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Crescent Hotels & Resorts

Group Sales Manager

Crescent Hotels & Resorts, Houston, Texas, United States, 77246

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Crescent Hotels & Resorts About the Property Blossom Hotel Houston is a lifestyle property located in the heart of Houston’s renowned Medical Center District. On September 30, 2025, the hotel will proudly transition to the

Hilton Curio Collection , bringing a distinctive lifestyle experience to Hilton’s global portfolio. This transition presents a unique opportunity for a dynamic sales professional to join the team during a pivotal time of growth and repositioning. Description Duties And Responsibilities Create, track, manage, follow-up, and close on pending leads and self-generated leads. Punctual phone and email communication. Compose drafts and reports. Ability to provide “snapshots” of progress. Complete defined steps needed for all sales transactions. Conduct property site visits and answer questions regarding hotel, brand, amenities and partners. Manage and cultivate long term client relationships that produce both group and corporate business. Determine rates in collaboration with DOSM and DORM, prepare proposals, negotiate contracts, service accounts and analyze lost business for the hotel. Develop sales plans and strategies to meet or exceed established revenue and room night goals. Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business. Conduct market research including potential new accounts and competitor intel. Provide detailed, accurate and timely communication on groups, corporate clients, and new accounts to the hotel operations team and food and beverage partners. Knowledge, Skills, And Attributes Excellent communication skills. Excellent management skills and the ability to be flexible. Proactive approach to meeting deadlines and targets. Excellent interpersonal and analytical skills. Focus on teamwork and contributes to overall big picture. Self-starting personality with an even disposition Maintain a professional appearance and manner at all times. Ability to effectively communicate with customers in a friendly and positive manner, in order to solicit business, meet client needs and resolve complaints. Qualifications Previous background in hospitality Previous experience in a hotel sales role Education: Bachelor’s degree in related field preferred but not required Experience: Minimum 3 years of business related experience; hospitality industry Crescent Hotels & Resorts is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

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