Franciscan Alliance
Patient Service Representative Float
Franciscan Alliance, Greenwood, Indiana, United States, 46142
Patient Service Representative
Sierra Drive Campus 1040 Sierra Dr Greenwood, Indiana 46143 When people come into a doctor's office or hospital, they need to be greeted by a competent professional with a warm personality. While each office has a staff, we, also, maintain a float pool of patient service professionals ready to deliver exceptional customer service wherever they are needed. If you love the idea of working in a variety of different practices, meeting new teams, and providing compassionate, joyful care this is the job for you. Franciscan Health is a non-profit health care ministry with primary and specialty care physician groups located throughout Indiana and Illinois. Franciscan is known for our mission of caring. What You Can Expect
Provide exemplary customer service; greet and direct patients, family members, and other visitors. Answer incoming calls; respond to inquiries, or direct caller to appropriate staff for assistance. Schedule appointments and accurately enters data into scheduling system. Register patients and enters or updates demographic and insurance information into EMR system. Communicate with clinical staff to maintain patient flow and update waiting patients. Collect patient payments; applies payments and adjustments to patient accounts. Balance daily encounter forms and cash drawers. Qualifications
Required High School Diploma/GED 1 year Customer Service Required 1 year Healthcare Preferred Travel is required: Up to 100% Equal Opportunity Employer It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law. Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights. Franciscan Alliance is committed to equal employment opportunity.
Sierra Drive Campus 1040 Sierra Dr Greenwood, Indiana 46143 When people come into a doctor's office or hospital, they need to be greeted by a competent professional with a warm personality. While each office has a staff, we, also, maintain a float pool of patient service professionals ready to deliver exceptional customer service wherever they are needed. If you love the idea of working in a variety of different practices, meeting new teams, and providing compassionate, joyful care this is the job for you. Franciscan Health is a non-profit health care ministry with primary and specialty care physician groups located throughout Indiana and Illinois. Franciscan is known for our mission of caring. What You Can Expect
Provide exemplary customer service; greet and direct patients, family members, and other visitors. Answer incoming calls; respond to inquiries, or direct caller to appropriate staff for assistance. Schedule appointments and accurately enters data into scheduling system. Register patients and enters or updates demographic and insurance information into EMR system. Communicate with clinical staff to maintain patient flow and update waiting patients. Collect patient payments; applies payments and adjustments to patient accounts. Balance daily encounter forms and cash drawers. Qualifications
Required High School Diploma/GED 1 year Customer Service Required 1 year Healthcare Preferred Travel is required: Up to 100% Equal Opportunity Employer It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law. Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights. Franciscan Alliance is committed to equal employment opportunity.