Luster National
Overview
We’re seeking Quality Managers at various levels to support large, heavy-civil infrastructure programs including highways, roads, bridges, transit (including rail and bus), and airport projects delivered through traditional and alternative methods. These positions will oversee program or project level quality practices including quality management, quality assurance, quality control, and other activities to ensure adequacy, implementation, and effectiveness. This posting is for future roles and not for a specific opportunity that is available right now. We are accepting applications and conducting interviews in advance of upcoming hiring needs. When a candidate is selected, their profile is activated in our talent pool for this specialty area. Location note:
This posting targets San Francisco, CA. Responsibilities
Develop, implement, and/or maintain Quality Management Systems in alignment with ISO 9001:2015 standards and client requirements. Establish and manage project-specific QA/QC plans and inspection test plans for design and delivery disciplines. Oversee quality inspections, audits, and nonconformance reporting; ensure timely closure of nonconformances and implementation of corrective/preventive actions. Coordinate with design teams, contractors, and consultants to resolve quality issues and ensure consistency throughout design, procurement, construction, and commissioning phases. Conduct root cause analyses and lead continuous improvement initiatives using Lean Six Sigma or similar methodologies. Provide quality training and mentorship to project teams, subcontractors, and field personnel. Lead quality meetings, compile reports, and deliver project quality performance metrics to internal and external stakeholders. Attributes
Excellent written and verbal communication and interpersonal skills. Excellent multitasking, organizational, and time management skills. Collaborative mindset that fosters teamwork, trust, and positive relationships. Detail-oriented, observant, logical, tenacious, and investigative. Natural curiosity, problem-solving abilities, and a passion for continuous improvement both personally and in work. Ability to analyze complex data and/or situations and resolve them using sound professional judgment. Confidence in speaking up to address issues and resolve problems. Minimum Qualifications
Bachelor's degree in civil engineering, quality, construction management, or a related field, or an equivalent combination of education and experience. 10+ years of professional experience in quality management for large (>$500M), complex, heavy-civil infrastructure projects. Experience leading quality assurance audits. Expertise with ISO 9001:2015 and industry standard QA/QC practices. Experience with construction drawings and codes (e.g., IBC, ASTM, ACI, ASME). Proven experience coordinating with a project management team and providing appropriate levels of support, coaching, and influence. Proficiency with Microsoft Office Suite/Office 365 (Outlook, Teams, Word, Excel, PowerPoint). Preferred Qualifications
Bachelor's degree in civil engineering, quality, or construction management. Active ASQ CQE or CQA certification. Active ISO 9001:2015 Lead Auditor certification. Active Six Sigma Black or Green Belt certification. Experience with large (>$500M), complex, heavy-civil infrastructure projects that include highways, roads, bridges, transit (including rail and bus), and/or airport projects. Experience delivering projects through traditional and alternative methods (e.g., DB, CM/GC, P3). Experience in quality roles supporting owners. Experience managing, coaching, guiding, and assisting technical and administrative staff. Experience with Microsoft Power BI, Oracle Cloud Analytics, or other dashboard KPI reporting software. Compensation Details
The base pay range listed for this role is $120,000.00/yr - $160,000.00/yr. The final salary offered will be based on multiple factors including experience, skills, education, certifications/licenses, and geographic location. Benefits
Unlimited flexible time off Paid holidays Paid parental leave Health, dental, and vision insurance Flexible spending accounts (healthcare and dependent or elder care) Long-term disability insurance Short-term disability insurance Life insurance and accidental death and dismemberment policy 401(k) plan with guaranteed employer contribution Formal career planning and development program $2,500 annually toward professional development Wellness program with monthly wellness stipend Company cell phone or cell phone plan reimbursement Free personalized meal planning and nutrition support with a registered dietitian Free personal financial planning services Employee assistance program Employee discounts Employee referral bonus Notice
Luster is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to criminal history, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify and may require I-9 verification. All positions may be subject to a background check and drug test once a conditional offer of employment is made, in accordance with applicable regulations. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills for the position. Other
Seniority level: Mid-Senior level Employment type: Full-time Job function: Information Technology Industries: IT Services and IT Consulting
