University of Mississippi Medical Center
Senior Director - Epic Clinical Applications
University of Mississippi Medical Center, Jackson, Mississippi, United States, 39200
Overview
Senior Director - Epic Clinical Applications Leads the operational management of Epic and other clinical applications, ensuring optimal use of technology to improve patient care, clinical workflows, revenue cycle, and overall organizational performance. Partners with the Chief Medical Information Officer (CMIO) to develop and lead UMMC’s strategic direction and governance of Epic. This role requires strong leadership, clinical informatics expertise, and a deep understanding of Epic Systems. Education & Experience
Education And Experience Required : Bachelor\'s degree and five (5) years of work experience in clinical applications support, two (2) years of which in a supervisory role. Certifications, Licenses, Or Registration Required
N/A Preferred Qualifications
Epic clinical certifications/accreditations, Clinical practice licensure (nursing, physician or clinical licensure), Registered Health Information Administrator (RHIA), Certified Associate in Healthcare Information and Management Systems (CAHIMS), or Certified Professional in Healthcare Information and Management Systems (CPHIMS) a plus. Knowledge, Skills & Abilities
Knowledge, Skills, and Abilities:
Comprehensive knowledge of Epic healthcare clinical and revenue cycle applications. Skilled in identifying system issues, evaluating user needs, and implementing solutions. Proficient in computer systems, programming logic, and current healthcare IT trends. Experienced in planning, developing, testing, and troubleshooting complex systems. Demonstrated ability to lead, train, and motivate teams while staying current with emerging technologies and best practices. The role requires a forward-thinking leader who can drive technology innovation in a rapidly evolving healthcare environment while ensuring the organization\'s clinical systems remain at the forefront of industry standards and regulatory requirements. Responsibilities
Organize and maintain clinical information technology solutions used in clinical settings, ensuring they meet budgets and deadlines. Develop and oversee implementation and ongoing maintenance of clinical applications (including EPIC). Provide leadership in the field and work closely with the CIO, CMIO, CMO, CNOs, Hospital CEOs, and other senior leaders. Ensure the development and implementation of a governance model to promote adherence to standards and policies for evaluation, implementation, development and management across UMMC Health System. Articulate the vision for clinical workflow to ensure success in implementing technology that benefits patient care. Identify and analyze the design of processes, workflows, and resource utilization and implement changes to improve effectiveness, productivity, and efficiency that support enterprise goals. Monitor industry trends and advancements in healthcare IT, particularly clinical applications, and recommend innovative solutions to stay on the cutting edge. Develop and execute the organization\'s Epic and clinical applications optimization strategy—driving system performance, user adoption, clinical workflows, and high-quality patient care. Develop and maintain an Epic training program for technical and clinical teams to ensure knowledge maintenance and skill improvement. Streamline and prioritize optimization requests. Resolve conflicting demands from users for service-related items and establish operating procedures as needed. Lead and manage clinical applications for multiple geographic locations, ensuring smooth transitions from implementation to production. Collaborate with leadership to create a vision for clinical systems improvement and define strategies for delivery with IT. The duties listed are general in nature and may be amended at any time. Physical And Environmental Demands
Requires occasional bending, lifting up to 25 pounds, occasional driving, reaching, frequent sitting, occasional standing, twisting, and walking. (percentages indicating activity levels provided as part of job description). Job Details
Time Type : Full time FLSA Designation/Job Exempt : Yes Pay Class : Salary Work Shift : Day Location : Jackson Medical Mall Job Function : Information Technology Industries : Hospitals and Health Care
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Senior Director - Epic Clinical Applications Leads the operational management of Epic and other clinical applications, ensuring optimal use of technology to improve patient care, clinical workflows, revenue cycle, and overall organizational performance. Partners with the Chief Medical Information Officer (CMIO) to develop and lead UMMC’s strategic direction and governance of Epic. This role requires strong leadership, clinical informatics expertise, and a deep understanding of Epic Systems. Education & Experience
Education And Experience Required : Bachelor\'s degree and five (5) years of work experience in clinical applications support, two (2) years of which in a supervisory role. Certifications, Licenses, Or Registration Required
N/A Preferred Qualifications
Epic clinical certifications/accreditations, Clinical practice licensure (nursing, physician or clinical licensure), Registered Health Information Administrator (RHIA), Certified Associate in Healthcare Information and Management Systems (CAHIMS), or Certified Professional in Healthcare Information and Management Systems (CPHIMS) a plus. Knowledge, Skills & Abilities
Knowledge, Skills, and Abilities:
Comprehensive knowledge of Epic healthcare clinical and revenue cycle applications. Skilled in identifying system issues, evaluating user needs, and implementing solutions. Proficient in computer systems, programming logic, and current healthcare IT trends. Experienced in planning, developing, testing, and troubleshooting complex systems. Demonstrated ability to lead, train, and motivate teams while staying current with emerging technologies and best practices. The role requires a forward-thinking leader who can drive technology innovation in a rapidly evolving healthcare environment while ensuring the organization\'s clinical systems remain at the forefront of industry standards and regulatory requirements. Responsibilities
Organize and maintain clinical information technology solutions used in clinical settings, ensuring they meet budgets and deadlines. Develop and oversee implementation and ongoing maintenance of clinical applications (including EPIC). Provide leadership in the field and work closely with the CIO, CMIO, CMO, CNOs, Hospital CEOs, and other senior leaders. Ensure the development and implementation of a governance model to promote adherence to standards and policies for evaluation, implementation, development and management across UMMC Health System. Articulate the vision for clinical workflow to ensure success in implementing technology that benefits patient care. Identify and analyze the design of processes, workflows, and resource utilization and implement changes to improve effectiveness, productivity, and efficiency that support enterprise goals. Monitor industry trends and advancements in healthcare IT, particularly clinical applications, and recommend innovative solutions to stay on the cutting edge. Develop and execute the organization\'s Epic and clinical applications optimization strategy—driving system performance, user adoption, clinical workflows, and high-quality patient care. Develop and maintain an Epic training program for technical and clinical teams to ensure knowledge maintenance and skill improvement. Streamline and prioritize optimization requests. Resolve conflicting demands from users for service-related items and establish operating procedures as needed. Lead and manage clinical applications for multiple geographic locations, ensuring smooth transitions from implementation to production. Collaborate with leadership to create a vision for clinical systems improvement and define strategies for delivery with IT. The duties listed are general in nature and may be amended at any time. Physical And Environmental Demands
Requires occasional bending, lifting up to 25 pounds, occasional driving, reaching, frequent sitting, occasional standing, twisting, and walking. (percentages indicating activity levels provided as part of job description). Job Details
Time Type : Full time FLSA Designation/Job Exempt : Yes Pay Class : Salary Work Shift : Day Location : Jackson Medical Mall Job Function : Information Technology Industries : Hospitals and Health Care
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