Sand Valley
Overview
The Director of People & Culture plays a vital leadership role as a strategic partner and key member of the resort’s executive team. This position is responsible for shaping and nurturing a workplace culture that embodies world-class hospitality, demonstrating core values — genuineness, stewardship, collaboration, curiosity, and passion to create experiences of a lifetime for guests and team members. Position Summary The Director of People & Culture oversees all facets of human resources, including talent acquisition, employee relations, training and development, performance management, compensation and benefits, and regulatory compliance. The role leads with a people-first mindset to foster an engaged, high-performing team that is empowered and inspired. Champion the resort’s people-first culture, partnering with operational leaders to ensure every team member feels valued, supported, and inspired to deliver exceptional service. Guide the evolution of People & Culture processes and programs to support the unique seasonal rhythms and the year-round homeowner community. Strategic Leadership & Culture
Champion a positive, authentic culture that aligns with Sand Valley’s mission, vision, and Midwestern hospitality spirit. Partner with executive leadership to shape long-term people strategies that support business goals and operational excellence. Inspire a workplace where every team member is supported and empowered to deliver an exceptional guest experience. Talent Acquisition & Development
Oversee recruitment strategies to attract, hire, and retain top talent across resort departments, ensuring staffing excellence for seasonal and year-round operations. Implement engaging onboarding, training, and leadership development programs that support day-to-day connection and long-term loyalty. Foster career pathing, mentoring, and succession planning for high-potential team members. Employee Engagement & Relations
Serve as a trusted advisor to managers and employees in resolving workplace issues and maintaining a high-trust environment. Conduct regular engagement surveys and implement feedback strategies to improve team morale and retention. Promote recognition programs that celebrate team successes and individual achievements. HR Operations & Compliance
Ensure full compliance with all federal, state, and local labor laws and resort policies. Oversee HR systems (HRIS), records management, reporting functions, and scheduled audits. Manage benefits administration, payroll coordination, and compensation strategy in partnership with Finance. Collaboration with Department Leaders
Act as a coach and resource to department leaders across golf operations, hospitality, food & beverage, guest services, and all business operations. Support department leaders in performance management through effective coaching, constructive feedback, and, when necessary, guiding appropriate disciplinary actions. Collaborate with all departments to align people strategies with business goals. Align HR initiatives with seasonal operations and event-based staffing needs typical of a resort setting. Qualifications
Bachelor’s degree in Human Resources, Business Administration, or related field; or HR certification (e.g., SHRM-SCP, SPHR) preferred. Minimum of 7-10 years of progressive HR leadership experience, ideally in hospitality, resort, or luxury service environments. Deep understanding of employment law, talent development, business acumen, and organizational behavior. Demonstrated ability to lead cultural transformation and employee engagement programs. Excellent interpersonal, communication, and conflict-resolution skills. High level of integrity, discretion, and professionalism. Referrals increase your chances of interviewing at Bandon Dunes Golf Resort. Get notified about new Director jobs in Nekoosa, WI.
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The Director of People & Culture plays a vital leadership role as a strategic partner and key member of the resort’s executive team. This position is responsible for shaping and nurturing a workplace culture that embodies world-class hospitality, demonstrating core values — genuineness, stewardship, collaboration, curiosity, and passion to create experiences of a lifetime for guests and team members. Position Summary The Director of People & Culture oversees all facets of human resources, including talent acquisition, employee relations, training and development, performance management, compensation and benefits, and regulatory compliance. The role leads with a people-first mindset to foster an engaged, high-performing team that is empowered and inspired. Champion the resort’s people-first culture, partnering with operational leaders to ensure every team member feels valued, supported, and inspired to deliver exceptional service. Guide the evolution of People & Culture processes and programs to support the unique seasonal rhythms and the year-round homeowner community. Strategic Leadership & Culture
Champion a positive, authentic culture that aligns with Sand Valley’s mission, vision, and Midwestern hospitality spirit. Partner with executive leadership to shape long-term people strategies that support business goals and operational excellence. Inspire a workplace where every team member is supported and empowered to deliver an exceptional guest experience. Talent Acquisition & Development
Oversee recruitment strategies to attract, hire, and retain top talent across resort departments, ensuring staffing excellence for seasonal and year-round operations. Implement engaging onboarding, training, and leadership development programs that support day-to-day connection and long-term loyalty. Foster career pathing, mentoring, and succession planning for high-potential team members. Employee Engagement & Relations
Serve as a trusted advisor to managers and employees in resolving workplace issues and maintaining a high-trust environment. Conduct regular engagement surveys and implement feedback strategies to improve team morale and retention. Promote recognition programs that celebrate team successes and individual achievements. HR Operations & Compliance
Ensure full compliance with all federal, state, and local labor laws and resort policies. Oversee HR systems (HRIS), records management, reporting functions, and scheduled audits. Manage benefits administration, payroll coordination, and compensation strategy in partnership with Finance. Collaboration with Department Leaders
Act as a coach and resource to department leaders across golf operations, hospitality, food & beverage, guest services, and all business operations. Support department leaders in performance management through effective coaching, constructive feedback, and, when necessary, guiding appropriate disciplinary actions. Collaborate with all departments to align people strategies with business goals. Align HR initiatives with seasonal operations and event-based staffing needs typical of a resort setting. Qualifications
Bachelor’s degree in Human Resources, Business Administration, or related field; or HR certification (e.g., SHRM-SCP, SPHR) preferred. Minimum of 7-10 years of progressive HR leadership experience, ideally in hospitality, resort, or luxury service environments. Deep understanding of employment law, talent development, business acumen, and organizational behavior. Demonstrated ability to lead cultural transformation and employee engagement programs. Excellent interpersonal, communication, and conflict-resolution skills. High level of integrity, discretion, and professionalism. Referrals increase your chances of interviewing at Bandon Dunes Golf Resort. Get notified about new Director jobs in Nekoosa, WI.
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