Freshpet
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Director, E-Commerce (REMOTE)
role at
Freshpet This range is provided by Freshpet. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$175,000.00/yr - $200,000.00/yr REMOTE POSITION Who We Are At Freshpet, our goal is to change the way people nourish their pets forever. We strive to strengthen the bond between people and our pets so that we both live longer, healthier, and happier lives while being kind to the planet. We started off with a mission to change the way pet parents feed dogs and cats, but we also wanted to be a company that had a thoughtful approach to how we operate. We wanted to do things differently, make great products but be gentle to the planet, good to the people who touch our business, and leave a positive impact with everything we do. How You Will Make An Impact
We are seeking a strategic and performance-driven sales director to lead and scale our pure play ecommerce business. This role will be responsible for driving revenue growth across key online retailers (e.g., Amazon, Chewy, etc), owning the P&L, developing the channel strategy, optimizing assortment and brand presence, and executing best-in-class digital merchandising programs. Key Responsibilities
Strategic Leadership: Own and drive the e-commerce sales strategy for Freshpet pure play accounts. Identify and build high-impact growth initiatives to scale the Freshpet brand and overall Fresh food pet category. Develop annual and quarterly strategic revenue plans and manage account P&Ls. Account Management: Build and maintain strong relationships with category leads at major pure play e-commerce platforms. Negotiate annual JBP (Joint Business Plans), trade terms, and growth programs. Collaborate with account teams on content optimization, reviews, and product placement. Performance & Optimization: Monitor, analyze, and report on sales performance, customer behavior, ROAS, and relevant KPIs. Drive assortment and pricing strategies and A+ content execution. Coordinate with internal teams (marketing, supply chain, finance) to ensure alignment and support for account execution. Digital & Cross-Functional Collaboration: Work closely with digital marketing teams on media planning (search, DSP, affiliates) for pure play platforms. Partner with supply chain and operations to ensure OTIF performance, in-stock levels, demand planning accuracy, and minimal chargebacks. Partner with DTC, retail, and marketing teams to align brand and assortment strategies across channels. Champion e-commerce best practices across the organization. Financial Management: Develop channel P&L forecasts, manage trade spend, and monitor margin performance. Identify risks and opportunities in financial plan delivery and recommend actions. Qualifications
Bachelor’s degree in Business, Marketing, or a related field; MBA preferred. 7–10+ years of e-commerce sales or account management, with at least 3–5 years focused on relevant pure play (e.g., Amazon, Chewy). Proven success managing online accounts and growing market share. Deep understanding of Amazon’s retail and marketplace ecosystems, tools, and algorithms. Strong negotiation skills and experience in Joint Business Planning (JBP) with Amazon and/or Chewy. Strong analytical skills and experience with retail analytics tools (e.g., Helium 10, Jungle Scout, Profitero, NielsenIQ). Proven leadership and team collaboration skills. Highly organized with a strong sense of accountability and ownership. Preferred Skills
Experience in managing 3P partners or Amazon agencies. Experience managing Amazon Advertising campaigns and budgets. Proficiency with Excel, Power BI, and eCommerce dashboards. Compensation:
Competitive salary + performance-based bonus + equity (if applicable) Benefits:
Health, dental, vision, 401(k), PTO, parental leave, employee discounts Remote role with ability to travel 25% of time to Bedminster HQ or customer meetings What We Offer
At Freshpet, we offer a competitive salary and an excellent benefits package, including medical, dental and vision insurance, basic and optional life insurance, short- and long-term disability protection, flexible spending accounts, and a 401(k) plan with company match, paid parental leave, pet insurance, tuition assistance, a generous PTO plan and so much more! Our Commitment To a Diverse Workforce
At Freshpet, we embrace and encourage our employees’ differences in age, sex, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. Freshpet aims to foster, cultivate and preserve a culture of diversity, equity and inclusion. Our employees are our most valuable assets. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation and company’s achievement as well. Freshpet is an Equal Opportunity Employer.
