Optum
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.
In this key leadership role, you will be accountable for strategy, engineering, product delivery and will be the critical interface between business needs, user needs, and the technology capabilities for the Surest business. Surest is UnitedHealthcare's fastest-growing commercial product, offering a no-deductible, personalized health plan that simplifies the member experience and reduces total cost of care by 10-20%. Its innovative model-featuring upfront pricing, digital engagement, and provider transparency-drives affordability, supports strategic growth, and differentiates UHC across both ASO and fully insured markets.
Primary Responsibilities
Engage with business leaders to fully understand key business drivers
Own Surest technology strategy and execution, ensuring alignment with enterprise goals and affordability initiatives
Drive platform modernization, including remediation of claims flow issues, ESOC controls, and QC platform scalability
Lead AI-first transformation efforts, such as GitHub Copilot adoption and intelligent intake/capacity planning
Ensure delivery excellence through robust program oversight, capital management, and change control
Support external integrations, including MyUHC digital alignment and externalization of Surest differentiators
Manage vendor transitions and scaling global team with minimal disruption
Lead a global team of ~200 software engineering professionals
Attract & develop high-performing software engineering teams
Simplify technology footprint by enabling enterprise assets, analyzing acquired technology and consolidating/integrating platforms to reduce technical debt
Measure & improve operational, security, performance and stability indicators
Required Qualifications
15 + years of progressive technology leadership experiences
Proven stakeholder management and cross-functional collaboration skills evidenced by driving enterprise alignment
AI/ML leader with experience delivering solutions that drove productivity gains
Experience integrating AI/ML capabilities into enterprise applications
Resilient, innovative and aggressive mindset
Experience and knowledge with Healthcare Claims Platforms
Proven operational discipline
Change management experiences
Demonstrated success leveraging technology to meet business objectives & drive productivity gains
Track record of success leading diverse global software engineering teams of 100+ people and leading through other leaders
History of developing future leaders through coaching, mentoring & succession planning
Experience managing the work of vendor teams to ensure quality, security and performance standards are met
Prior experience budgeting, forecasting & managing capital budgets
Demonstrated success building scalable technology solutions using Agile methods
History of cultivating effective working relationships with cSuite leaders and key business partners to drive business agendas
Proven strategic thinking abilities and an enterprise-wide perspective
Leadership style which fosters accountability, transparent communication and innovation
High level of emotional intelligence
Outstanding collaboration, influencing, problem solving, conflict management and negotiation skills
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary for this role will range from $196,600 to $337,100 annually based on full-time employment.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
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