Slalom
Operational Improvement Capability Director
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Operational Improvement Capability Director
role at
Slalom Sub-capability Director: Operational Improvement We are targeting for this role to be located in the West Region where there is a Slalom office. What You’ll Do
Slalom's Operational Improvement capability seeks to create and execute a systematic approach to identifying and improving the efficiency and effectiveness of an organization's business and processes, delivering measurable cost savings and providing scalability to support future growth. As the leader of the Americas Operational Improvement business, you will manage and grow our services related to operational performance management, operational process improvement including but not limited to automation, mining, intelligent operations, and lean process improvement. Collaborate with leadership to adapt offerings to market trends, foster strong customer relationships, align recruitment with demand, and oversee operations to meet financial and operational targets while promoting a collaborative community. Client Engagement + Sales: Build and maintain Slalom’s footprint within your assigned portfolio (Operational Improvement); drive business development by creating Statements of Work (SOW), leveraging subject matter expertise to sell engagements, and influencing strategic direction to help clients achieve business objectives. Consulting Expertise: Identify opportunities for growth and maturation of Slalom offerings. Set the direction for that growth and manage a multi-million dollar capability. Ensure project quality, including delivery of work, staffing teams, and monitoring utilization. Growth + Revenue: Provide subject matter expertise and solutioning to strategic clients; contribute to capability leadership, drive pipeline, and guide business development activities across the capability leadership team. Thought Leadership: Develop and promote thought leadership, marketing solutions, and assets to respond to digital disruption and shape industry conversations; provide guidance on emerging trends and best practices. Service Expansion: Contribute to expanding Slalom’s services and offerings, identify new opportunities, develop go-to-market strategies, and drive revenue growth. Delivery Management (Quality & Client Management): Build and maintain key client/partner relationships, participate in complex deal QA, ensure successful project delivery, and address delivery escalations. Financial Management: Lead the formation of AOPs, manage to operational goals, grow resources in alignment with geo forecasting. What You’ll Bring
7-10+ years of experience in the consulting industry with a track record of growing accounts and delivering projects. 7-10+ years of experience leading teams, owning solutions and revenue responsibilities. Direct consulting experience in bringing Operational Improvement strategies to clients. Excellent negotiation, conflict management, problem-solving, and decision-making skills. Proven experience developing go-to-market content, thought leadership, and marketing solutions. Demonstrated experience delivering high-impact consulting services. Previous P&L and direct revenue responsibilities. Additional
This role will require time in a Slalom office, at client sites, and the ability to work remote. Candidates should be comfortable with a hybrid work environment, prioritizing client-facing needs as appropriate. About Us
Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all. Compensation And Benefits
Slalom invests in benefits that support both work and life, including time off, paid holidays, parental leave, 401(k) with match, health/dental/vision coverage, adoption and fertility assistance, disability coverage, and wellness reimbursements. The base salary for Director level is $175,000 - $200,000 with eligibility for annual discretionary bonus up to 20%. Actual compensation depends on skills, experience, location, and other factors. Salary ranges may change. EEO and Accommodations
Slalom is an equal opportunity employer committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by law. Slalom will consider qualified applications with criminal histories where allowed by law. Reasonable accommodations are available during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.
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Join to apply for the
Operational Improvement Capability Director
role at
Slalom Sub-capability Director: Operational Improvement We are targeting for this role to be located in the West Region where there is a Slalom office. What You’ll Do
Slalom's Operational Improvement capability seeks to create and execute a systematic approach to identifying and improving the efficiency and effectiveness of an organization's business and processes, delivering measurable cost savings and providing scalability to support future growth. As the leader of the Americas Operational Improvement business, you will manage and grow our services related to operational performance management, operational process improvement including but not limited to automation, mining, intelligent operations, and lean process improvement. Collaborate with leadership to adapt offerings to market trends, foster strong customer relationships, align recruitment with demand, and oversee operations to meet financial and operational targets while promoting a collaborative community. Client Engagement + Sales: Build and maintain Slalom’s footprint within your assigned portfolio (Operational Improvement); drive business development by creating Statements of Work (SOW), leveraging subject matter expertise to sell engagements, and influencing strategic direction to help clients achieve business objectives. Consulting Expertise: Identify opportunities for growth and maturation of Slalom offerings. Set the direction for that growth and manage a multi-million dollar capability. Ensure project quality, including delivery of work, staffing teams, and monitoring utilization. Growth + Revenue: Provide subject matter expertise and solutioning to strategic clients; contribute to capability leadership, drive pipeline, and guide business development activities across the capability leadership team. Thought Leadership: Develop and promote thought leadership, marketing solutions, and assets to respond to digital disruption and shape industry conversations; provide guidance on emerging trends and best practices. Service Expansion: Contribute to expanding Slalom’s services and offerings, identify new opportunities, develop go-to-market strategies, and drive revenue growth. Delivery Management (Quality & Client Management): Build and maintain key client/partner relationships, participate in complex deal QA, ensure successful project delivery, and address delivery escalations. Financial Management: Lead the formation of AOPs, manage to operational goals, grow resources in alignment with geo forecasting. What You’ll Bring
7-10+ years of experience in the consulting industry with a track record of growing accounts and delivering projects. 7-10+ years of experience leading teams, owning solutions and revenue responsibilities. Direct consulting experience in bringing Operational Improvement strategies to clients. Excellent negotiation, conflict management, problem-solving, and decision-making skills. Proven experience developing go-to-market content, thought leadership, and marketing solutions. Demonstrated experience delivering high-impact consulting services. Previous P&L and direct revenue responsibilities. Additional
This role will require time in a Slalom office, at client sites, and the ability to work remote. Candidates should be comfortable with a hybrid work environment, prioritizing client-facing needs as appropriate. About Us
Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all. Compensation And Benefits
Slalom invests in benefits that support both work and life, including time off, paid holidays, parental leave, 401(k) with match, health/dental/vision coverage, adoption and fertility assistance, disability coverage, and wellness reimbursements. The base salary for Director level is $175,000 - $200,000 with eligibility for annual discretionary bonus up to 20%. Actual compensation depends on skills, experience, location, and other factors. Salary ranges may change. EEO and Accommodations
Slalom is an equal opportunity employer committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by law. Slalom will consider qualified applications with criminal histories where allowed by law. Reasonable accommodations are available during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.
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