HqO
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Account Manager
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HqO . Get AI-powered advice on this job and more exclusive features. About HqO HqO is connecting real estate to the people with an asset-agnostic, cross-property suite of powerful applications and services that foster best-in-class, dynamic end-user experiences. HqO’s REX (Real Estate Experience) Platform assesses the health and performance of a person’s experience within a physical space while providing the necessary tools for operators to manage and optimize it, all from one central location. HqO has been trusted to power 400 million+ square feet across 700+ properties in 32 countries, and we’re backed by some of the world’s most prominent VC and real estate companies. We’re driven by our core values of LET’S GO (Learning, Excellence, Truth, Service, Goodness, Ownership), which define our culture and push us to do our best work every day. If you want to join a fast-growing, highly collaborative, and supportive team at the forefront of real estate transformation, we’re the company for you. About The Role We’re hiring an Account Manager to join our Boston or NY-based team. This role reports to the Director of Account Management and offers a hybrid work model, with at least three days per week (Tuesday-Thursday) in our Boston or NY office. As an Account Manager, you will drive post-sale value, upsells, and revenue growth, serving as the primary contact for long-term client relationships. Your focus will be on maximizing customer value from our products and services, fostering success, and identifying expansion opportunities within existing accounts. What You'll Do Maintain and grow revenue within existing accounts by identifying and managing new sales opportunities. Leverage data and our corporate messaging to help clients understand and expand their business. Develop and implement expansion strategies post-sale, engaging with senior stakeholders. Conduct consultative meetings with senior executives to demonstrate business value. Collaborate with internal teams (CSM, BDR, SE) to map accounts and identify growth opportunities. Ensure key account needs are met across departments (Product, Marketing, Support). Maintain accurate Salesforce records, track performance metrics, and report on key outcomes like NRR and customer satisfaction. Negotiate renewals and expansions, managing deals through legal processes. What You Bring 4+ years of experience in growing existing business or new business development in high-tech/SaaS environments. 3+ years of relevant sales experience in enterprise software, SaaS, or CRE consulting, with experience selling to or within commercial real estate preferred. A proven top 5% performer with a track record of meeting or exceeding quotas. Expertise in value-based solution selling, pipeline management, and forecast accuracy. Excellent presentation, communication, and interpersonal skills, confident in engaging decision-makers. Ability to work collaboratively, adapt to changing environments, and leverage industry networks. Self-motivated, curious, and capable of working independently with minimal supervision. Passion for technology and growth, with a collaborative team-oriented mindset. How To Apply Submit your resume for consideration. We appreciate your interest and will contact you if your background aligns with our needs. Seniority level
Mid-Senior level Employment type
Full-time Job function
Sales and Business Development Industries
Software Development
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Account Manager
role at
HqO . Get AI-powered advice on this job and more exclusive features. About HqO HqO is connecting real estate to the people with an asset-agnostic, cross-property suite of powerful applications and services that foster best-in-class, dynamic end-user experiences. HqO’s REX (Real Estate Experience) Platform assesses the health and performance of a person’s experience within a physical space while providing the necessary tools for operators to manage and optimize it, all from one central location. HqO has been trusted to power 400 million+ square feet across 700+ properties in 32 countries, and we’re backed by some of the world’s most prominent VC and real estate companies. We’re driven by our core values of LET’S GO (Learning, Excellence, Truth, Service, Goodness, Ownership), which define our culture and push us to do our best work every day. If you want to join a fast-growing, highly collaborative, and supportive team at the forefront of real estate transformation, we’re the company for you. About The Role We’re hiring an Account Manager to join our Boston or NY-based team. This role reports to the Director of Account Management and offers a hybrid work model, with at least three days per week (Tuesday-Thursday) in our Boston or NY office. As an Account Manager, you will drive post-sale value, upsells, and revenue growth, serving as the primary contact for long-term client relationships. Your focus will be on maximizing customer value from our products and services, fostering success, and identifying expansion opportunities within existing accounts. What You'll Do Maintain and grow revenue within existing accounts by identifying and managing new sales opportunities. Leverage data and our corporate messaging to help clients understand and expand their business. Develop and implement expansion strategies post-sale, engaging with senior stakeholders. Conduct consultative meetings with senior executives to demonstrate business value. Collaborate with internal teams (CSM, BDR, SE) to map accounts and identify growth opportunities. Ensure key account needs are met across departments (Product, Marketing, Support). Maintain accurate Salesforce records, track performance metrics, and report on key outcomes like NRR and customer satisfaction. Negotiate renewals and expansions, managing deals through legal processes. What You Bring 4+ years of experience in growing existing business or new business development in high-tech/SaaS environments. 3+ years of relevant sales experience in enterprise software, SaaS, or CRE consulting, with experience selling to or within commercial real estate preferred. A proven top 5% performer with a track record of meeting or exceeding quotas. Expertise in value-based solution selling, pipeline management, and forecast accuracy. Excellent presentation, communication, and interpersonal skills, confident in engaging decision-makers. Ability to work collaboratively, adapt to changing environments, and leverage industry networks. Self-motivated, curious, and capable of working independently with minimal supervision. Passion for technology and growth, with a collaborative team-oriented mindset. How To Apply Submit your resume for consideration. We appreciate your interest and will contact you if your background aligns with our needs. Seniority level
Mid-Senior level Employment type
Full-time Job function
Sales and Business Development Industries
Software Development
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