Salesforce
Overview
Join to apply for the
Success Architect (Portuguese Speaking)
role at
Salesforce Job Category:
Customer Success Data Cloud supports seamless integration with Salesforce Marketing, Sales, and Service Clouds, enabling
Customer 360
use cases. This ensures that businesses can unify customer data across all touchpoints, enhancing AI-driven marketing automation, personalized engagement, and predictive customer insights. By powering hyper-personalized experiences and real-time decision-making, Data Cloud helps organizations maximize customer lifetime value and drive business growth. Additionally, Data Cloud is the foundation of
Agentforce , enabling real-time, intelligent decision-making by centralizing and harmonizing enterprise data. As an
Agentforce + Data Cloud
Success Architect, you will play a crucial role in driving successful outcomes for our strategic customers by leveraging your technical expertise in data and analytics. Responsibilities
Be a trusted Agentforce + Data Cloud subject-matter expert for the broader Success Architect organization, including how Data Cloud relates to the success of AI. Engage with Signature and Strategic customers to evaluate and recommend optimization strategies for technical architecture, dev/ops, performance, and solution design specific to Agentforce + Data Cloud. Identify and evaluate capability gaps for standard product capability or identify creative Architect solutions through customization. Facilitate and influence Executive stakeholders while aligning technology strategy to business value and ROI Run playbooks aligned with our Success Architect engagement catalog, tailored to the unique needs and opportunities of Agentforce + Data Cloud customers. Build strong relationships with both internal and external business partners, contributing to broader goals and growth. Drive thought leadership through mentoring and knowledge sharing Impact Of The Role
As an Agentforce + Data Cloud Success Architect, you will influence the technical architecture, performance optimization, and solution design strategies for our strategic customers, ensuring their success in leveraging Agentforce + Data Cloud's data capabilities. Your work will contribute to customer satisfaction, growth, and Salesforce’s reputation as a leader in the industry. Collaboration And Teamwork
Collaborate with customers, colleagues, and partners to evaluate technical architecture, optimize performance, and design effective solutions. Foster strong relationships and work collaboratively to contribute to team success. Basic Requirements
Minimum 2 development/project implementation lifecycles of Salesforce Data Cloud/CDP + AI Minimum 8 years proven experience in enterprise consulting, including implementing enterprise software solutions in the Analytics/CDP spaces Ability to analyze, design, and optimize business processes focusing on data & integration architecture, with a focus on guiding customers through migration to and optimization of Agentforce + Data Cloud Deep understanding of data modeling, integration architectures, and data governance best practices Excellent communication skills and ability to work collaboratively with cross-functional teams from Developer to Executive Ability to facilitate discussions and translate technical concepts & solutions into tangible business value and ROI for customers Ability to stay up-to-date with emerging data-related and AI technologies Proactive and self-starting attitude with the ability to manage tasks independently while collaborating remotely with customers and colleagues Values the importance of Data Ethics and Privacy by ensuring that customer solutions adhere to relevant regulations and best practices in data security and privacy Preferred Requirements
Portuguese-speaking highly preferred Experience in a consulting/implementation partner for Data Cloud/CDP Experience with large data technologies (e.g., Snowflake, Databricks, AWS, Google Cloud Storage/BigQuery, Azure) Experience with Customer Data platforms such as Segment, Tealium, Adobe Experience Platform, Amperity, Treasure Data, Twilio Segment, etc. Experience implementing Salesforce Clouds, multi-cloud scenarios (Sales, Service, Industries, Marketing or Commerce) Familiar with Salesforce Architecture Domains: Integration, Access and Identity Management, Data Architecture, Sharing and Visibility, Declarative and APEX Development Experience in programming languages such as Python, Java, .Net, SQL Accommodations
If you require assistance due to a disability applying for open positions please submit a request via the Accommodations Request Form. Posting Statement
Salesforce is an equal opportunity employer. We believe in equality for all and are committed to an inclusive workplace free from discrimination. All employees and applicants are evaluated on merit, qualifications, and abilities, regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or other protected classifications. In the United States, compensation will be determined by location, job level, knowledge, skills, and experience. Some roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a range of benefits including time off, medical, dental, vision, mental health support, parental leave, life and disability insurance, 401(k), and employee stock purchase program. More details at: https://www.salesforcebenefits.com. Seniority level
Not Applicable Employment type
Full-time Job function
Design, Art/Creative, and IT Industries: Software Development, IT Services and IT Consulting, Technology, Information and Internet We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Join to apply for the
