Enterprise Community Partners
Learning Management System, Sr. Program Manager
Enterprise Community Partners, Columbia, Maryland, United States, 21046
Overview
Learning Management System, Sr. Program Manager is responsible for the design, implementation, administration, and day-to-day operation of the learning management system (LMS) at Enterprise Community Partners. Initially, this role will be responsible for project managing the execution of LMS strategy, identifying significant milestones for LMS implementation, and leading the development/testing phases of the LMS with internal and external partners. This role will partner with Organizational Development leadership to launch and integrate the LMS within the organization.
Responsibilities
Project manage the design, testing, and integration of the LMS.
Collaborate with Organizational Development & Talent Management, Senior Director and team to maintain and optimize the LMS.
Oversee the day-to-day operation of the LMS ensuring seamless functionality and a user-friendly experience for Enterprisers (employees).
Manage user accounts, course or cohort assignments, transcript process, audits, reporting, and troubleshooting platform or user issues.
Establish and maintain content standards, ensuring consistency in tone, structure, and format across all training materials and end-user experience.
Review and update LMS content to reflect changes and best practices.
Collaborate with internal teams to guide and support the design and implementation of training programs, including onboarding content for new hires and continuous education for existing staff.
Develop, build, and analyze reports on LMS usage and key performance indicators; monitor learner progress and course completion rates; provide insights to improve training effectiveness and support data-driven decisions.
Stay updated on LMS product features in the Workday platform and best practices for LMS management; suggest and implement improvements based on feedback and trends.
Perform other duties as assigned to support delivering best-in-class LMS functionality.
Qualifications
Bachelor's degree or certification in education, IT, Talent Development, Learning Technology or equivalent.
Minimum of three years’ experience with cloud-based LMS platforms (e.g., Workday, Cornerstone) and organizational integrations with SCORM, APIs and third-party vendor educational libraries.
Exceptional organizational abilities and attention to detail; ability to manage multiple tasks, prioritize, and work independently.
Flexible and agile team member with strong teamwork, cross-collaboration, and calibration skills.
Experience coordinating efforts, meeting deadlines, and ensuring alignment on deliverables.
Excellent verbal and written communication skills; ability to explain technical concepts in simple, accessible language for non-technical users.
Passion for delivering exceptional learning experiences and contributing to a robust learning ecosystem.
Strong troubleshooting skills; familiarity with accessibility requirements and best practices for inclusive learning content.
The Ideal Candidate
Familiarity with integrating outside vendors such as LinkedIn Learning with Workday.
Experience creating and maintaining varied course types and/or interactive eLearning content (e.g., Articulate Storyline, Adobe Captivate).
Certifications in LMS administration or instructional design.
Total Rewards At Enterprise You will be working with a group of talented professionals who are motivated by serving the community and addressing the need for affordable housing. Enterprise offers a comprehensive total rewards package including a base salary range of $90,000 to $115,000, depending on skills and experience, plus annual performance bonuses and generous paid leave programs. Benefits include dental, health, and vision plans, family-building benefits, flexible work arrangements, health advocacy, EAP, mental health benefits, financial education, wellness programs, 401(k) with employer matching, and learning and development opportunities including tuition reimbursement.
Thank you for your interest in joining the Enterprise team in our effort and commitment to serve others.
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Responsibilities
Project manage the design, testing, and integration of the LMS.
Collaborate with Organizational Development & Talent Management, Senior Director and team to maintain and optimize the LMS.
Oversee the day-to-day operation of the LMS ensuring seamless functionality and a user-friendly experience for Enterprisers (employees).
Manage user accounts, course or cohort assignments, transcript process, audits, reporting, and troubleshooting platform or user issues.
Establish and maintain content standards, ensuring consistency in tone, structure, and format across all training materials and end-user experience.
Review and update LMS content to reflect changes and best practices.
Collaborate with internal teams to guide and support the design and implementation of training programs, including onboarding content for new hires and continuous education for existing staff.
Develop, build, and analyze reports on LMS usage and key performance indicators; monitor learner progress and course completion rates; provide insights to improve training effectiveness and support data-driven decisions.
Stay updated on LMS product features in the Workday platform and best practices for LMS management; suggest and implement improvements based on feedback and trends.
Perform other duties as assigned to support delivering best-in-class LMS functionality.
Qualifications
Bachelor's degree or certification in education, IT, Talent Development, Learning Technology or equivalent.
Minimum of three years’ experience with cloud-based LMS platforms (e.g., Workday, Cornerstone) and organizational integrations with SCORM, APIs and third-party vendor educational libraries.
Exceptional organizational abilities and attention to detail; ability to manage multiple tasks, prioritize, and work independently.
Flexible and agile team member with strong teamwork, cross-collaboration, and calibration skills.
Experience coordinating efforts, meeting deadlines, and ensuring alignment on deliverables.
Excellent verbal and written communication skills; ability to explain technical concepts in simple, accessible language for non-technical users.
Passion for delivering exceptional learning experiences and contributing to a robust learning ecosystem.
Strong troubleshooting skills; familiarity with accessibility requirements and best practices for inclusive learning content.
The Ideal Candidate
Familiarity with integrating outside vendors such as LinkedIn Learning with Workday.
Experience creating and maintaining varied course types and/or interactive eLearning content (e.g., Articulate Storyline, Adobe Captivate).
Certifications in LMS administration or instructional design.
Total Rewards At Enterprise You will be working with a group of talented professionals who are motivated by serving the community and addressing the need for affordable housing. Enterprise offers a comprehensive total rewards package including a base salary range of $90,000 to $115,000, depending on skills and experience, plus annual performance bonuses and generous paid leave programs. Benefits include dental, health, and vision plans, family-building benefits, flexible work arrangements, health advocacy, EAP, mental health benefits, financial education, wellness programs, 401(k) with employer matching, and learning and development opportunities including tuition reimbursement.
Thank you for your interest in joining the Enterprise team in our effort and commitment to serve others.
#J-18808-Ljbffr