Xponential Fitness
Overview
Join to apply for the
General Manager
role at
Xponential Fitness General Managers are responsible for meeting studio sales goals, membership renewals and ancillary service goals by pre-planning with strategic new customer outreach, in-club leads (first time riders) and securing member referrals. Under the management of a Franchise Owner and with the support of a CycleBar Experience team, General Managers must exemplify leadership qualities in all areas of the business. General Managers must have the ability to build lasting relationships with prospective and current members in order to build a strong ambassadorship and retain members. The General Manager is rooted in hospitality and upholds our Mission of fueling energetic communal experience.
Responsibilities
Lead Generation: Strategically engage in marketing efforts to generate leads for the studio
Lead Management: Follow the LASER process to convert leads to members
New member acquisition and converting non-members to membership
Membership and Rider Relations: Build rapport and lasting relationships with all members; retain existing members and generate referrals
Handle rider concerns with a solutions-focused attitude in a timely manner
CBX Team: Hire and train new CBX Team Members; manage CBX schedule; supervise CBX Team Performance and drive results
Financial Performance: Collaborate with Studio Owner to set monthly, weekly, and daily targets; conduct pre-planning to meet financial targets
Operations: Maintain cleanliness and organization of the Studio; ensure all technology is working and submit trouble tickets when necessary
Qualifications
2+ years of retail/service sales or fitness sales experience
Confident in generating personal sales and training Sales Reps in sales
Ability to manage and drive 2 revenue streams: memberships and retail
Must be fluent in English with excellent communication and strong interpersonal skills in person, on the telephone and via email
Ability to excel in a fast changing, diverse environment
Ability to recognize areas of improvement and make changes using good judgment
An affinity and passion for fitness
Solid writing and grammar skills
Highly organized, proficient in data management, ability to prioritize and meet deadlines
Professional, punctual, reliable and neat; trustworthy and able to handle confidential information
Ability to work harmoniously with co-workers, clients and the general public
Proficiency with computers and Studio software
Compensation & Benefits
This position offers competitive base + bonuses; based on experience & performance
Commission paid on sales
Opportunity to bonus, based on performance
Complimentary CycleBar Classes at Studio
Company Overview CycleBar is the world\'s first and only Premium Indoor Cycling franchise. We offer concierge-level service, premium amenities, and an invigorating, concert environment designed to Rock Your Ride. We are an inclusive, inspiring, low-impact/high-intensity cycling experience for all ages and body types. No matter where you are in your fitness journey, CycleBar will calm your mind, elevate your mood and revive your senses.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Staffing and Recruiting
#J-18808-Ljbffr
Join to apply for the
General Manager
role at
Xponential Fitness General Managers are responsible for meeting studio sales goals, membership renewals and ancillary service goals by pre-planning with strategic new customer outreach, in-club leads (first time riders) and securing member referrals. Under the management of a Franchise Owner and with the support of a CycleBar Experience team, General Managers must exemplify leadership qualities in all areas of the business. General Managers must have the ability to build lasting relationships with prospective and current members in order to build a strong ambassadorship and retain members. The General Manager is rooted in hospitality and upholds our Mission of fueling energetic communal experience.
Responsibilities
Lead Generation: Strategically engage in marketing efforts to generate leads for the studio
Lead Management: Follow the LASER process to convert leads to members
New member acquisition and converting non-members to membership
Membership and Rider Relations: Build rapport and lasting relationships with all members; retain existing members and generate referrals
Handle rider concerns with a solutions-focused attitude in a timely manner
CBX Team: Hire and train new CBX Team Members; manage CBX schedule; supervise CBX Team Performance and drive results
Financial Performance: Collaborate with Studio Owner to set monthly, weekly, and daily targets; conduct pre-planning to meet financial targets
Operations: Maintain cleanliness and organization of the Studio; ensure all technology is working and submit trouble tickets when necessary
Qualifications
2+ years of retail/service sales or fitness sales experience
Confident in generating personal sales and training Sales Reps in sales
Ability to manage and drive 2 revenue streams: memberships and retail
Must be fluent in English with excellent communication and strong interpersonal skills in person, on the telephone and via email
Ability to excel in a fast changing, diverse environment
Ability to recognize areas of improvement and make changes using good judgment
An affinity and passion for fitness
Solid writing and grammar skills
Highly organized, proficient in data management, ability to prioritize and meet deadlines
Professional, punctual, reliable and neat; trustworthy and able to handle confidential information
Ability to work harmoniously with co-workers, clients and the general public
Proficiency with computers and Studio software
Compensation & Benefits
This position offers competitive base + bonuses; based on experience & performance
Commission paid on sales
Opportunity to bonus, based on performance
Complimentary CycleBar Classes at Studio
Company Overview CycleBar is the world\'s first and only Premium Indoor Cycling franchise. We offer concierge-level service, premium amenities, and an invigorating, concert environment designed to Rock Your Ride. We are an inclusive, inspiring, low-impact/high-intensity cycling experience for all ages and body types. No matter where you are in your fitness journey, CycleBar will calm your mind, elevate your mood and revive your senses.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Staffing and Recruiting
#J-18808-Ljbffr