Success Architect (Portuguese Speaking)
role at
Salesforce Job Category:
Customer Success Data Cloud supports seamless integration with Salesforce Marketing, Sales, and Service Clouds, enabling
Customer 360
use cases. This ensures that businesses can unify customer data across all touchpoints, enhancing AI-driven marketing automation, personalized engagement, and predictive customer insights. By powering hyper-personalized experiences and real-time decision-making, Data Cloud helps organizations maximize customer lifetime value and drive business growth. Additionally, Data Cloud is the foundation of
Agentforce , enabling real-time, intelligent decision-making by centralizing and harmonizing enterprise data. As an
Agentforce + Data Cloud
Success Architect, you will play a crucial role in driving successful outcomes for our strategic customers by leveraging your technical expertise in data and analytics. Responsibilities
Be a trusted Agentforce + Data Cloud subject-matter expert for the broader Success Architect organization, including how Data Cloud relates to the success of AI. Engage with Signature and Strategic customers to evaluate and recommend optimization strategies for technical architecture, dev/ops, performance, and solution design specific to Agentforce + Data Cloud. Identify and evaluate capability gaps for standard product capability or identify creative Architect solutions through customization. Facilitate and influence Executive stakeholders while aligning technology strategy to business value and ROI Run playbooks aligned with our Success Architect engagement catalog, tailored to the unique needs and opportunities of Agentforce + Data Cloud customers. Build strong relationships with both internal and external business partners, contributing to broader goals and growth. Drive thought leadership through mentoring and knowledge sharing Impact Of The Role
As an Agentforce + Data Cloud Success Architect, you will influence the technical architecture, performance optimization, and solution design strategies for our strategic customers, ensuring their success in leveraging Agentforce + Data Cloud's data capabilities. Your work will contribute to customer satisfaction, growth, and Salesforce’s reputation as a leader in the industry. Collaboration And Teamwork
Collaborate with customers, colleagues, and partners to evaluate technical architecture, optimize performance, and design effective solutions. Foster strong relationships and work collaboratively to contribute to team success. Basic Requirements
Minimum 2 development/project implementation lifecycles of Salesforce Data Cloud/CDP + AI Minimum 8 years proven experience in enterprise consulting, including implementing enterprise software solutions in the Analytics/CDP spaces Ability to analyze, design, and optimize business processes focusing on data & integration architecture, with a focus on guiding customers through migration to and optimization of Agentforce + Data Cloud Deep understanding of data modeling, integration architectures, and data governance best practices Excellent communication skills and ability to work collaboratively with cross-functional teams from Developer to Executive Ability to facilitate discussions and translate technical concepts & solutions into tangible business value and ROI for customers Ability to stay up-to-date with emerging data-related and AI technologies Proactive and self-starting attitude with the ability to manage tasks independently while collaborating remotely with customers and colleagues Values the importance of Data Ethics and Privacy by ensuring that customer solutions adhere to relevant regulations and best practices in data security and privacy Preferred Requirements
Portuguese-speaking highly preferred Experience in a consulting/implementation partner for Data Cloud/CDP Experience with large data technologies (e.g., Snowflake, Databricks, AWS, Google Cloud Storage/BigQuery, Azure) Experience with Customer Data platforms such as Segment, Tealium, Adobe Experience Platform, Amperity, Treasure Data, Twilio Segment, etc. Experience implementing Salesforce Clouds, multi-cloud scenarios (Sales, Service, Industries, Marketing or Commerce) Familiar with Salesforce Architecture Domains: Integration, Access and Identity Management, Data Architecture, Sharing and Visibility, Declarative and APEX Development Experience in programming languages such as Python, Java, .Net, SQL Accommodations
If you require assistance due to a disability applying for open positions please submit a request via the Accommodations Request Form. Posting Statement
Salesforce is an equal opportunity employer. We believe in equality for all and are committed to an inclusive workplace free from discrimination. All employees and applicants are evaluated on merit, qualifications, and abilities, regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or other protected classifications. In the United States, compensation will be determined by location, job level, knowledge, skills, and experience. Some roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a range of benefits including time off, medical, dental, vision, mental health support, parental leave, life and disability insurance, 401(k), and employee stock purchase program. More details at: https://www.salesforcebenefits.com. Seniority level
Not Applicable Employment type
Full-time Job function
Design, Art/Creative, and IT Industries: Software Development, IT Services and IT Consulting, Technology, Information and Internet We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr