Wingstop Restaurants Inc.
Director, HR Strategy and Operations
Wingstop Restaurants Inc., Arlington, Texas, United States, 76000
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Director, HR Strategy and Operations
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Wingstop Restaurants Inc. Join to apply for the
Director, HR Strategy and Operations
role at
Wingstop Restaurants Inc. We’re not in the wing business. We’re in the flavor business. It’s been our mission to Serve the World Flavor since we first opened in 1994, and we’re just getting started. 1997 saw the opening of our first brand partner operated Wingstop location, and by 2002 we had served the world one billion wings. It’s flavor that defines us and has made Wingstop one of the fastest growing brands in the restaurant industry. Above all else – our success is largely due to our people and our core values, or what we call The Wingstop Way of being entrepreneurial, service-minded, fun, and authentic. We believe having a strong people foundation centered on these collective values creates a crave-worthy culture and talented team, as well as ensures our brand is poised for accelerated growth. We all win together. WHAT WE'LL NEED The Director of HR Strategy and Operations is a critical leadership role that bridges strategic people planning with operational excellence. This leader will drive consistency, structure, and clarity across key People functions while acting as a force multiplier for HR leadership. They will oversee and align cross-functional areas including Talent Acquisition, Workforce Staffing, Labor and Workforce Planning, People Analytics, Workplace Operations, HR Project Management, and HRIS. This leader will play a pivotal role in scaling our people infrastructure, leading cross-functional programs, and enabling data-informed, business-aligned decision making. They will also champion the integration of AI into HR processes and team operations, identifying opportunities to enhance efficiency, insight, and employee experience through responsible innovation. A strong emphasis will be placed on labor planning and staffing across corporate and restaurant operations, ensuring the right people are in place to meet business needs in real time. This is both a strategic and hands-on role designed for a systems thinker who thrives on clarity, speed, and results. The ideal candidate brings a proactive mindset, constantly anticipating what’s next and delivering people solutions before the need becomes urgent. They see around corners, connecting trends, data, and business goals to shape forward-looking people strategies that keep us ahead of the curve. Translate business objectives into an integrated HR operating roadmap with clear owners, timelines, and outcomes Lead company-wide workforce and headcount planning in partnership with Finance, HRBPs, and business leaders Oversee talent acquisition operations and strategy, ensuring hiring processes are effective, scalable, and aligned to brand and culture Lead workforce staffing strategy across corporate restaurant operations, ensuring proactive planning and the right talent in the right roles at the right time Lead workforce staffing strategy including forecasting, prioritization, and cross-functional alignment to support organizational growth and agility Optimize recruiting technology and processes to increase hiring speed, quality, and candidate experience Guide executive and critical-role recruiting strategy in collaboration with business leaders Lead the design and delivery of people analytics dashboards, reporting, and predictive modeling to inform business decisions Use workforce data to provide insight on trends related to attrition, growth, performance, and engagement Identify and implement AI-driven solutions to streamline HR operations, improve decision-making, and enhance employee experience Own and drive HR-wide programs and initiatives from project planning and documentation to execution and reporting Establish and manage annual HR operating rhythms including onboarding, talent review cycles, and people planning calendars Oversee workplace operations strategy and employee experience in coordination with Facilities and other cross-functional teams Develop scalable playbooks and tools to support hybrid and distributed work environments Evaluate and improve HR systems and infrastructure to ensure data accuracy, process automation, and user-friendly experiences Lead the HRIS function, managing system strategy, data integrity, and cross-functional alignment to ensure scalable, user-friendly HR technology Build standardized processes and documentation to ensure HR operations are clear, repeatable, and scalable Partner with IT, Legal, and HR teams to implement systems and tools that elevate service delivery and compliance WHAT YOU'LL NEED 7+ years of progressive HR experience with a blend of strategic and operational leadership roles. 3+ years managing cross-functional teams or direct reports. Proven success leading HR program management, systems, or operations in high-growth or multi-unit environments. Strong experience with workforce planning, people analytics, and scalable process development. Expertise in Talent Acquisition, HR systems, and policy implementation. Excellent communication, influence, and executive presentation skills. Highly organized with a structured approach to building systems, documentation, and decision frameworks. Bachelor’s degree in HR, Business Administration, or related field; Master’s or MBA preferred. WHO WE ARE No job is too small. You recognize that the real work happens in the restaurants, and everything we do should support their success. You stay humble, roll up your sleeves, and always look for ways to support. You learn from others and contribute wherever you can. You care deeply about doing great work and driving results. You’re curious, ask questions, and seek out opportunities to improve. You don’t just point out problems—you bring solutions, ideas, and perspectives that move the team forward. You take full responsibility for your work and see things through to completion. You aren’t afraid to fail because you know that failure is a part of learning and growth. You take action, move fast, and keep pushing forward. You lead with empathy, respect, and emotional intelligence. You collaborate effectively, fostering a culture of trust and constructive feedback. You understand the importance of teamwork and ensure that your actions build others up rather than break them down. You push yourself and others to be better. You embrace healthy conflict, knowing that great ideas and strong teams emerge from honest, constructive conversations. You believe that leaders create leaders and are committed to fostering a culture of growth, challenge, and continuous improvement. BENEFITS Unlimited paid time off for exempt employees One paid volunteer day of your choice Competitive bonus structure for eligible roles Team member stock purchase plan Health savings or flexible spending account options 401k – (dollar for dollar on the first 3% and then 50 cents on the dollar for the next 2% for team member contributions up to 5% of eligible compensation) Basic life and AD&D insurance provided Education Assistance Wellness reimbursement program Paid maternity and paternity leave Fun Is The Best Flavor: Lunch provided every Tuesday and Thursday in office Work from home Fridays Discount on Wingstop gift cards Onsite game room Wingstop provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law. Seniority level
Seniority level Director Employment type
Employment type Full-time Job function
Job function Human Resources Industries Restaurants Referrals increase your chances of interviewing at Wingstop Restaurants Inc. by 2x Sign in to set job alerts for “Human Resources Director” roles.
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Director, HR Strategy and Operations
role at
Wingstop Restaurants Inc. Join to apply for the
Director, HR Strategy and Operations
role at
Wingstop Restaurants Inc. We’re not in the wing business. We’re in the flavor business. It’s been our mission to Serve the World Flavor since we first opened in 1994, and we’re just getting started. 1997 saw the opening of our first brand partner operated Wingstop location, and by 2002 we had served the world one billion wings. It’s flavor that defines us and has made Wingstop one of the fastest growing brands in the restaurant industry. Above all else – our success is largely due to our people and our core values, or what we call The Wingstop Way of being entrepreneurial, service-minded, fun, and authentic. We believe having a strong people foundation centered on these collective values creates a crave-worthy culture and talented team, as well as ensures our brand is poised for accelerated growth. We all win together. WHAT WE'LL NEED The Director of HR Strategy and Operations is a critical leadership role that bridges strategic people planning with operational excellence. This leader will drive consistency, structure, and clarity across key People functions while acting as a force multiplier for HR leadership. They will oversee and align cross-functional areas including Talent Acquisition, Workforce Staffing, Labor and Workforce Planning, People Analytics, Workplace Operations, HR Project Management, and HRIS. This leader will play a pivotal role in scaling our people infrastructure, leading cross-functional programs, and enabling data-informed, business-aligned decision making. They will also champion the integration of AI into HR processes and team operations, identifying opportunities to enhance efficiency, insight, and employee experience through responsible innovation. A strong emphasis will be placed on labor planning and staffing across corporate and restaurant operations, ensuring the right people are in place to meet business needs in real time. This is both a strategic and hands-on role designed for a systems thinker who thrives on clarity, speed, and results. The ideal candidate brings a proactive mindset, constantly anticipating what’s next and delivering people solutions before the need becomes urgent. They see around corners, connecting trends, data, and business goals to shape forward-looking people strategies that keep us ahead of the curve. Translate business objectives into an integrated HR operating roadmap with clear owners, timelines, and outcomes Lead company-wide workforce and headcount planning in partnership with Finance, HRBPs, and business leaders Oversee talent acquisition operations and strategy, ensuring hiring processes are effective, scalable, and aligned to brand and culture Lead workforce staffing strategy across corporate restaurant operations, ensuring proactive planning and the right talent in the right roles at the right time Lead workforce staffing strategy including forecasting, prioritization, and cross-functional alignment to support organizational growth and agility Optimize recruiting technology and processes to increase hiring speed, quality, and candidate experience Guide executive and critical-role recruiting strategy in collaboration with business leaders Lead the design and delivery of people analytics dashboards, reporting, and predictive modeling to inform business decisions Use workforce data to provide insight on trends related to attrition, growth, performance, and engagement Identify and implement AI-driven solutions to streamline HR operations, improve decision-making, and enhance employee experience Own and drive HR-wide programs and initiatives from project planning and documentation to execution and reporting Establish and manage annual HR operating rhythms including onboarding, talent review cycles, and people planning calendars Oversee workplace operations strategy and employee experience in coordination with Facilities and other cross-functional teams Develop scalable playbooks and tools to support hybrid and distributed work environments Evaluate and improve HR systems and infrastructure to ensure data accuracy, process automation, and user-friendly experiences Lead the HRIS function, managing system strategy, data integrity, and cross-functional alignment to ensure scalable, user-friendly HR technology Build standardized processes and documentation to ensure HR operations are clear, repeatable, and scalable Partner with IT, Legal, and HR teams to implement systems and tools that elevate service delivery and compliance WHAT YOU'LL NEED 7+ years of progressive HR experience with a blend of strategic and operational leadership roles. 3+ years managing cross-functional teams or direct reports. Proven success leading HR program management, systems, or operations in high-growth or multi-unit environments. Strong experience with workforce planning, people analytics, and scalable process development. Expertise in Talent Acquisition, HR systems, and policy implementation. Excellent communication, influence, and executive presentation skills. Highly organized with a structured approach to building systems, documentation, and decision frameworks. Bachelor’s degree in HR, Business Administration, or related field; Master’s or MBA preferred. WHO WE ARE No job is too small. You recognize that the real work happens in the restaurants, and everything we do should support their success. You stay humble, roll up your sleeves, and always look for ways to support. You learn from others and contribute wherever you can. You care deeply about doing great work and driving results. You’re curious, ask questions, and seek out opportunities to improve. You don’t just point out problems—you bring solutions, ideas, and perspectives that move the team forward. You take full responsibility for your work and see things through to completion. You aren’t afraid to fail because you know that failure is a part of learning and growth. You take action, move fast, and keep pushing forward. You lead with empathy, respect, and emotional intelligence. You collaborate effectively, fostering a culture of trust and constructive feedback. You understand the importance of teamwork and ensure that your actions build others up rather than break them down. You push yourself and others to be better. You embrace healthy conflict, knowing that great ideas and strong teams emerge from honest, constructive conversations. You believe that leaders create leaders and are committed to fostering a culture of growth, challenge, and continuous improvement. BENEFITS Unlimited paid time off for exempt employees One paid volunteer day of your choice Competitive bonus structure for eligible roles Team member stock purchase plan Health savings or flexible spending account options 401k – (dollar for dollar on the first 3% and then 50 cents on the dollar for the next 2% for team member contributions up to 5% of eligible compensation) Basic life and AD&D insurance provided Education Assistance Wellness reimbursement program Paid maternity and paternity leave Fun Is The Best Flavor: Lunch provided every Tuesday and Thursday in office Work from home Fridays Discount on Wingstop gift cards Onsite game room Wingstop provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law. Seniority level
Seniority level Director Employment type
Employment type Full-time Job function
Job function Human Resources Industries Restaurants Referrals increase your chances of interviewing at Wingstop Restaurants Inc. by 2x Sign in to set job alerts for “Human Resources Director” roles.
Dallas, TX $150,000.00-$180,000.00 2 weeks ago Senior Vice President of Human Resources
Dallas, TX $150,000.00-$175,000.00 4 weeks ago Director, HR Business Partner, International
Global Vice President of Human Resources Business Partners
Dallas-Fort Worth Metroplex $180,000.00-$220,000.00 4 days ago Director-Human Resources Business Partner
Vice President, Human Resources, Flow Control Division
Sr Director of Career & Succession Planning(contract)
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr