Texas State University
Job Opportunities at Texas State University
Required Qualifications: Applicants must specifically address how they meet these required qualifications to meet the requirements of the position.
High level of professionalism and confidentiality
Highly organized and detail-oriented
Excellent communication and interpersonal skills
Bachelor’s degree in related field or equivalent combination of education and experience
Experience in customer service related to benefits administration
Analytical and problem-solving skills
Ability to build constructive and effective relationships while using diplomacy and tact to find common ground in resolving issues and diffusing high-tension situations comfortably
Must be cooperative and approachable, able to gain trust and support to collaborate effectively
Specialized experience with the administration of employee benefit plans, specifically Health & Welfare, dental, life, retirement, and spending accounts
Knowledge and understanding of federal and statutory laws including, but not limited to, ERISA, FLSA, FMLA, COBRA, EEO, ADA, ACA, and HIPAA
Job Description Benefits Representative is responsible for providing a variety of Human Resources services according to assigned area under minimum supervision.
Job Duties
Serves as a resource and assists with new employee orientation (distributes new hire gifts, coordinates attendance, follows up on required hiring paperwork, maintains information in the online course, and facilitates Q&A sessions)
Processes new hire and annual enrollment paperwork
Assists employees and retirees in resolving insurance-related benefits issues, correcting data, processing forms, and coding information into a database in accordance with System policies and regulations
Reviews daily, weekly, and monthly reports to address errors
Coordinate prior state service verification requests with other State of Texas agencies
Assists with resolving claims issues
Participates in planning for Annual Enrollment period
Assists with drafting benefit communications, offering special programs, and planning benefit fairs
Perform other duties as assigned
Additional Information to Applicants Job Open Date
Job Open Date 10/01/2025
Job Close Date (posting closes at midnight)
Job Close Date (posting closes at midnight) 10/10/2025
Open Until Filled No
Normal Work Days
Normal Work Hours Start 8:00AM
Normal Work Hours End 5:00PM
Posting Notices
Legal and Required Notices
Texas State University is an Equal Employment Opportunity/Affirmative Action Employer. Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications.
Why Choose Texas State University?
Join the Texas State Bobcat team and experience a career that offers more than just a job — it’s a path to a brighter future. As a Texas State employee, you’ll enjoy:
Exceptional Benefits:
Comprehensive health insurance with 100% premium coverage for employees and 50% for dependents, starting on your first day.
Generous Time Off:
Enjoy vacation, holidays, sick leave, and more to maintain a healthy work-life balance.
Wellness and Balance:
Access a FREE wellness program, plus mother and family-friendly resources to support your personal well-being.
Professional Growth:
Explore a wide range of training, development courses, certifications, and educational support programs.
Welcoming Campus:
Become part of a vibrant Bobcat community with numerous social and professional networks.
Tuition Benefits:
Take advantage of tuition support for yourself and for your dependent children, making higher education more accessible for your family.
Retirement Security:
Secure your future with TRS pension, retirement plans, and voluntary savings options with strong employer contributions.
At Texas State University, you’re not just an employee—you’re a valued member of a thriving and beautiful campus community. Start your journey with us today.
https://www.hr.txst.edu/benefits.html
Required fields are indicated with an asterisk (*).
* How familiar are you with general human resources principles and practices?
No experience or knowledge
Limited experience or basic awareness
Moderate experience or working knowledge
Strong experience or proficient knowledge
Expert-level experience or deep understanding
* Do you have experience with the administration of Employee Benefit plans, specifically Health, Dental, Life, Retirement, and/or Spending Accounts?
Yes
No
* Do you have experience in customer service related to benefits administration?
Yes
No
#J-18808-Ljbffr
High level of professionalism and confidentiality
Highly organized and detail-oriented
Excellent communication and interpersonal skills
Bachelor’s degree in related field or equivalent combination of education and experience
Experience in customer service related to benefits administration
Analytical and problem-solving skills
Ability to build constructive and effective relationships while using diplomacy and tact to find common ground in resolving issues and diffusing high-tension situations comfortably
Must be cooperative and approachable, able to gain trust and support to collaborate effectively
Specialized experience with the administration of employee benefit plans, specifically Health & Welfare, dental, life, retirement, and spending accounts
Knowledge and understanding of federal and statutory laws including, but not limited to, ERISA, FLSA, FMLA, COBRA, EEO, ADA, ACA, and HIPAA
Job Description Benefits Representative is responsible for providing a variety of Human Resources services according to assigned area under minimum supervision.
Job Duties
Serves as a resource and assists with new employee orientation (distributes new hire gifts, coordinates attendance, follows up on required hiring paperwork, maintains information in the online course, and facilitates Q&A sessions)
Processes new hire and annual enrollment paperwork
Assists employees and retirees in resolving insurance-related benefits issues, correcting data, processing forms, and coding information into a database in accordance with System policies and regulations
Reviews daily, weekly, and monthly reports to address errors
Coordinate prior state service verification requests with other State of Texas agencies
Assists with resolving claims issues
Participates in planning for Annual Enrollment period
Assists with drafting benefit communications, offering special programs, and planning benefit fairs
Perform other duties as assigned
Additional Information to Applicants Job Open Date
Job Open Date 10/01/2025
Job Close Date (posting closes at midnight)
Job Close Date (posting closes at midnight) 10/10/2025
Open Until Filled No
Normal Work Days
Normal Work Hours Start 8:00AM
Normal Work Hours End 5:00PM
Posting Notices
Legal and Required Notices
Texas State University is an Equal Employment Opportunity/Affirmative Action Employer. Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications.
Why Choose Texas State University?
Join the Texas State Bobcat team and experience a career that offers more than just a job — it’s a path to a brighter future. As a Texas State employee, you’ll enjoy:
Exceptional Benefits:
Comprehensive health insurance with 100% premium coverage for employees and 50% for dependents, starting on your first day.
Generous Time Off:
Enjoy vacation, holidays, sick leave, and more to maintain a healthy work-life balance.
Wellness and Balance:
Access a FREE wellness program, plus mother and family-friendly resources to support your personal well-being.
Professional Growth:
Explore a wide range of training, development courses, certifications, and educational support programs.
Welcoming Campus:
Become part of a vibrant Bobcat community with numerous social and professional networks.
Tuition Benefits:
Take advantage of tuition support for yourself and for your dependent children, making higher education more accessible for your family.
Retirement Security:
Secure your future with TRS pension, retirement plans, and voluntary savings options with strong employer contributions.
At Texas State University, you’re not just an employee—you’re a valued member of a thriving and beautiful campus community. Start your journey with us today.
https://www.hr.txst.edu/benefits.html
Required fields are indicated with an asterisk (*).
* How familiar are you with general human resources principles and practices?
No experience or knowledge
Limited experience or basic awareness
Moderate experience or working knowledge
Strong experience or proficient knowledge
Expert-level experience or deep understanding
* Do you have experience with the administration of Employee Benefit plans, specifically Health, Dental, Life, Retirement, and/or Spending Accounts?
Yes
No
* Do you have experience in customer service related to benefits administration?
Yes
No
#J-18808-Ljbffr