Pyramid Global Hospitality
Pyramid Global Hospitality Night Audit Agent
Pyramid Global Hospitality, where people come first, is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Embark on a fulfilling career at the Texas A&M Hotel and Conference Center, proudly managed by Pyramid Global, where the spirit of Aggieland meets unparalleled hospitality. With 250 well-appointed guest rooms, 23 flexible meeting rooms, and an expansive 35,000 sq ft of meeting space, our hotel provides a unique workplace immersed in the culture of Texas A&M. Join our team and become part of an environment where you can contribute to exceptional guest experiences while embracing the dynamic energy of Texas A&M. Culture & Character
All team members of the Texas A&M Hotel and Conference Center, a Pyramid Global Hospitality property, have the same fundamental responsibility: to take great pride in providing Howdy Hospitality to all guests while walking the Aggie Path of P.R.I.D.E. daily. Our jobs are not just to make a difference but to "Be the Difference" in the guest and fellow team member experience. All applicants should be of the highest character and hold themselves to the following Aggie Path of P.R.I.D.E. expectations: Positivity, Respect, Integrity, Dedication, and Excellence. Job Description
The Night Audit Agent is to provide friendly, efficient registration, guest settlement, and information to all guests, fellow employees. Accurately balances and audits the hotel's income and expenses for the current 24-hour period. Compensation & Benefits
New rate April 5th: $15.50 - $16.50/hr. Biweekly Extensive health benefits, paid time off, retirement, tuition reimbursement, and employee discounts at hundreds of US and international properties. Schedule
The hospitality industry is 24 hours a day, seven days a week, and 365 days of the year. All candidates must be available and are expected to work Texas A&M football game days, Ring Days, graduations, and other high occupancy times due to special events. We strive hard to manage and minimalize overtime, but it should and will be expected when business levels call for it. Part-time: 8-29 hours per week depending on level of business forecasted Days of week/weekend scheduled will vary depending on level of business forecasted. Shift options: 11:00 PM - 7:00 PM or 11:00 PM - 5:00 AM depending on business levels. Essential Functions
Check guests in, ensure proper credit is received, special requests are noted and fulfilled, and accurate information is established. Provide exceptional customer service with smiles and empathy. Thoroughly complete all guest transactions. Promote and sell special hotel programs. Interact with fellow team members professionally, assisting other departments with necessary information. Be knowledgeable of all emergency procedures and hotel policies. Maintain house bank and able to handle cash. Communicate all pertinent information to the Front Office Managers and Supervisors. Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds. Balance and audit hotel revenue accuracy, cashier's reports, guest, and house accounts. Assist in the preparation of all reports relevant to daily revenue. Any other tasks assigned by a Leadership. Qualifications
Two years' experience in a service industry, preferably hospitality Excellent communication skills. Confident and mature professional able to resolve and de-escalate problems independently. Computer literate. Pleasant telephone demeanor. Cash handling experience preferred. Overnight shift experience preferred. Compensation Range The compensation for this position is $15.50/Hr. - $16.50/Hr. based on qualifications and experience.
Pyramid Global Hospitality, where people come first, is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Embark on a fulfilling career at the Texas A&M Hotel and Conference Center, proudly managed by Pyramid Global, where the spirit of Aggieland meets unparalleled hospitality. With 250 well-appointed guest rooms, 23 flexible meeting rooms, and an expansive 35,000 sq ft of meeting space, our hotel provides a unique workplace immersed in the culture of Texas A&M. Join our team and become part of an environment where you can contribute to exceptional guest experiences while embracing the dynamic energy of Texas A&M. Culture & Character
All team members of the Texas A&M Hotel and Conference Center, a Pyramid Global Hospitality property, have the same fundamental responsibility: to take great pride in providing Howdy Hospitality to all guests while walking the Aggie Path of P.R.I.D.E. daily. Our jobs are not just to make a difference but to "Be the Difference" in the guest and fellow team member experience. All applicants should be of the highest character and hold themselves to the following Aggie Path of P.R.I.D.E. expectations: Positivity, Respect, Integrity, Dedication, and Excellence. Job Description
The Night Audit Agent is to provide friendly, efficient registration, guest settlement, and information to all guests, fellow employees. Accurately balances and audits the hotel's income and expenses for the current 24-hour period. Compensation & Benefits
New rate April 5th: $15.50 - $16.50/hr. Biweekly Extensive health benefits, paid time off, retirement, tuition reimbursement, and employee discounts at hundreds of US and international properties. Schedule
The hospitality industry is 24 hours a day, seven days a week, and 365 days of the year. All candidates must be available and are expected to work Texas A&M football game days, Ring Days, graduations, and other high occupancy times due to special events. We strive hard to manage and minimalize overtime, but it should and will be expected when business levels call for it. Part-time: 8-29 hours per week depending on level of business forecasted Days of week/weekend scheduled will vary depending on level of business forecasted. Shift options: 11:00 PM - 7:00 PM or 11:00 PM - 5:00 AM depending on business levels. Essential Functions
Check guests in, ensure proper credit is received, special requests are noted and fulfilled, and accurate information is established. Provide exceptional customer service with smiles and empathy. Thoroughly complete all guest transactions. Promote and sell special hotel programs. Interact with fellow team members professionally, assisting other departments with necessary information. Be knowledgeable of all emergency procedures and hotel policies. Maintain house bank and able to handle cash. Communicate all pertinent information to the Front Office Managers and Supervisors. Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds. Balance and audit hotel revenue accuracy, cashier's reports, guest, and house accounts. Assist in the preparation of all reports relevant to daily revenue. Any other tasks assigned by a Leadership. Qualifications
Two years' experience in a service industry, preferably hospitality Excellent communication skills. Confident and mature professional able to resolve and de-escalate problems independently. Computer literate. Pleasant telephone demeanor. Cash handling experience preferred. Overnight shift experience preferred. Compensation Range The compensation for this position is $15.50/Hr. - $16.50/Hr. based on qualifications and experience.