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Propark Mobility

Senior Account Manager - Parking Operations

Propark Mobility, San Francisco, California, United States, 94199

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Senior Account Manager - Parking Operations Company:

Propark Mobility

Location:

San Francisco, CA

Work Modality:

On-Site

Schedule:

Full-time

Salary:

$75,000 to $85,000 Commensurate with Experience, plus 15% Incentive Bonus

Overview Senior Account Manager - Parking Operations role at Propark Mobility. This position focuses on leading client relationships, ensuring operational excellence, and driving revenue growth across assigned locations.

Responsibilities

Assist and train managers in handling customer complaints and day-to-day operational issues.

Oversee the customer service program at assigned locations to ensure customer and client satisfaction.

Organize and maintain all equipment and uniform needs, including shuttle buses, signs, key boxes, tickets, cones, jackets, etc.

Prepare annual budget to ensure a proper plan for the generation of revenues, allocation of staff and operating expenses for the fiscal year.

Act as primary point of contact with client and maintain the highest level of relationship satisfaction.

Perform other tasks as developed and assigned by company management.

Qualifications

You have operational and financial acumen.

Your team leadership skills are exceptional.

You have impeccable conversational and written communication skills.

You are a motivated individual willing to take on new challenges, with management experience in the Hospitality industry, preferably including parking experience.

You are self-sufficient, resourceful, and decisive.

You have an exceptional way with people, and you bring extraordinary results.

Minimum of 2 years of progressive management and operational experience in hospitality, parking or a related industry.

Bachelor’s degree with a concentration in business preferred.

Ability to maintain a flexible schedule to meet operational needs.

Excellent organizational, problem solving, time management, interpersonal, written and verbal communication skills.

Excellent computer skills, including Microsoft Office Products (Word, Excel, PowerPoint, Outlook) and ADP.

What’s in it for you?

We promote from within - park your career here!

Free Parking

Flexible scheduling; paid Holidays and Wellness.

Free and confidential employee assistance program (EAP) with support and resources 24/7, including 3 free counseling sessions for all employees and each household family member.

(FT) Paid vacation and an extra day off on your birthday.

(FT) Benefits Package - medical, HSA, FSA, dental, vision, 6 supplemental insurances including commuter benefits, pet insurance, and 401k.

Seven paid holidays (including floating holiday).

Wellness programs in line with city/state mandates.

For more information: https://www.propark.com/careers/

Company Information Propark Mobility is an equal opportunity employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request.

Please visit the Propark corporate careers portal to view our CPRA Applicant Notice and Privacy Policy for the state of CA. This policy will also be emailed to you upon receipt of your application.

Seniority level Mid-Senior level

Employment type Full-time

Job function Sales and Business Development

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