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Director, E-Commerce (REMOTE)
role at
Freshpet This range is provided by Freshpet. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$175,000.00/yr - $200,000.00/yr REMOTE POSITION Who We Are At Freshpet, our goal is to change the way people nourish their pets forever. We strive to strengthen the bond between people and our pets so that we both live longer, healthier, and happier lives while being kind to the planet. We started off with a mission to change the way pet parents feed dogs and cats, but we also wanted to be a company that had a thoughtful approach to how we operate. We wanted to do things differently, make great products but be gentle to the planet, good to the people who touch our business, and leave a positive impact with everything we do. How You Will Make An Impact
We are seeking a strategic and performance-driven sales director to lead and scale our pure play ecommerce business. This role will be responsible for driving revenue growth across key online retailers (e.g., Amazon, Chewy, etc), owning the P&L, developing the channel strategy, optimizing assortment and brand presence, and executing best-in-class digital merchandising programs. Key Responsibilities
Strategic Leadership: Own and drive the e-commerce sales strategy for Freshpet pure play accounts. Identify and build high-impact growth initiatives to scale the Freshpet brand and overall Fresh food pet category. Develop annual and quarterly strategic revenue plans and manage account P&Ls. Account Management: Build and maintain strong relationships with category leads at major pure play e-commerce platforms. Negotiate annual JBP (Joint Business Plans), trade terms, and growth programs. Collaborate with account teams on content optimization, reviews, and product placement. Performance & Optimization: Monitor, analyze, and report on sales performance, customer behavior, ROAS, and relevant KPIs. Drive assortment and pricing strategies and A+ content execution. Coordinate with internal teams (marketing, supply chain, finance) to ensure alignment and support for account execution. Digital & Cross-Functional Collaboration: Work closely with digital marketing teams on media planning (search, DSP, affiliates) for pure play platforms. Partner with supply chain and operations to ensure OTIF performance, in-stock levels, demand planning accuracy, and minimal chargebacks. Partner with DTC, retail, and marketing teams to align brand and assortment strategies across channels. Champion e-commerce best practices across the organization. Financial Management: Develop channel P&L forecasts, manage trade spend, and monitor margin performance. Identify risks and opportunities in financial plan delivery and recommend actions. Qualifications
Bachelor’s degree in Business, Marketing, or a related field; MBA preferred. 7–10+ years of e-commerce sales or account management, with at least 3–5 years focused on relevant pure play (e.g., Amazon, Chewy). Proven success managing online accounts and growing market share. Deep understanding of Amazon’s retail and marketplace ecosystems, tools, and algorithms. Strong negotiation skills and experience in Joint Business Planning (JBP) with Amazon and/or Chewy. Strong analytical skills and experience with retail analytics tools (e.g., Helium 10, Jungle Scout, Profitero, NielsenIQ). Proven leadership and team collaboration skills. Highly organized with a strong sense of accountability and ownership. Preferred Skills
Experience in managing 3P partners or Amazon agencies. Experience managing Amazon Advertising campaigns and budgets. Proficiency with Excel, Power BI, and eCommerce dashboards. Compensation:
Competitive salary + performance-based bonus + equity (if applicable) Benefits:
Health, dental, vision, 401(k), PTO, parental leave, employee discounts Remote role with ability to travel 25% of time to Bedminster HQ or customer meetings What We Offer
At Freshpet, we offer a competitive salary and an excellent benefits package, including medical, dental and vision insurance, basic and optional life insurance, short- and long-term disability protection, flexible spending accounts, and a 401(k) plan with company match, paid parental leave, pet insurance, tuition assistance, a generous PTO plan and so much more! Our Commitment To a Diverse Workforce
At Freshpet, we embrace and encourage our employees’ differences in age, sex, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. Freshpet aims to foster, cultivate and preserve a culture of diversity, equity and inclusion. Our employees are our most valuable assets. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation and company’s achievement as well. Freshpet is an Equal Opportunity Employer.
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