. Leads, coaches and motivates the Store team to deliver a legendary Employee and Customer Experience while achieving shareholder value through solutions and referrals. Responsible for the Store growth by focusing on deepening customer relationships, putting the customer first and referring them to the right Specialist to ensure we are meeting their needs and providing the best advice to customers. Depth & Scope
Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required Manages a small sized store and team (based on U.S. TD Bank store levelling criteria) Oversees and leads a small and/or complex Store while growing talent, developing skills and capabilities to achieve career goals, support project/initiative success and achieve business results Accountable for achieving both Store and individual performance metrics Requires knowledge of the business, banking and bank operations Education & Experience
Undergraduate degree or equivalent experience 3+ years relevant experience required (retail, customer service, and/or financial services industries) Business development skills, including ability to conceptualize and implement strategies 1+ years leadership and coaching experience required Customer Accountabilities
Manages the service and advice team promoting a positive customer and colleague experience Leads, coaches and develops a team of service and advice colleagues on services, product and sales informational conversations and/or advice-giving service strategies and tactics to improve the overall customer experience Shareholder Accountabilities
Creates store-specific strategies to grow the business Uses reporting to identify opportunities to acquire and deepen customer relationships to drive deposits, investment and loan growth Employee/Team Accountabilities
Leads, coaches and develops store teammates to create a consistent legendary customer experience Coaches teammates to provide the best advice to potential and existing TD Bank customers OCC Language
This position falls within the definition of Loan Originator as defined under Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36, and the definition of Mortgage Loan Originator as defined under the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. 5102 et seq.
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