Salesforce
Overview
Agentforce + Data Cloud Success Architect at Salesforce. You will drive successful outcomes for strategic customers by leveraging your technical expertise in data and analytics, with a focus on Data Cloud, AI, and customer data platforms. Salesforce is committed to a diverse and inclusive workplace where all backgrounds are welcomed and valued. Data Cloud supports seamless integration with Salesforce Marketing, Sales, and Service Clouds to enable Customer 360 use cases. It unifies customer data across touchpoints to enhance AI‑driven marketing automation, personalized engagement, and predictive customer insights. Data Cloud also underpins Agentforce, enabling real-time, intelligent decision‑making by harmonizing enterprise data for context‑aware AI automation and predictive insights. As an Agentforce + Data Cloud Success Architect, you will influence technical architecture, performance optimization, and solution design for strategic customers, ensuring success in leveraging Agentforce + Data Cloud.
Responsibilities
Be a trusted Agentforce + Data Cloud subject‑matter expert for the broader Success Architect organization, including how Data Cloud relates to the success of AI. Engage with Signature and Strategic customers to evaluate and recommend optimization strategies for technical architecture, dev/ops, performance, and solution design specific to Agentforce + Data Cloud. Identify and evaluate capability gaps for standard product capabilities or identify creative Architect solutions through customization. Facilitate and influence Executive stakeholders while aligning technology strategy to business value and ROI. Run playbooks aligned with our Success Architect engagement catalog, tailored to the needs of Agentforce + Data Cloud customers. Build strong relationships with internal and external business partners, contributing to broader goals and growth. Drive thought leadership through mentoring and knowledge sharing. Impact Of The Role
As an Agentforce + Data Cloud Success Architect, you will significantly impact customer success and the growth of Salesforce by guiding technical architecture, performance optimization, and solution design strategies for strategic customers. Collaboration And Teamwork
Collaboration is core to success. You will work closely with customers, colleagues, and partners to evaluate technical architecture, optimize performance, and design effective solutions, fostering strong relationships and driving collective success. Basic Requirements
Minimum 2 development/project implementation lifecycles of Salesforce Data Cloud/CDP + AI Minimum 8 years proven experience in enterprise consulting, including implementing enterprise software solutions in Analytics/CDP spaces Ability to analyze, design, and optimize business processes focusing on data & integration architecture, with focus on migration to and optimization of Agentforce + Data Cloud Deep understanding of data modeling, integration architectures, and data governance best practices Excellent communication skills and ability to collaborate with cross‑functional teams from Developer to Executive Ability to translate technical concepts into tangible business value and ROI for customers Ability to stay up‑to‑date with emerging data‑related and AI technologies Proactive and self‑starting attitude with the ability to manage tasks independently while collaborating remotely Value data ethics and privacy, ensuring customer solutions adhere to regulations and best practices Preferred Requirements
Portuguese‑speaking highly preferred Experience in a consulting/implementation partner for Data Cloud/CDP Experience with large data technologies (e.g., Snowflake, Databricks, AWS, Google Cloud Storage/BigQuery, Azure) Experience with Customer Data Platforms (e.g., Segment, Tealium, Adobe Experience Platform, Amperity, Treasure Data, Twilio Segment, Real time) Experience implementing Salesforce Clouds and multi‑cloud scenarios (Sales, Service, Industries, Marketing, or Commerce) Familiar with at least one Salesforce Architecture Domain (Integration, Access & Identity Management, Data Architecture, Sharing & Visibility, Declarative & APEX Development) Experience in programming languages such as Python, Java, .NET, SQL Accommodations
If you require assistance due to a disability applying for open positions, please submit a request via the Accommodations Request Form. Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. Recruitment, hiring, promotion, compensation, benefits, training, and other processes are based on merit. Details about company benefits and compensation ranges vary by location.
#J-18808-Ljbffr
Agentforce + Data Cloud Success Architect at Salesforce. You will drive successful outcomes for strategic customers by leveraging your technical expertise in data and analytics, with a focus on Data Cloud, AI, and customer data platforms. Salesforce is committed to a diverse and inclusive workplace where all backgrounds are welcomed and valued. Data Cloud supports seamless integration with Salesforce Marketing, Sales, and Service Clouds to enable Customer 360 use cases. It unifies customer data across touchpoints to enhance AI‑driven marketing automation, personalized engagement, and predictive customer insights. Data Cloud also underpins Agentforce, enabling real-time, intelligent decision‑making by harmonizing enterprise data for context‑aware AI automation and predictive insights. As an Agentforce + Data Cloud Success Architect, you will influence technical architecture, performance optimization, and solution design for strategic customers, ensuring success in leveraging Agentforce + Data Cloud.
Responsibilities
Be a trusted Agentforce + Data Cloud subject‑matter expert for the broader Success Architect organization, including how Data Cloud relates to the success of AI. Engage with Signature and Strategic customers to evaluate and recommend optimization strategies for technical architecture, dev/ops, performance, and solution design specific to Agentforce + Data Cloud. Identify and evaluate capability gaps for standard product capabilities or identify creative Architect solutions through customization. Facilitate and influence Executive stakeholders while aligning technology strategy to business value and ROI. Run playbooks aligned with our Success Architect engagement catalog, tailored to the needs of Agentforce + Data Cloud customers. Build strong relationships with internal and external business partners, contributing to broader goals and growth. Drive thought leadership through mentoring and knowledge sharing. Impact Of The Role
As an Agentforce + Data Cloud Success Architect, you will significantly impact customer success and the growth of Salesforce by guiding technical architecture, performance optimization, and solution design strategies for strategic customers. Collaboration And Teamwork
Collaboration is core to success. You will work closely with customers, colleagues, and partners to evaluate technical architecture, optimize performance, and design effective solutions, fostering strong relationships and driving collective success. Basic Requirements
Minimum 2 development/project implementation lifecycles of Salesforce Data Cloud/CDP + AI Minimum 8 years proven experience in enterprise consulting, including implementing enterprise software solutions in Analytics/CDP spaces Ability to analyze, design, and optimize business processes focusing on data & integration architecture, with focus on migration to and optimization of Agentforce + Data Cloud Deep understanding of data modeling, integration architectures, and data governance best practices Excellent communication skills and ability to collaborate with cross‑functional teams from Developer to Executive Ability to translate technical concepts into tangible business value and ROI for customers Ability to stay up‑to‑date with emerging data‑related and AI technologies Proactive and self‑starting attitude with the ability to manage tasks independently while collaborating remotely Value data ethics and privacy, ensuring customer solutions adhere to regulations and best practices Preferred Requirements
Portuguese‑speaking highly preferred Experience in a consulting/implementation partner for Data Cloud/CDP Experience with large data technologies (e.g., Snowflake, Databricks, AWS, Google Cloud Storage/BigQuery, Azure) Experience with Customer Data Platforms (e.g., Segment, Tealium, Adobe Experience Platform, Amperity, Treasure Data, Twilio Segment, Real time) Experience implementing Salesforce Clouds and multi‑cloud scenarios (Sales, Service, Industries, Marketing, or Commerce) Familiar with at least one Salesforce Architecture Domain (Integration, Access & Identity Management, Data Architecture, Sharing & Visibility, Declarative & APEX Development) Experience in programming languages such as Python, Java, .NET, SQL Accommodations
If you require assistance due to a disability applying for open positions, please submit a request via the Accommodations Request Form. Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. Recruitment, hiring, promotion, compensation, benefits, training, and other processes are based on merit. Details about company benefits and compensation ranges vary by location.
#J-18808-Ljbffr