Omnissa
Sr. Information Systems Engineer, Mobile Device Management
Omnissa, Atlanta, Georgia, United States, 30383
Overview
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Senior Information Systems Engineer
role at
Omnissa . Omnissa is the first AI-driven digital work platform, built to support flexible, secure, work-from anywhere experiences. We integrate industry-leading solutions—including Unified Endpoint Management, Virtual Apps and Desktops, Digital Employee Experience, and Security & Compliance—into a seamless, autonomous workspace that adapts to how people work. Our platform boosts employee engagement while optimizing IT operations, security, and cost. Responsibilities
Work with a team of global administrators to maintain the corporate instance of Workspace ONE Suite of applications including: Workspace ONE Unified Endpoint Management (UEM) platform Workspace ONE Experience Management Omnissa Freestyle Orchestrator Omnissa Intelligence Workspace ONE Tunnel Work with Dell / Google / Apple Engineering when facing issues that need escalation Test new Dell / Apple systems for Omnissa colleagues and create hardware standards for recommended use Work with other Windows / Macintosh / Linux / iOS / Android administrators to create new workflows, experiences and deliver quality services to our colleagues Create and build application packages for Workspace ONE UEM. Add, remove, and modify applications, profiles, scripts and systematic configurations Use Apple Business Manager to add new volume purchase program (VPP) applications and move around Macs for Device Enrollment Program (DEP) Assist with the day-to-day activities around application onboarding to Workspace ONE, Windows / macOS Device Administration using Unified Endpoint Management Tool, and Application deployment and Administration Provide regular feedback about the product to improve the products sold and used by Omnissa Use Workspace ONE Experience Management to identify experience issues and create automations for pro-active resolution Work on IT Operation escalations and attend the Escalation bridges to provide quick resolutions and work on the projects which improve the user experience. Dive deep to understand all layers of the services technology stack. Document the architecture, deployment, configuring and managing Workspace ONE UEM Qualifications
Showcasing your expertise in end-user computing technologies, such as Workspace ONE UEM and Dell / Mac Management as a service, would be a key success factor in your role Initiating goals of the specialized issues in a brief period and work towards alleviating the recognized issues with a changeless fix Collaborate with various Information Technology teams to improve the quality of the services and innovate the user experience Create and maintain powershell and z shell scripts used for deployment Coaching and supporting cross-functional teams in managing products implemented for Omnissa colleagues Details
Location: Eastern Time Zone Location Type: Hybrid, if located within 90 minutes of Atlanta office, otherwise Remote Travel Expectations: None Education: Bachelor’s degree in computer science preferred, or equivalent combination of education and relevant professional experience. Leadership and Team Structure
The hiring manager for this role is the leader of the Digital Enablement team. The team includes technology professionals based in the United States, Bulgaria, and India, working with coworkers and vendors worldwide to maintain the systems. The team works flexible hours to ensure full coverage of the systems we manage. Compensation and Benefits
The typical base salary and compensation details are provided, and may vary by location, experience, and other factors. Omnissa offers a competitive benefits package including employee ownership, health insurance, 401k with matching contributions, disability insurance, paid-time off, growth opportunities, and more. Omnissa is an Equal Employment Opportunity company and Prohibits Discrimination and Harassment of Any Kind
and is committed to a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to protected characteristics. Omnissa will provide reasonable accommodations consistent with local law. This job requisition is not eligible for employment-based immigration sponsorship by Omnissa. Omnissa is an equal opportunity employer and welcomes applicants of all ages.
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Join to apply for the
Senior Information Systems Engineer
role at
Omnissa . Omnissa is the first AI-driven digital work platform, built to support flexible, secure, work-from anywhere experiences. We integrate industry-leading solutions—including Unified Endpoint Management, Virtual Apps and Desktops, Digital Employee Experience, and Security & Compliance—into a seamless, autonomous workspace that adapts to how people work. Our platform boosts employee engagement while optimizing IT operations, security, and cost. Responsibilities
Work with a team of global administrators to maintain the corporate instance of Workspace ONE Suite of applications including: Workspace ONE Unified Endpoint Management (UEM) platform Workspace ONE Experience Management Omnissa Freestyle Orchestrator Omnissa Intelligence Workspace ONE Tunnel Work with Dell / Google / Apple Engineering when facing issues that need escalation Test new Dell / Apple systems for Omnissa colleagues and create hardware standards for recommended use Work with other Windows / Macintosh / Linux / iOS / Android administrators to create new workflows, experiences and deliver quality services to our colleagues Create and build application packages for Workspace ONE UEM. Add, remove, and modify applications, profiles, scripts and systematic configurations Use Apple Business Manager to add new volume purchase program (VPP) applications and move around Macs for Device Enrollment Program (DEP) Assist with the day-to-day activities around application onboarding to Workspace ONE, Windows / macOS Device Administration using Unified Endpoint Management Tool, and Application deployment and Administration Provide regular feedback about the product to improve the products sold and used by Omnissa Use Workspace ONE Experience Management to identify experience issues and create automations for pro-active resolution Work on IT Operation escalations and attend the Escalation bridges to provide quick resolutions and work on the projects which improve the user experience. Dive deep to understand all layers of the services technology stack. Document the architecture, deployment, configuring and managing Workspace ONE UEM Qualifications
Showcasing your expertise in end-user computing technologies, such as Workspace ONE UEM and Dell / Mac Management as a service, would be a key success factor in your role Initiating goals of the specialized issues in a brief period and work towards alleviating the recognized issues with a changeless fix Collaborate with various Information Technology teams to improve the quality of the services and innovate the user experience Create and maintain powershell and z shell scripts used for deployment Coaching and supporting cross-functional teams in managing products implemented for Omnissa colleagues Details
Location: Eastern Time Zone Location Type: Hybrid, if located within 90 minutes of Atlanta office, otherwise Remote Travel Expectations: None Education: Bachelor’s degree in computer science preferred, or equivalent combination of education and relevant professional experience. Leadership and Team Structure
The hiring manager for this role is the leader of the Digital Enablement team. The team includes technology professionals based in the United States, Bulgaria, and India, working with coworkers and vendors worldwide to maintain the systems. The team works flexible hours to ensure full coverage of the systems we manage. Compensation and Benefits
The typical base salary and compensation details are provided, and may vary by location, experience, and other factors. Omnissa offers a competitive benefits package including employee ownership, health insurance, 401k with matching contributions, disability insurance, paid-time off, growth opportunities, and more. Omnissa is an Equal Employment Opportunity company and Prohibits Discrimination and Harassment of Any Kind
and is committed to a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to protected characteristics. Omnissa will provide reasonable accommodations consistent with local law. This job requisition is not eligible for employment-based immigration sponsorship by Omnissa. Omnissa is an equal opportunity employer and welcomes applicants of all ages.
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