State of Maine
If you are a current State of Maine employee, you must complete your application through the internal application process (Find Jobs Report). Please apply using your PRISM account. If you are on Seasonal Leave and do not have access to PRISM, contact your local Human Resources representative for application information.
Department of Health and Human Services (DHHS)
Opening Date: October 1, 2025
Closing Date: October 15, 2025
Job Class Code: 5075
Grade: 18 (Professional & Technical Services)
Salary: $19.02 - $26.48 per hour
Position Numbers: 02000-3802, 02000-3778, 02000-3795
Location: Wilton
This opening is a hybrid position with a partial in office requirement.
Core Responsibilities:
As an Eligibility Specialist I, you'll play a vital role in connecting Maine residents to the health coverage they need through MaineCare-the state's largest health insurance program serving lower-income adults, children, older adults, and people with disabilities. In this position, you'll help people navigate important life situations while ensuring accuracy in determining eligibility. The work is fast-paced, collaborative, and mission-driven with a strong focus on customer service, problem solving, and teamwork.
What you'll do: Evaluate information and apply program standards to accurately determine MaineCare eligibility and benefits. Use multiple technology systems to enter, review, and verify eligibility-related data and documentation. Clearly explain MaineCare rules, requirements, and decisions to applicants and members-both in writing and over the phone. Review and process information received electronically or by mail to ensure completeness and compliance. Connect individuals with additional programs and services that may support their health and well-being. Strong communication and interpersonal skills are essential as you'll work with people from diverse backgrounds, with varying needs, and help them navigate complex systems during moments that matter.
Minimum Qualifications:
To qualify for this position, you must have a two (2) year combination of training, education, and/or experience in a health or human services setting which demonstrates competency in applying policies and rules to make decisions, maintaining and verifying digital records, and/or responding to client requests.
Agency information:
The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.
The Office for Family Independence (OFI) connects Maine people and families to services and programs that foster health, safety, resilience, and opportunity including MaineCare (Medicaid), the Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF), and other education and career programs.
Application Information:
For additional information about this position please contact Marcus Hatch at Marcus.Hatch@maine.gov or (207) 890-6810.
To apply, please upload a resume, cover letter, and transcript (transcript needed only if education is used to meet the minimum qualifications).
Please submit all documents or files in a PDF or Word format.
To request a paper application, please contact Mandy.Hernandez@Maine.gov
Benefits of working for the State of Maine:
No matter where you work across Maine state government, you find employees who embody our state motto-"Dirigo" or "I lead"-as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:
Work-Life Fit
- Rest is essential. Take time for yourself using
13 paid holidays, 12 days of sick leave , and
3+ weeks of vacation leave
annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave. Health Insurance Coverage
- The State of Maine pays
85%-100%
of employee-only premiums ($12,845.82 - $15,112.76 annual value), depending on salary. Use this chart to find the premium costsfor you and your family, including the percentage of dependent coverage paid by the State. Health Insurance Premium Credit
- Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements. Dental Insurance
- The State of Maine pays 100% of employee-only dental premiums ($395.72 annual value). Retirement Plan
- The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS). Parental leave
is one of the most important benefits for any working parent. All employees who are welcoming a child-including fathers and adoptive parents-receive
six weeks of fully paid parental leave . Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about
additional wellness benefits
for State employees from the Office of Employee Health and Wellness.
Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.
There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.
As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.
If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.
If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.
Department of Health and Human Services (DHHS)
Opening Date: October 1, 2025
Closing Date: October 15, 2025
Job Class Code: 5075
Grade: 18 (Professional & Technical Services)
Salary: $19.02 - $26.48 per hour
Position Numbers: 02000-3802, 02000-3778, 02000-3795
Location: Wilton
This opening is a hybrid position with a partial in office requirement.
Core Responsibilities:
As an Eligibility Specialist I, you'll play a vital role in connecting Maine residents to the health coverage they need through MaineCare-the state's largest health insurance program serving lower-income adults, children, older adults, and people with disabilities. In this position, you'll help people navigate important life situations while ensuring accuracy in determining eligibility. The work is fast-paced, collaborative, and mission-driven with a strong focus on customer service, problem solving, and teamwork.
What you'll do: Evaluate information and apply program standards to accurately determine MaineCare eligibility and benefits. Use multiple technology systems to enter, review, and verify eligibility-related data and documentation. Clearly explain MaineCare rules, requirements, and decisions to applicants and members-both in writing and over the phone. Review and process information received electronically or by mail to ensure completeness and compliance. Connect individuals with additional programs and services that may support their health and well-being. Strong communication and interpersonal skills are essential as you'll work with people from diverse backgrounds, with varying needs, and help them navigate complex systems during moments that matter.
Minimum Qualifications:
To qualify for this position, you must have a two (2) year combination of training, education, and/or experience in a health or human services setting which demonstrates competency in applying policies and rules to make decisions, maintaining and verifying digital records, and/or responding to client requests.
Agency information:
The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.
The Office for Family Independence (OFI) connects Maine people and families to services and programs that foster health, safety, resilience, and opportunity including MaineCare (Medicaid), the Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF), and other education and career programs.
Application Information:
For additional information about this position please contact Marcus Hatch at Marcus.Hatch@maine.gov or (207) 890-6810.
To apply, please upload a resume, cover letter, and transcript (transcript needed only if education is used to meet the minimum qualifications).
Please submit all documents or files in a PDF or Word format.
To request a paper application, please contact Mandy.Hernandez@Maine.gov
Benefits of working for the State of Maine:
No matter where you work across Maine state government, you find employees who embody our state motto-"Dirigo" or "I lead"-as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:
Work-Life Fit
- Rest is essential. Take time for yourself using
13 paid holidays, 12 days of sick leave , and
3+ weeks of vacation leave
annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave. Health Insurance Coverage
- The State of Maine pays
85%-100%
of employee-only premiums ($12,845.82 - $15,112.76 annual value), depending on salary. Use this chart to find the premium costsfor you and your family, including the percentage of dependent coverage paid by the State. Health Insurance Premium Credit
- Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements. Dental Insurance
- The State of Maine pays 100% of employee-only dental premiums ($395.72 annual value). Retirement Plan
- The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS). Parental leave
is one of the most important benefits for any working parent. All employees who are welcoming a child-including fathers and adoptive parents-receive
six weeks of fully paid parental leave . Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about
additional wellness benefits
for State employees from the Office of Employee Health and Wellness.
Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.
There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.
As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.
If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.
If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.