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Smile Doctors , LLC

Front Desk Coordinator

Smile Doctors , LLC, De Forest, Wisconsin, United States

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Are you looking for a career that brings joy to your daily life? Join our dynamic team as a Front Desk Coordinator! Here’s how you’ll make a positive impact: Welcome visitors warmly, providing them with information about our clinic's features. Handle incoming calls with professionalism, screening and routing them appropriately, while taking messages as necessary. Assist new patients by checking in and collecting essential information during their first visit. Verify patients' insurance information to ensure a smooth process. Notify clinicians promptly about patient arrivals and readiness for appointments. Coordinate follow-up appointments for returning patients as needed. Prepare and print appointment reminders and any required school or work excuses. Make necessary adjustments to the patient schedule when required. Assist with payment arrangements and account resolutions. Manage the receipt, storage, and delivery of shipments and mail. Process payments and accurately post to accounts. Update patient charts and maintain current information efficiently. Drive internal marketing initiatives, fostering participation and excitement among the team. What makes you a great fit for our team: Excellent verbal and written communication skills. Strong listening abilities to understand and respond to information effectively. To succeed in this role, you'll need: Basic knowledge of Microsoft Office. The ability to build rapport with patients and establish strong working relationships with coworkers. The Perks: Competitive salary. Medical, dental, vision, and life insurance coverage. Short and long-term disability benefits. 401(k) plan for your future. Two weeks of paid time off in your first year, plus paid holidays. Discounts on braces and clear aligners for you and your family. Why Join Smile Doctors?

As the nation’s leading Orthodontic Support Organization, Smile Doctors is dedicated to providing world-class patient care with a hometown feel. We prioritize people first, focusing on loving our patients and creating a fun, encouraging environment. Join us to be part of something bigger, where we nurture talents and build strengths for success in your career and beyond. This is your chance to grow with a rapidly expanding organization. Apply today to help change the way the world smiles!