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CCS Fundraising

Operations Coordinator

CCS Fundraising, San Francisco, California, United States, 94199

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Associate Director, Operations

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Associate Director, Operations

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CCS Fundraising Get AI-powered advice on this job and more exclusive features. Description

TITLE:

Associate Director, Operations

LOCATION:

San Francisco or Los Angeles

REPORTS TO:

SVP, Strategy & Operations

DEPARTMENT:

Systems & Operations

TYPE:

Full Time, Hybrid

This position is not eligible for employer visa sponsorship.

Who We Are

CCS Fundraising is an international strategic fundraising firm that partners with nonprofits for transformational change. Since 1947, CCS has empowered many of the world’s greatest organizations across sectors to advance some of the most important causes in history. We plan, manage, and implement programs and initiatives that achieve fundraising goals and mission impact.

CCS provides tailored support to more than 700 nonprofit organizations annually. Headquartered in New York, the firm has over 600 professionals and 18 offices throughout the United States and Europe. Our people are our greatest strength. At CCS, you will join a diverse team of smart, passionate, and resourceful professionals who are driven by purpose and committed to performance.

UNDERSTANDING THE ROLE

We are seeking a highly organized and detail-oriented Associate Director, Operations. This role is crucial in ensuring smooth operations and maximizing the efficiency of our team. This is a new role, joining the rapidly growing, 15-person West Coast United States Strategy & Operations team. This regional team is charged with overseeing all key internal operations functions, including executive support, business development, marketing, learning and development, and business systems.

Working closely with the Senior Vice President, Strategy & Operations, they will support processes and systems that enable operational excellence. The key areas of focus include contract management, staffing optimization, team culture, and positioning operations for scalability.

Responsibilities

Contract Management

Oversee development of professional services agreements for Team West clients Serve as the primary point of contact for clients through the contract negotiation process Lead negotiation conversations with clients, leveraging available resources to find the appropriate answers Ensure compliance and completion for all contract related documents (BAA, Vendor User Agreements, etc.), as appropriate Take appropriate steps to ensure contracts are moved from draft to completion in a timely and efficient manner Advise Senior Leadership Team on responses and best practices related to professional service agreements Work in partnership with the Proposal Department to gather relevant contracts and document reviews for RFP submissions

Staffing & Resource Management

Assess and forecast staffing and assignment needs, working in close collaboration with the SVP, Strategy & Operations and Senior Leadership Team Support the Talent Acquisition committee in communicating potential hiring needs Maintain accurate records of projects, team members, and staffing assignments in Monday.com Track and manage staffing needs and questions, coordinating with the S&O Lead and the Client Onboarding department Lead timely communication and complete action steps for staffing decisions

Scaling Business Operations

Work closely with the S&O Lead to activate regional Team West implementation plans for new corporate resources and initiatives

Team Communications and Support

Maintain information used for Monthly Team Calls and Learning Hubs Support team gatherings via operational, content, and administrative support, including regional convenings (annual retreat, regional HUBs), extended leadership team meetings, etc.

Qualifications

Bachelor’s degree in a relevant field (business, operations, etc.) 1-2 years’ experience Prioritization for past experience compliance, contracts, procurement, database management Extraordinary project management skills Strong communication Ability to navigate internal team dynamics and leverage available resources Prior experience with data entry and management

CCS offers competitive benefits, a dynamic training program, resources, career advancement, mentoring, and networking opportunities. We are an Equal Opportunity Employer and strongly encourage a diverse pool of candidates to apply.

SALARY RANGE:

$60,000 - $80,000

The exact salary varies within range based on years of relevant experience and education. Seniority level

Seniority level Entry level Employment type

Employment type Contract Job function

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