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CycleBar Overlook

General Manager

CycleBar Overlook, Portland, Oregon, United States, 97204

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CycleBar is the world's first and only Premium Indoor Cycling™ franchise. We offer concierge-level service, premium amenities, and an invigorating, concert environment designed to Rock Your Ride. We are an inclusive, inspiring, low-impact/high-intensity cycling experience for all ages and body types. No matter where you are in your fitness journey, CycleBar will calm your mind, elevate your mood and revive your senses.

CycleBar is seeking a General Manager for our state-of-the-art location in Portland, Oregon. Our General Managers are passionate about fitness and delivering a superior experience. They prioritize driving sales and revenue within the studio.

General Managers are responsible for meeting studio sales goals, membership renewals and ancillary service goals by pre-planning with strategic new customer outreach, in-club leads (first time riders) and securing member referrals. Under the management of a Franchise Owner, national sales director, and the support of a CycleBar Experience team, General Managers must exemplify leadership qualities in all areas of the business. General Managers must have the ability to build lasting relationships with prospective and current members to build a strong ambassadorship and retain members. The General Manager is rooted in hospitality and upholds our Mission of fueling energetic communal experience.

Requirements

2+ years of retail/service sales or fitness sales experience

Confident in generating personal sales and training Sales Reps in sales

Ability to manage and drive 2 revenue streams: memberships and retail

Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone, and via email

Ability to excel in a fast-changing, diverse environment

Ability to recognize areas of improvement and make changes using good judgment

An affinity and passion for fitness

Solid writing and grammar skills

Highly organized, proficient in data management, ability to prioritize and meet deadlines

Professional, punctual, reliable and neat

Strong attention to detail and accuracy

Trustworthy and ability to handle confidential information

Ability to work harmoniously with co-workers, clients and the general public

Proficiency with computers and Studio software

Duties

Lead generation including Grass Roots Marketing and Networking

Maintain cleanliness and organization of the Studio

Schedule and participate in networking/community events and studio promotions

Strategically manage marketing campaigns to generate leads for the studio

Any other duties as assigned

Responsible for the acquisition of new members and the retention of existing members

Conversion of non-membership based users to membership base

Conduct pre-planning activities each month including strategic outreach, for securing first-time rider/lead flow

Build rapport and lasting relationships with prospective and current members. Embrace hospitality and drive the CycleBar Culture while building community.

General Manager will actively coach, train and educate our CBX team on Hospitality and Sales Conversion tactics. The manager will work with owner on team accountability.

Working with Studio Owner on setting Monthly, weekly, and daily targets for meeting goals

Driving Referral business through ambassadorship

Compensation & Benefits

This position offers competitive base + Commission salary; based on experience & performance

Commission paid on sales

Opportunity to bonus, based on performance

Complimentary CycleBar Classes at Studio

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