iVueit®
Overview
Director of Commercial
at
iVueit
– We are seeking a dynamic and experienced Commercial Leader to drive structured, repeatable revenue growth—spanning acquisition through expansion—across all customer stages; and establish robust commercial operations for our tech-enabled B2B services company. This leader will own revenue generation, while partnering with Account Management to ensure expansion success. The ideal candidate will be a builder and a leader, with a proven track record in using process rigor for scaling commercial functions within a similar-sized organization, and a keen understanding of leveraging technology, including AI, for strategic advantage. The role demands process rigor, tool adoption, and discipline in discovery and qualification to sell the full iVueit solution; not just chasing a quota, but ensuring customers achieve their full jobs-to-be-done outcomes. Location: Columbus, OH (remote options may apply)
Responsibilities
Lead, mentor, manage and coach a small but growing team of Account Executives (AEs) and Sales Development Representatives (SDRs), fostering a high-performance, accountable sales culture. Develop and implement a comprehensive sales/expansion strategy that expands beyond traditional methods, incorporating outbound prospecting, targeted outreach, and other high-ROI demand generation channels. Partner with Account Management to co-own expansion goals, applying structured account planning and stage-gated progression criteria. Establish clear sales processes, methodologies, and a consistent weekly rhythm for sales activities, ensuring accountability and measurable outcomes. Champion a deep understanding of customer needs, pain points, and the jobs-to-be-done, moving beyond transactional sales to a consultative, solution-oriented approach—linking pain points to operational outcomes, measurable success metrics, and sustained adoption. Collaborate with Customer Success and Product Marketing to ensure a seamless customer journey and articulate the full value proposition of our solutions, including how customers can best utilize data from Vues surveys and related product. Drive adoption of consultative discovery frameworks to deeply understand customer workflows, decision criteria, and success measures. Develop strategies to enhance customer engagement, retention, and identify opportunities for upselling and cross-selling. Implement robust commercial operations with relevant KPIs to drive strategic decision-making across sales and customer engagement. Develop and enforce a consistent weekly rhythm for all commercial activities, including sales forecasting, pipeline reviews, and performance tracking. Design and monitor a pipeline management system that covers SMB, Mid-Market, Enterprise, Pilots, Activation, and Expansion - ensuring deals progress only when fully qualified and ready. Ensure CRM hygiene and accurate capture of discovery data, use cases, stakeholder maps, and quantified value drivers. Bring professionalism and structure to the commercial function with clear communication, defined roles, and accountability. Develop and execute a modern strategy for the commercial function, maximizing current tools like HubSpot and identifying new technologies to enhance sales efficiency, forecast accuracy, customer insights, and overall performance. Stay informed on emerging technologies and best practices in sales and customer engagement in the B2B services space. Partner with Marketing to ensure campaigns and collateral target ICP-aligned prospects and expansion whitespace. Coordinate with Account Management for productive account research, seamless handoffs, and success of expansion deals. Work with Product to align roadmap and messaging to customer JTBDs and vertical-specific needs. Qualifications
Proven experience (7+ years) in a commercial leadership role within a B2B services company of similar size. Experience in marketplaces, two-sided platforms, or facilities/property management is a plus. Proven ability to scale sales functions, implement stage-based rigor, and enforce process discipline, including KPIs and accountability frameworks. Strong consultative selling skills with evidence of delivering full-solution outcomes across complex buying groups. A customer-centric mindset with a track record of understanding and addressing complex customer needs. Experience leveraging technology, including AI, to drive commercial outcomes. High data literacy and comfort with sales technology stacks. Excellent leadership, communication, change management, and interpersonal skills. Notes: Referrals may increase chances of interviewing at iVueit. This posting includes related role suggestions and market insights for context.
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Director of Commercial
at
iVueit
– We are seeking a dynamic and experienced Commercial Leader to drive structured, repeatable revenue growth—spanning acquisition through expansion—across all customer stages; and establish robust commercial operations for our tech-enabled B2B services company. This leader will own revenue generation, while partnering with Account Management to ensure expansion success. The ideal candidate will be a builder and a leader, with a proven track record in using process rigor for scaling commercial functions within a similar-sized organization, and a keen understanding of leveraging technology, including AI, for strategic advantage. The role demands process rigor, tool adoption, and discipline in discovery and qualification to sell the full iVueit solution; not just chasing a quota, but ensuring customers achieve their full jobs-to-be-done outcomes. Location: Columbus, OH (remote options may apply)
Responsibilities
Lead, mentor, manage and coach a small but growing team of Account Executives (AEs) and Sales Development Representatives (SDRs), fostering a high-performance, accountable sales culture. Develop and implement a comprehensive sales/expansion strategy that expands beyond traditional methods, incorporating outbound prospecting, targeted outreach, and other high-ROI demand generation channels. Partner with Account Management to co-own expansion goals, applying structured account planning and stage-gated progression criteria. Establish clear sales processes, methodologies, and a consistent weekly rhythm for sales activities, ensuring accountability and measurable outcomes. Champion a deep understanding of customer needs, pain points, and the jobs-to-be-done, moving beyond transactional sales to a consultative, solution-oriented approach—linking pain points to operational outcomes, measurable success metrics, and sustained adoption. Collaborate with Customer Success and Product Marketing to ensure a seamless customer journey and articulate the full value proposition of our solutions, including how customers can best utilize data from Vues surveys and related product. Drive adoption of consultative discovery frameworks to deeply understand customer workflows, decision criteria, and success measures. Develop strategies to enhance customer engagement, retention, and identify opportunities for upselling and cross-selling. Implement robust commercial operations with relevant KPIs to drive strategic decision-making across sales and customer engagement. Develop and enforce a consistent weekly rhythm for all commercial activities, including sales forecasting, pipeline reviews, and performance tracking. Design and monitor a pipeline management system that covers SMB, Mid-Market, Enterprise, Pilots, Activation, and Expansion - ensuring deals progress only when fully qualified and ready. Ensure CRM hygiene and accurate capture of discovery data, use cases, stakeholder maps, and quantified value drivers. Bring professionalism and structure to the commercial function with clear communication, defined roles, and accountability. Develop and execute a modern strategy for the commercial function, maximizing current tools like HubSpot and identifying new technologies to enhance sales efficiency, forecast accuracy, customer insights, and overall performance. Stay informed on emerging technologies and best practices in sales and customer engagement in the B2B services space. Partner with Marketing to ensure campaigns and collateral target ICP-aligned prospects and expansion whitespace. Coordinate with Account Management for productive account research, seamless handoffs, and success of expansion deals. Work with Product to align roadmap and messaging to customer JTBDs and vertical-specific needs. Qualifications
Proven experience (7+ years) in a commercial leadership role within a B2B services company of similar size. Experience in marketplaces, two-sided platforms, or facilities/property management is a plus. Proven ability to scale sales functions, implement stage-based rigor, and enforce process discipline, including KPIs and accountability frameworks. Strong consultative selling skills with evidence of delivering full-solution outcomes across complex buying groups. A customer-centric mindset with a track record of understanding and addressing complex customer needs. Experience leveraging technology, including AI, to drive commercial outcomes. High data literacy and comfort with sales technology stacks. Excellent leadership, communication, change management, and interpersonal skills. Notes: Referrals may increase chances of interviewing at iVueit. This posting includes related role suggestions and market insights for context.
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