BEOCOM Technologies, LLC.
Provide expert-level technical assistance to end-users, ensuring fast resolution of IT issues and high levels of customer satisfaction.
Overview
Provide expert-level technical assistance to end-users, ensuring fast resolution of IT issues and high levels of customer satisfaction. Responsibilities
Troubleshoot and resolve hardware, software, and network issues. Provide remote and on-site technical support. Maintain accurate service tickets and documentation. Assist with onboarding and training of users. Qualifications
2+ years in IT support/helpdesk roles. Strong customer service skills with technical expertise. Knowledge of Windows, macOS, and basic networking. Benefits & Growth
Career path toward systems or network engineering roles. Paid certifications and professional training. Full benefits package and advancement opportunities.
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Provide expert-level technical assistance to end-users, ensuring fast resolution of IT issues and high levels of customer satisfaction. Responsibilities
Troubleshoot and resolve hardware, software, and network issues. Provide remote and on-site technical support. Maintain accurate service tickets and documentation. Assist with onboarding and training of users. Qualifications
2+ years in IT support/helpdesk roles. Strong customer service skills with technical expertise. Knowledge of Windows, macOS, and basic networking. Benefits & Growth
Career path toward systems or network engineering roles. Paid certifications and professional training. Full benefits package and advancement opportunities.
#J-18808-Ljbffr