Bank of America
Global Market Operations, Equity Transaction Management Ops Analyst
Bank of America, Charlotte, North Carolina, United States, 28245
Job Title
Global Market Operations, Equity Transaction Management Ops Analyst Job Description
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. This job is responsible for moderately complex transaction and fulfillment processing, including the movement of assets into and out of accounts. Key responsibilities include reconciliation, settlement, and trade and transfer support, and providing quality service and operations support for internal business partners and external clients, in accordance with established guidelines and procedures. Job expectations include handling in operational processes which may carry medium to high levels of monetary risk and assisting in training less experienced team members. Responsibilities
Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established written guidelines and procedures Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions Proactively identifies risk and opportunities for process improvements based on an understanding of how the work impacts other operational units Qualifications
Required Qualifications
Key point of contact for Global Clients for Allocation/Confirmation related queries within BofA across product, market, entity, trade status Candidate must be on hand to offer premium client service and manage relationships between clients and internal BofA departments Up to date market knowledge on key initiatives and developments within the clearing and settlement space are essential Directly interacting with clients on a daily basis and acting as client advocate within BofA to ensure clients’ needs are met Desired Qualifications
Strives to bring new thoughts and ideas to drive innovation and unique solutions Excels in working among diverse viewpoints to determine the best path forward Experience in connecting with a diverse set of clients to understand future business needs; a continuous learner Commitment to challenging the status quo and promoting positive change Participates in and drives collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base Belief in the value of diversity to reflect, connect, and meet the diverse needs of clients and employees Skills
Attention to Detail Customer and Client Focus Oral Communications Prioritization Problem Solving Account Management Analytical Thinking Coaching Written Communications Mentoring Research Result Orientation Shift
1st shift (United States of America) Hours Per Week
40 Seniority level
Entry level Employment type
Full-time Job function
Sales and Business Development Industries
Banking
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Global Market Operations, Equity Transaction Management Ops Analyst Job Description
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. This job is responsible for moderately complex transaction and fulfillment processing, including the movement of assets into and out of accounts. Key responsibilities include reconciliation, settlement, and trade and transfer support, and providing quality service and operations support for internal business partners and external clients, in accordance with established guidelines and procedures. Job expectations include handling in operational processes which may carry medium to high levels of monetary risk and assisting in training less experienced team members. Responsibilities
Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established written guidelines and procedures Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions Proactively identifies risk and opportunities for process improvements based on an understanding of how the work impacts other operational units Qualifications
Required Qualifications
Key point of contact for Global Clients for Allocation/Confirmation related queries within BofA across product, market, entity, trade status Candidate must be on hand to offer premium client service and manage relationships between clients and internal BofA departments Up to date market knowledge on key initiatives and developments within the clearing and settlement space are essential Directly interacting with clients on a daily basis and acting as client advocate within BofA to ensure clients’ needs are met Desired Qualifications
Strives to bring new thoughts and ideas to drive innovation and unique solutions Excels in working among diverse viewpoints to determine the best path forward Experience in connecting with a diverse set of clients to understand future business needs; a continuous learner Commitment to challenging the status quo and promoting positive change Participates in and drives collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base Belief in the value of diversity to reflect, connect, and meet the diverse needs of clients and employees Skills
Attention to Detail Customer and Client Focus Oral Communications Prioritization Problem Solving Account Management Analytical Thinking Coaching Written Communications Mentoring Research Result Orientation Shift
1st shift (United States of America) Hours Per Week
40 Seniority level
Entry level Employment type
Full-time Job function
Sales and Business Development Industries
Banking
#J-18808-Ljbffr