Arch Telecom
Retail Associate Manager SHOPS AT TANFORAN
Arch Telecom, San Bruno, California, United States, 94066
Join to apply for the
Retail Associate Manager SHOPS AT TANFORAN
role at
Arch Telecom 1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Job Description We’re a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since ‘93, we’ve been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customers demand! Do you think you have what it takes to be an Retail Associate Managers (RAM) work as part of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom’s Core Values. Our RAMs are brand ambassadors, creating energy and excitement around our products and services. They thrive in a fast-paced, fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. They work to build expertise in uncovering customer needs and have a passion to educate, demonstrate, and recommend device and service solutions. This role is a learning role, where you will work with your team to build skills and assist the Retail Store Manager in operational duties. What you'll do in your role: Help customers pick up where they left off in their shopping journey, online, through Customer Care, or in-store Explore individual needs and demonstrate the latest technology in-store Side-by-side selling to find personalized solutions, including accessories and IoT devices Guide customers through their purchasing experience with questions, answers, and expertise Assist the Retail Store Manager with daily operations and coaching Build proficiency in digital tools to: Show coverage and LTE network speed in the customer’s neighborhood Explain plans and services that keep customers connected and satisfied Inspect, review, and troubleshoot devices and accounts Complete training on in-store experience, new skills, systems, and resources. Partner with employees across channels to: Own the customer experience and resolve issues Identify and hand off small business leads Develop strong peer relationships Provide a positive customer experience The Ideal Candidate Will Bring: Leadership qualities Drive and confidence in a fast-paced sales environment Team leadership and customer service skills Operational, financial, and performance management abilities Excellent communication skills Prior wireless sales experience What’s in it for you? Employee Stock Ownership Program (ESOP) Competitive pay and bonuses Automatic raises based on milestones Career advancement opportunities Culture of care and excellence Health benefits for full-time employees Must haves: At least 18 years old High school diploma or GED Ability to stand long periods and lift up to 25 lbs Reliable transportation Full-time availability (40 hours) Arch Telecom values diversity and inclusion, welcoming everyone to our team. Apply now at
www.archtelecom.net
or email us at
Recruiting@archtelecom.net .
#J-18808-Ljbffr
Retail Associate Manager SHOPS AT TANFORAN
role at
Arch Telecom 1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Job Description We’re a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since ‘93, we’ve been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customers demand! Do you think you have what it takes to be an Retail Associate Managers (RAM) work as part of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom’s Core Values. Our RAMs are brand ambassadors, creating energy and excitement around our products and services. They thrive in a fast-paced, fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. They work to build expertise in uncovering customer needs and have a passion to educate, demonstrate, and recommend device and service solutions. This role is a learning role, where you will work with your team to build skills and assist the Retail Store Manager in operational duties. What you'll do in your role: Help customers pick up where they left off in their shopping journey, online, through Customer Care, or in-store Explore individual needs and demonstrate the latest technology in-store Side-by-side selling to find personalized solutions, including accessories and IoT devices Guide customers through their purchasing experience with questions, answers, and expertise Assist the Retail Store Manager with daily operations and coaching Build proficiency in digital tools to: Show coverage and LTE network speed in the customer’s neighborhood Explain plans and services that keep customers connected and satisfied Inspect, review, and troubleshoot devices and accounts Complete training on in-store experience, new skills, systems, and resources. Partner with employees across channels to: Own the customer experience and resolve issues Identify and hand off small business leads Develop strong peer relationships Provide a positive customer experience The Ideal Candidate Will Bring: Leadership qualities Drive and confidence in a fast-paced sales environment Team leadership and customer service skills Operational, financial, and performance management abilities Excellent communication skills Prior wireless sales experience What’s in it for you? Employee Stock Ownership Program (ESOP) Competitive pay and bonuses Automatic raises based on milestones Career advancement opportunities Culture of care and excellence Health benefits for full-time employees Must haves: At least 18 years old High school diploma or GED Ability to stand long periods and lift up to 25 lbs Reliable transportation Full-time availability (40 hours) Arch Telecom values diversity and inclusion, welcoming everyone to our team. Apply now at
www.archtelecom.net
or email us at
Recruiting@archtelecom.net .
#J-18808-Ljbffr