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SUNY Downstate Health Sciences University

Patient Navigator, Hematology & Oncology

SUNY Downstate Health Sciences University, New York, New York, us, 10261

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Patient Navigator, Hematology & Oncology

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Patient Navigator, Hematology & Oncology

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SUNY Downstate Health Sciences University SUNY Downstate Health Sciences University is one of the nation's leading metropolitan medical centers. As the only academic medical center in Brooklyn, we serve a large population that is among the most diverse in the world. Job Summary The Department of Medicine, Hematology and Oncology at SUNY Downstate Health Sciences University is seeking a full-time Patient Navigator / TH Staff Assistant 2. The successful candidate will:

Participate in quality care meetings. Provide patient outreach and appointment making for preventative and chronic care services, pre-visit reminders, and follow-up with no-show appointments via phone, letter, and/or secure messages via patient portal; this includes collaboration with the Managed Care Office and use of patient registries, online managed care portals or other data tools. Provide tracking and follow-up on labs, imaging and specialty referrals. Assist clinicians with pre-visit planning, including checking patient information on the Regional Health Information Exchange, patient portal or other electronic systems. Attend pre-session huddles. Provide and/or exchange patient information with other care providers, as appropriate and/or required. Connect patient to the needed clinical and non-clinical resources, such as social work, insurance assistance, medication, and transportation, as needed. Required Qualifications

High School Diploma. 3+ years of experience working with patients in a fast-paced clinical environment. Preferred Qualifications

Associate's Degree preferred. Work Schedule Monday to Friday; 9:00am to 5:00pm Salary Grade/Rank SL-1 Salary Range Commensurate with experience and qualifications Equal Employment Opportunity Statement SUNY Downstate Health Sciences University is an affirmative action, equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, and all other protected classes under federal or state laws.

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