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Mastercard

Vice President, Account Management

Mastercard, Des Moines, Iowa, United States

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Overview

Vice President, Account Management at Mastercard. Our Global Citi Account Team (CAT) is seeking to build a diverse, strategic, and consultative workforce of world-class relationship managers, problem-solvers and technologists. We are pursuing highly motivated individuals who display strong achievement orientation, intellectual curiosity, openness, resilience, diligence, and the ability to effectively marshal resources. We align our team to compete and differentiate on the basis of customer intimacy, product and solution strength, and partnership orientation. As part of the Citi Account Team (CAT), our role is to be bold and innovative partners to win with our largest issuer by leveraging the best of our combined assets. We operate as one team as we develop and execute joint strategies driving innovative payment solutions to Citi/Mastercard that deliver a superior experience and meaningful value to our organizations. The successful candidate for this position will have responsibility for Citi’s Global Fraud and Risk business development for expanding our new payment flows partnership with Citi’s TTS business. Responsibilities

Set sales strategies as it relates to customer accounts that are aligned with geography strategy and achieving Cyber and Intelligence services sales goals. Find avenues to expand our new payment flows relationship within the treasury services organization. Lead and manage existing customer relationships, and identify opportunities and customer needs. Partner with customers to deliver customized solutions and comprehensive consulting support. Responsible for pipeline management at the account level. Set objectives and play a lead role in achieving Cyber and Intelligence sales and net revenue targets regionally. Provide direction for overall strategies, messaging and proposals for Citi fraud and Risk across all Lines Of Business. Lead and manage key customer relationships at the senior level. Review reports on customer’s existing business to determine opportunities for additional revenue. Oversee implementation of sales plans including business development, marketing and product management. Provide consultative analysis, industry insights, and thought leadership to Citi. Represent the voice of the market and customers to internal stakeholders. Lead and manage all aspects of cross-functional customer initiatives. Negotiate the customer agreement process ensuring global resource linkages. Experiences

Cross functional leadership Relationship management Delivering complex new innovative solutions into a new market Broad or extensive experience with sales strategy development and execution in complex/global accounts Extensive track record in achieving success/profitability for key customer accounts Experience guiding and coaching teams of account managers to serve complex customer accounts Demonstrated success in incorporating new solutions into existing customer accounts Experience in negotiating challenging situations and closing complex deals Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks come with inherent risk. Every person working for or on behalf of Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach; and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. Compensation and Benefits

In line with Mastercard’s total compensation philosophy, the base salary will be offered with variable incentives where applicable. The base salary offered may vary by location, knowledge, skills, and experience. Mastercard benefits for full-time employees generally include: health insurance, flexible spending accounts, paid leaves, vacation, holidays, retirement plans, tuition reimbursement, and more. Pay Ranges

O’Fallon, Missouri: $181,000 - $290,000 USD New York City, New York: $217,000 - $348,000 USD Purchase, New York: $208,000 - $334,000 USD Senioriry level

Director Employment type

Full-time Job function

Business Development and Sales Industries: Financial Services, IT Services and IT Consulting, and Technology, Information and Internet

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