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We’re seeking Quality Managers at various levels to support large, heavy-civil infrastructure programs including highways, roads, bridges, transit (including rail and bus), and airport projects delivered through traditional and alternative methods. These positions will oversee program or project level quality practices including quality management, quality assurance, quality control, and other activities to ensure adequacy, implementation, and effectiveness. This posting is for future roles and not for a specific opportunity that is available right now. We are accepting applications and conducting interviews in advance of upcoming hiring needs. When a candidate is selected, their profile is activated in our talent pool for this specialty area. Location note:
This posting targets San Francisco, CA. Responsibilities
Develop, implement, and/or maintain Quality Management Systems in alignment with ISO 9001:2015 standards and client requirements. Establish and manage project-specific QA/QC plans and inspection test plans for design and delivery disciplines. Oversee quality inspections, audits, and nonconformance reporting; ensure timely closure of nonconformances and implementation of corrective/preventive actions. Coordinate with design teams, contractors, and consultants to resolve quality issues and ensure consistency throughout design, procurement, construction, and commissioning phases. Conduct root cause analyses and lead continuous improvement initiatives using Lean Six Sigma or similar methodologies. Provide quality training and mentorship to project teams, subcontractors, and field personnel. Lead quality meetings, compile reports, and deliver project quality performance metrics to internal and external stakeholders. Attributes
Excellent written and verbal communication and interpersonal skills. Excellent multitasking, organizational, and time management skills. Collaborative mindset that fosters teamwork, trust, and positive relationships. Detail-oriented, observant, logical, tenacious, and investigative. Natural curiosity, problem-solving abilities, and a passion for continuous improvement both personally and in work. Ability to analyze complex data and/or situations and resolve them using sound professional judgment. Confidence in speaking up to address issues and resolve problems. Minimum Qualifications
Bachelor's degree in civil engineering, quality, construction management, or a related field, or an equivalent combination of education and experience. 10+ years of professional experience in quality management for large (>$500M), complex, heavy-civil infrastructure projects. Experience leading quality assurance audits. Expertise with ISO 9001:2015 and industry standard QA/QC practices. Experience with construction drawings and codes (e.g., IBC, ASTM, ACI, ASME). Proven experience coordinating with a project management team and providing appropriate levels of support, coaching, and influence. Proficiency with Microsoft Office Suite/Office 365 (Outlook, Teams, Word, Excel, PowerPoint). Preferred Qualifications
Bachelor's degree in civil engineering, quality, or construction management. Active ASQ CQE or CQA certification. Active ISO 9001:2015 Lead Auditor certification. Active Six Sigma Black or Green Belt certification. Experience with large (>$500M), complex, heavy-civil infrastructure projects that include highways, roads, bridges, transit (including rail and bus), and/or airport projects. Experience delivering projects through traditional and alternative methods (e.g., DB, CM/GC, P3). Experience in quality roles supporting owners. Experience managing, coaching, guiding, and assisting technical and administrative staff. Experience with Microsoft Power BI, Oracle Cloud Analytics, or other dashboard KPI reporting software. Compensation Details
The base pay range listed for this role is $120,000.00/yr - $160,000.00/yr. The final salary offered will be based on multiple factors including experience, skills, education, certifications/licenses, and geographic location. Benefits
Unlimited flexible time off Paid holidays Paid parental leave Health, dental, and vision insurance Flexible spending accounts (healthcare and dependent or elder care) Long-term disability insurance Short-term disability insurance Life insurance and accidental death and dismemberment policy 401(k) plan with guaranteed employer contribution Formal career planning and development program $2,500 annually toward professional development Wellness program with monthly wellness stipend Company cell phone or cell phone plan reimbursement Free personalized meal planning and nutrition support with a registered dietitian Free personal financial planning services Employee assistance program Employee discounts Employee referral bonus Notice
Luster is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to criminal history, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify and may require I-9 verification. All positions may be subject to a background check and drug test once a conditional offer of employment is made, in accordance with applicable regulations. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills for the position. Other
Seniority level: Mid-Senior level Employment type: Full-time Job function: Information Technology Industries: IT Services and IT Consulting
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