Arch Telecom
Retail Associate Manager LIVERMORE | Las Positas Rd
Arch Telecom, Livermore, California, United States, 94551
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Retail Associate Manager LIVERMORE | Las Positas Rd
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Arch Telecom We’re a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since 1993, we’ve been providing superior service and quality wireless products featuring the latest technology. As a recognized leader in the wireless retail industry, we deliver solutions and service our customers demand. Job Description Retail Associate Managers (RAM) work as part of a retail team to bring the brand to life. They are brand ambassadors, creating energy and excitement around our products and services, and thrive in a fast-paced, fun environment focused on customer needs. They build meaningful relationships with customers by uncovering needs and recommending device and service solutions. This role involves working with the team to develop skills and assisting the Store Manager in operational duties. What you'll do: Provide excellent customer service, assisting customers online, via Customer Care, or in-store. Demonstrate and explain technology and services, including accessories and IoT devices. Guide customers through their purchasing experience with questions and expertise. Assist the Store Manager with daily operations and coaching. Develop proficiency in digital tools to demonstrate: Network coverage and LTE speed in customer neighborhoods. Plans and services that keep customers connected and satisfied. Device and account troubleshooting and review. Complete training on store experience, systems, and resources. Build relationships across channels, resolve customer issues, and identify small business leads. The ideal candidate: Demonstrates leadership and confidence in sales. Willing to lead, share best practices, and serve customers. Effective in operational, financial, and performance management. Possesses excellent communication skills. Has prior wireless sales experience. Benefits: Employee Stock Ownership Program (ESOP) Competitive pay and bonuses Automatic raises at milestones Career advancement opportunities Health benefits for full-time employees Must haves: Be at least 18 years old High school diploma or GED Ability to stand long periods and lift up to 25 lbs Reliable transportation Full-time availability (40 hours) Arch Telecom values diversity and inclusion, welcoming everyone to join our team. Apply now at:
www.archtelecom.net Inquiries:
Recruiting@archtelecom.net
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Retail Associate Manager LIVERMORE | Las Positas Rd
role at
Arch Telecom We’re a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since 1993, we’ve been providing superior service and quality wireless products featuring the latest technology. As a recognized leader in the wireless retail industry, we deliver solutions and service our customers demand. Job Description Retail Associate Managers (RAM) work as part of a retail team to bring the brand to life. They are brand ambassadors, creating energy and excitement around our products and services, and thrive in a fast-paced, fun environment focused on customer needs. They build meaningful relationships with customers by uncovering needs and recommending device and service solutions. This role involves working with the team to develop skills and assisting the Store Manager in operational duties. What you'll do: Provide excellent customer service, assisting customers online, via Customer Care, or in-store. Demonstrate and explain technology and services, including accessories and IoT devices. Guide customers through their purchasing experience with questions and expertise. Assist the Store Manager with daily operations and coaching. Develop proficiency in digital tools to demonstrate: Network coverage and LTE speed in customer neighborhoods. Plans and services that keep customers connected and satisfied. Device and account troubleshooting and review. Complete training on store experience, systems, and resources. Build relationships across channels, resolve customer issues, and identify small business leads. The ideal candidate: Demonstrates leadership and confidence in sales. Willing to lead, share best practices, and serve customers. Effective in operational, financial, and performance management. Possesses excellent communication skills. Has prior wireless sales experience. Benefits: Employee Stock Ownership Program (ESOP) Competitive pay and bonuses Automatic raises at milestones Career advancement opportunities Health benefits for full-time employees Must haves: Be at least 18 years old High school diploma or GED Ability to stand long periods and lift up to 25 lbs Reliable transportation Full-time availability (40 hours) Arch Telecom values diversity and inclusion, welcoming everyone to join our team. Apply now at:
www.archtelecom.net Inquiries:
Recruiting@archtelecom.net
#J-18808-Ljbffr