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Quality Fresca LLC

General Manager

Quality Fresca LLC, Tampa, Florida, us, 33646

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General Manager

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Quality Fresca LLC . Location: Carrollwood, Tampa, FL. This is a full-time role with responsibilities spanning restaurant leadership, operations, and financial management to achieve a strong return on investment. Job Description

Description Summary:

Responsible for leading and managing a restaurant with a sales volume of $650,000 to $2.5M. Responsible for the day-to-day leadership of people and financial management to achieve a return on investment. Maintain restaurant standards, including food quality, friendliness of service, cleanliness, and safety of employees and guests. Essential Functions

Staff the restaurant with “A” Players. Attract, select, and retain quality employees and hourly management; implement effective local recruitment; onboard and train employees to brand standards; coach and develop employees and management; develop schedules; lead periodic employee meetings; ensure adherence to company policies, procedures and laws; communicate employee issues to leadership. Drive Radical Hospitality for guests. Maintain standards of excellence in food quality, service, cleanliness, and safety; ensure recipes, procedures, and policies are followed; drive guest satisfaction and local store marketing; lead investigation and resolution of guest feedback; ensure equipment is operating and facility is maintained to standards. Manage Local Store Marketing efforts with the marketing team; build relationships with the community; lead and manage catering sales for the store. Hit food cost and labor cost standards. Drive financial results to achieve ROI; grow sales year over year; forecast sales and adjust as needed; control costs in areas such as cost of sales, labor, payroll, and other controllables; ensure administrative duties and financial reports are completed timely; review and analyze profit and loss statements; diagnose opportunities and develop action plans in coordination with leadership. Maintain the restaurant facility and equipment in working order. Demonstrate company values and perform other tasks as directed by leadership; represent Moe’s and Quality Fresca, LLC professionally at all times. Other duties as assigned. Education and Work Experience

Education:

High school diploma or equivalent required. Associate Degree in business or related field preferred or equivalent experience in restaurant operations. Must be ServSafe certified. Professional Experience:

At least 2 years restaurant management experience is required. Required Knowledge, Skills, and Abilities

Quality Restaurant Operations Quality communication and facilitation skills to multiple audiences Financial Acumen Marketing techniques Organizational skills Computer skills Excellent conflict resolution skills Safe driving skills Excellent leadership and management Ability to quickly develop positive working relationships Ability to multi-task Ability to effectively lead a restaurant team to achieve company goals Ability to serve in a self-directed role Adherence to company core values – Quality Way Physical and Cognitive Requirements

While performing the duties of this job, the employee is regularly required to communicate clearly, move, and remain in a stationary position. The employee must occasionally transport and/or move up to 50 pounds. The employee must regularly be able to detect, perceive, identify, recognize, judge, inspect, estimate, observe, and assess items, information, and objects in an office or restaurant setting. Work Environment

The noise level in the work environment is usually moderate. Job Details

Seniority level: Mid-Senior level Employment type: Full-time Job function: Management and Manufacturing Industries: Food and Beverage Services

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